It depends on specific situations and required FUNCTIONALITIES. If you are talking about a project MODE where you as a consultant are customizing and developing, for example CRM online, you might want to have a master data to test your configuration. In that case, you probably will create some of your own master data simply to test everything you are configuring (development system).

On a production system however, it is usually the end user SAP CRM Interview Questions, Answers, and Explanations who creates the master data, such as business partners, products, etc.

The company however should decide if for example every sale should be able to create NEW prospects /customers in the system, or if this should happen via a single POINT of ENTRY (1 team responsible for creating and maintaining master data).

You would have to change the classification of the business partner (see tab page classification hours) from prospect to customer.

Again, where you do it depends on your setup. Which system is leading (CRM or R/3) and who are prospects or customers replicated from one system to the other.

It depends on specific situations and required functionalities. If you are talking about a project mode where you as a consultant are customizing and developing, for example CRM online, you might want to have a master data to test your configuration. In that case, you probably will create some of your own master data simply to test everything you are configuring (development system).

On a production system however, it is usually the end user SAP CRM Interview Questions, Answers, and Explanations who creates the master data, such as business partners, products, etc.

The company however should decide if for example every sale should be able to create new prospects /customers in the system, or if this should happen via a single point of entry (1 team responsible for creating and maintaining master data).

You would have to change the classification of the business partner (see tab page classification hours) from prospect to customer.

Again, where you do it depends on your setup. Which system is leading (CRM or R/3) and who are prospects or customers replicated from one system to the other.