Department of posts will continue to own the account opening form and other documents submitted by the customer as a part of KYC.

These documents will be initially stored at the CPC for POSB and PLI customers. As the VOLUME of these documents increases they will be shifted to ware houses of Department of Post. Department of Post is planning to either lease or own warehouses at different locations of India for the storage of physical documents.

ECMS application will be USED to MANAGE electronic documents. Account opening form and other documents for all types of accounts (SB, RD, TD, & Certificates etc.) will be scanned at the CPC, stored in the ECMS application. These scanned documents will be linked against RESPECTIVE customer details.

Department of posts will continue to own the account opening form and other documents submitted by the customer as a part of KYC.

These documents will be initially stored at the CPC for POSB and PLI customers. As the volume of these documents increases they will be shifted to ware houses of Department of Post. Department of Post is planning to either lease or own warehouses at different locations of India for the storage of physical documents.

ECMS application will be used to manage electronic documents. Account opening form and other documents for all types of accounts (SB, RD, TD, & Certificates etc.) will be scanned at the CPC, stored in the ECMS application. These scanned documents will be linked against respective customer details.