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1.

Who is a heir or nominee in insurance?

Answer»

The person who receives the amount of insurance in case the insuree dies. The name of heir is to be mentioned in the insurance contract.

2.

In BRTS, ‘R’ stands for(A) Robust(B) Reliable(C) Rapid(D) Rampant

Answer»

Correct option is (C) Rapid

3.

Define insurance.

Answer»

In the words of Thomson, “Insurance is a provision which a prudent man makes against fortuitous or inevitable contingencies, loss or misfortunes. It is a form of spreading risks”.

4.

Give any three secondary factions of commercial banks.

Answer»

The three secondary factions of commercial banks are: 

1. Banks collect money on behalf of customers understanding instructions. 

2. Banks make payments on behalf of customers. 

3. Banks accept valuables and documents for safe custody.

5.

Describe the secondary functions of commercial banks.

Answer»

In addition to primary functions, commercial banks perform secondary functions. 

The secondary functions are divided into: 

i. Agency functions - The agency functions of commercial banks can be defined as the functions in which these banks act as an agent to their customers. The following are the agency functions of commercial banks: 

a. They collect cheques, dividends and interest on behalf of the customers and credit the amount in their accounts. 

b. They pay rent, insurance, premium, etc., on behalf of customers and deduct the amount from their accounts. 

c. They buy and sell foreign exchange. 

d. They buy and sell different securities like shares and debentures. 

e. They receive travel tickets and letters and book vehicles on behalf of their customers. 

f. They act as a trustee, executor of will, attorney, etc. 

g. They help the customers in filing tax returns. 

h. They provide the facility of bank draft that helps in remitting money from place to another. 

i. They act as an underwriter on behalf of a company. 

j. They provide the facility of dematerialised accounts to people dealing in shares and debentures. 

ii. Utility functions - A commercial bank performs various general utility functions for its customers. While performing these functions, a commercial bank does not act as an agent to its customers. 

The following are the utility functions of commercial banks: 

a. These banks provide locker facility to their customers. In this facility, customers can keep their valuable things like jewellery and important documents in bank lockers. 

b. These banks issue travellers’ cheques to their customers, because of which customers need not carry money with them while travelling (domestically or internationally). They can encash the travellers’ cheques at any branch worldwide. 

c. These banks also prepare letters of credit on the request of importers; these letters help in making international trade payments. 

d. These banks provide information to their customers regarding business conditions, payment rules, etc., of businesses in other countries. 

e. These banks also provide the facility of gift cheque to the general public.

6.

Distinguish between.Central Bank and Commercial Bank

Answer»
Central BankCommercial Bank
1. MeaningThe central bank regulates money supply in the country by exercising control over the commercial banks.A commercial bank accepts deposits from the public, grant loans to businessmen and public.
2. PrInting and CurrencyThe central bank is authorised to print currency notes.The commercial bank is not authorlsed to print currency notes.
3. Acceptance of depositsThe central bank does not accept deposit from the public.The commercial bank accepts deposit from general public.
4. LoansThe central bank provides loans and advances to banks and other financial institutions.The commercial bank grants loans and advances to businessmen, industry and people.
5. OwnershipThe central bank is owned and controlled by the Central government of the concerned country.The commercial banks can be owned and controlled by the government as well as private sector organisations.
6. NumberThere can be only one central bank for the whole country.There is a large network of different commercial banks in the country.
7.

Which godown can be considered as a blessing for re-export?(A) Bonded(B) General(C) Specific(D) Private

Answer»

Correct option is (A) Bonded

8.

In which year did banking start?(A) 1230 CE(B) 1605 CE(C) 1407 CE(D) 1521 CE

Answer»

Correct option is (C) 1407 CE

9.

Write a short note on e-banking (electronic banking).

