InterviewSolution
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Why Should A Company Use Crm ? |
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Answer» CRM is a tool which helps in analyzing all of the interactions with your customers. CRM helps to make your BUSINESS more efficient and increase the productivity of the employee. Here are a few reasons why you need CRM for your business. Effective reporting :CRM helps you to understand the activity of every executive. This will help you to identify if any sales executive needs help. Helps to grow business: CRM helps to identify new product requirement in the market. It can be used by the employees to cross SELL and up sell. ENSURES best sales PRACTICE: CRM helps you to provide consistently high quality service to the customers. Helps to understand customers better: CRM captures information about customer's behavior, their likes, and dislikes, PREFERENCES, and needs. Reduces workload and overhead costs: Most of the work is automated which reduces the administrative overhead cost and the work is performed faster. CRM is a tool which helps in analyzing all of the interactions with your customers. CRM helps to make your business more efficient and increase the productivity of the employee. Here are a few reasons why you need CRM for your business. Effective reporting :CRM helps you to understand the activity of every executive. This will help you to identify if any sales executive needs help. Helps to grow business: CRM helps to identify new product requirement in the market. It can be used by the employees to cross sell and up sell. Ensures best sales practice: CRM helps you to provide consistently high quality service to the customers. Helps to understand customers better: CRM captures information about customer's behavior, their likes, and dislikes, preferences, and needs. Reduces workload and overhead costs: Most of the work is automated which reduces the administrative overhead cost and the work is performed faster. |
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