InterviewSolution
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What Should I Do When An Employee Calls In Sick? |
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Answer» You should discuss the cause and likely duration of the absence, treating the matter sensitively and CONFIDENTIALLY. Discuss any work related issues that will need to be progressed in the employees absence and ensure that colleagues will be able to access folders, etc. Provide CLEAR instructions as to when and how you expect the employee to maintain contact during their absence, particularly if this is likely to be prolonged. For example, if the employee is due to be ABSENT for just a couple of days, no further contact is likely to be necessary after the initial notification. If the absence will be longer, regular contact each week may be appropriate. If at any time the employee’s absence is extended beyond the last NOTIFIED date, the employee should contact you to update you. You should also ensure that the employee is aware of the requirement to provide a certificate to cover their absence and you should keep confidential notes of your discussions. Record the absence on TOPS via MyView to ensure that absence reporting information and payroll records are accurate and pass any fit notes on promptly to the HR Business Centre. You should discuss the cause and likely duration of the absence, treating the matter sensitively and confidentially. Discuss any work related issues that will need to be progressed in the employees absence and ensure that colleagues will be able to access folders, etc. Provide clear instructions as to when and how you expect the employee to maintain contact during their absence, particularly if this is likely to be prolonged. For example, if the employee is due to be absent for just a couple of days, no further contact is likely to be necessary after the initial notification. If the absence will be longer, regular contact each week may be appropriate. If at any time the employee’s absence is extended beyond the last notified date, the employee should contact you to update you. You should also ensure that the employee is aware of the requirement to provide a certificate to cover their absence and you should keep confidential notes of your discussions. Record the absence on TOPS via MyView to ensure that absence reporting information and payroll records are accurate and pass any fit notes on promptly to the HR Business Centre. |
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