Answer»

e-Banking:

  • Banking transactions done using electronic forms via. internet is called e-banking.
  • With the arrival and advancement in internet services banks also started providing its services over internet.
  • Due to internet all the branches of bank across the world got connected and started providing very fast, efficient and reliable financial services to its customers.
  • The branch of a bank in which a person opens his bank account is called his ‘home branch’. E-banking has connected all the branches of its bank via. servers and internet and so the customers can perform the banking transactions from any branch.
  • Banks have also set-up ‘e-corners’ at different places. These e-corners provide several facilities like withdrawing or depositing money from account using ATM machines, knowing the balance in account, etc.
  • Whenever a person performs any such transactions in e-corner the bank sends him SMS on his registered mobile number.
  • E-Banking saves time and expenses of both customer and bank and also aids faster banking.
10.

When do you need an IFSC code?(A) During overdraft(B) During pay-order(C) During RTGS(D) All of these

Answer»

Correct option is (C) During RTGS

11.

How does a bank issues a credit card?

Answer»

Based on an account holder’s application the bank studies the financial ability of a person to pay the credit card debt every month. The bank then sets h s credit limit and issues him a credit card which he can . use for shopping for the limit sanctioned by the bank.

12.

How did banking come into existence? Explain.

Answer»

Bank is an institution that provides banking services.

  • World’s first bank was started in city of Geneva in Switzerland in the year 1407 AD. (or say 1407 CE).
  • The word ‘bank’ is derived from an Italian word; ’Banco’. This word has emerged from the era of Roman Empire where in the money lenders known as ‘macella’ used to establish their temporary shops on a long and narrow / bench called ‘bancu’ within a fencing.
  • Historians have found that banking activities also existed in ancient time.
13.

State two points of differences between RTGS and NEFT.

Answer»
RTGSNEFT
1. In RTGS, the transactions are processed continuously and so one need not wait much for the settlement of transactions.1. In NEFT the transactions are processed in hourly batches. So if one misses the batch, his money will be transferred in the next batch.
2. One needs to transfer a minimum 2 lakh rupees through RTGS.2. There is no minimum transfer amount limit in NEFT.
14.

How does cash-credit differs from overdraft?

Answer»

Unlike overdraft for taking cash-credit one needs to provide some security like raw material, finished goods, etc. as hypothecation.

15.

Distinguish between the following:  Loan & Overdraft

Answer»
Basis of DifferenceLoanOverdraft
MeaningIn the case of loan, a certain amount is advanced for a specific purpose and a specific period.It is a facility given to a current account holder to withdraw amount more than what he/she has in his/her account.
EligibilityAny account holder can get a loan from a bank.Only current account holders can enjoy this facility
Rate of interestComparatively low interest rate is charged.A high interest rate is charged.
DurationIt is meant for a long period.It is meant for a short period.
AmountThe amount given as a loan is high.The amount of an overdraft is comparatively smaller.
Separate accountSeparate account is required.Separate account is not required

16.

Which of the following is not a type of loan?(A) Cash-credit(B) Pay-order(C) Overdraft(D) Both A and B

Answer»

Correct option is (B) Pay-order

17.

Explain Forex service.

Answer»

Carry out foreign exchange (forex) transactions:

  • The financial transactions related to import-export business can only be done through banks.
  • Those banks that have got permission from central bank to provide Forex services can facilitate people to exchange foreign currencies in bank, send and receive documents related to foreign trade, etc.
18.

How can a person use a debit card?

Answer»

Debit card can be used to make payments at shopping malls, online tickets, ATM centre for withdrawing money, etc.

19.

Minimum how much amount can be transferred in NEFT?(A) Any amount(B) 2 lakhs(C) 5 lakhs(D) 50,000

Answer»

Correct option is (A) Any amount

20.

What is debit card?

Answer»

A debit card is a card which is used by the cardholders to make purchases and avail of services at different places without making cash payment but payment is deducted from or debited to the account of the debit cardholders immediately.

21.

Write the meaning of ‘Bank’.

Answer»

According to Reserve Bank of India (RBI), ‘Bank means an institution which collects deposits in order to lend them and with a condition to return them at the end of a fixed term whenever it is demanded.

22.

What do you mean by issuing letter of credit? Explain.

