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What Type Of Information Would You Store In The Service Catalogue? |
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Answer» The Service Catalogue CONTAINS a LIST of SERVICES that an organization provides, often to its employees or customers. For each service within the catalogue, we typically INCLUDE description, time-frames or SLA for fulfilling the service, owners (who is entitled to request/view the service), costs and how to fulfill the service. The Service Catalogue contains a list of services that an organization provides, often to its employees or customers. For each service within the catalogue, we typically include description, time-frames or SLA for fulfilling the service, owners (who is entitled to request/view the service), costs and how to fulfill the service. |
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