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Which of the following areas are affected by BI?(a) Revenue(b) CRM(c) Sales(d) All of the mentionedThe question was asked in quiz.This intriguing question originated from Business Intelligence in section Business Intelligence of SQL Server

Answer»

Correct choice is (b) CRM

For explanation: Customer relationship management (CRM) is a SYSTEM for managing a company’s interactions with current and future CUSTOMERS. It often involves using technology to ORGANIZE, automate and synchronize sales, marketing, customer service, and technical support.



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