Answer»

To issue Letter of Credit (L/C):

  • A letter of credit is a document from a bank guaranteeing that the seller will receive full payment at specified time if all the delivery conditions are fulfilled by the seller. These letters are generally needed in international transactions where buyers and sellers are unknown to each other.
  • The bank collects certain deposit or some guarantee of similar amount from the person before issuing such letter. The bank earns commission by providing this service.
23.

Which loan will have the longest repayment period?(A) Overdraft(B) Vehicle loan(C) Cash-credit(D) Housing loan

Answer»

Correct option is (D) Housing loan

24.

What is forex?

Answer»

The market where foreign currency is traded is called foreign exchange market or forex.

25.

Which card is issued to the customer by the bank on the basis of his credit?(A) Debit card(B) Credit card(C) Letter of credit(D) Demand draft

Answer»

Correct option is (B) Credit card

26.

What is Letter of Credit (L/C)?

Answer»

A cheque for a fixed amount that can be encashed while travelling from any bank after doing a specimen signature before the bank is called a traveller’s cheque.

27.

Which facility of bank can be used against the risk of cash in travelling?(A) Demand draft(B) Cheque(C) Pay order(D) Traveller’s cheque

Answer»

Correct option is (D) Traveller’s cheque

28.

What type of cheque is used by the bank to repay its debts?(A) Travellers cheque(B) Pay order(C) Demand draft(D) Cash credit

Answer»

Correct option is (B) Pay order

29.

On which of the following does a customer need to pay commission to the bank?(A) Demand draft(B) Credit card(C) ATM(D) Letter of credit

Answer»

Correct option is (A) Demand draft

30.

What is demand draft? How is it generated?

Answer»

Issuing demand draft (DD):

  • A demand draft (DD) is a cheque written by a bank (issuing bank) to another bank/branch asking it to pay money to the person/organization whose name is mentioned on it. Demand daft is a very secure medium for sending money to a person or an institute.
  • The person who wishes to send money fills a form in the bank requesting it to issue the draft for the details mentioned in the form. Based on this the bank prepares a demand draft and mentions the receiver’s name on it and passes the order to its branch or associate bank to make the payment to the receiver. If the bank issues a draft that can be encashed only in the same branch then it is called pay-order.
  • The sender of the DD needs to pay certain commission to the banks for this service.
31.

What is a demand draft?

Answer»

A demand draft is a cheque written by a bank (issuing bank) to another bank or branch asking it to pay money to the person or organization whose name is mentioned on it.

32.

Which of the following can bounce?(A) Pay-order(B) Cheque(C) Demand draft(D) Over-draft

Answer»

Correct option is (B) Cheque

33.

Demand draft is a type of(A) Document(B) Cheque(C) Draft(D) Letter

Answer»

Correct option is (B) Cheque

34.

What is a demand draft (banker’s draft)? Explain the procedure.

Answer»
  • Demand draft is a cheque written by a bank (issuing bank) to another bank/branch asking it to pay money to the person/organization whose name is mentioned on it. Demand daft is a very secure medium for sending money to a person or an institute.
  • The person who wishes to send money fills a form in the bank requesting it to issue the draft for the details mentioned in the form. Based on this the bank
    prepares a demand draft and mentions the receiver’s name on it and passes the order to its branch or associate bank to make the payment to the receiver.
  • On the to-left corner of the demand draft the banker makes two lines across and writes ‘A/c payee’ in between. This means that the DD can be deposited in the account of only that person whose name is written on it.
  • Unlike cheque a draft cannot get bounced or returned by the bank i.e. the person whose name is written on it will surely get the payment.
35.

Describe the various services provided by a bank.

Answer»

Services provided by a bank over and above functions like account maintenance, providing loans, etc. are discussed below:
1. To issue draft (i.e. demand draft/banker’s draft):

  • Demand draft is a cheque written by a bank (issuing bank) to another bank/branch asking it to pay money to the person/organization whose name is mentioned on it. Demand daft is a very secure medium for sending money to a person or an institute.
  • The person who wishes to send money fills a form in the bank requesting it to issue the draft for the details mentioned in the form. Based on this the bank prepares a demand draft and mentions the receiver’s name on it and passes the order tc its breach or associate bank to make the payment to the receiver. Since ‘A/C Payee’ is mentioned on the draft, it can be deposited only in the account of the person whose name is written on it.
  • Unlike cheque, a demand draft never bouncer.
  • The sender of the DD needs to pay certain commission to the bank for this service.

2. Banker’s cheque (pay-order):

  • A pay-order is similar to demand-draft. The cheque issued by the bank against the payment it accepts is called pay-order.
  • Since the cheque is issued by the bank it is also called banker’s cheque.
  • Pay-order can be enchashed only in the same city where it was issued.

3. Real-time Gross Settlement (RTGS):

  • -» Real-time Gross Settlement (RTGS) is a special fund transfer system where in one can transfer money from one bank to another within India, on a ‘real-time’ basis i.e. the money will be transferred immediately without waiting period and on ‘gross-settlement’ basis.
  • The bank through which RTGS is done is called an RTGS member bank. Each member bank is allotted a unique code called IFSC code for identification and transactional purposes. IFSC code is an 11 digit alpha numeric (i.e. combination of alphabets and numbers) code.
  • The Institute for Development and Research on Banking Technology (IDRBT), Hyderabad provides IFSC codes to all the banks.

4. National Electronic Fund Transfer (NEFT):

  • NEFT stands for National Electronic Funds Transfer. It is an Indian system of electronic transfer of money from one bank or bank branch to another.
  • The banks or their branches that support NEFT have to become a part of NEFT network.
  • The money is transferred from account of sender to account of receiver having an account in same bank or another bank via. internet.
  • In order to transact one need to have an 11 digit alpha numeric IFSC code of the bank and branch in which the amount is to be transferred.
  • The transfer of money usually takes place on the same day. However, the settlement of transactions take place in hourly batches i.e. For example, if one initiates a transaction and if the settlement time is over he needs to wait till the next settlement time to get his funds transferred. RBI has decided various slots of settlement times in a day.

5. Bank over-draft:

  • Over-draft is a facility given to businessman having current account in the bank.
  • The bank may allow a businessman to over-draw amount from his current account compared to the money present in his account i.e. his credit balance. This facility is called over-draft facility.
  • A businessman needs to provide some self-guarantee or someone’s guarantee to assure repayment of the over-drawn amount along with bank’s interest. One needs to pay interest only on the amount withdrawn in excess to available in account. Based on the account holder’s financial credit the bank sanctions (approves) the limit the holder wui be allowed to withdraw.

6. Cash-credit:

  • A cash credit is a drawing account for drawing money within a specific credit limit approved by the bank against some security.
  • The businessman needs to pay interest pre-decided by the bank on the amount he takes as cash-credit.

7. Loan:

  • An amount of money that a bank provides to a borrower against a fixed rate of interest usually for a long term and against some security is called a loan. The bank gives the loan amount altogether.
  • Bank provides several types of loans like loans for buying a house, furniture, renovation, vehicle, expanding business, etc.
  • To make sure the borrower repays the loan the bank keeps borrower’s immovable property such as house, office, etc. with it as mortgage.
  • The terms and conditions of repayment are set at the time of approving the loan.
36.

Define services and goods.

Answer»

A good is a physical product which can be delivered to a buyer and involves the ownership from seller to customer. For example; mobile phone, book, purse etc. Services are those separately identifiable, essentially intangible activities which provide satisfaction of wants, and are not necessarily linked to the sale of a product or another service. For example, communication services, teaching services, legal services etc.

37.

Select the proper option from the options given below and rewrite the completed sentence.Bonded warehouses are located at ________. Options Railway station Villages Ports

Answer»

Bonded warehouses are located at ports. 

Explanation: 

Bonded warehouses are located at or near ports. Imported goods are kept in these warehouses before the payment of the custom duty. They are operated by both the government and custom authorities

38.

Sports insurance is not available for: (a) Professional Sportsmen (b) Non-professional Sportsmen (c) Rural Area Sportsmen (d) Urban Area Sportsmen

Answer»

(a) Professional Sportsmen

39.

FCI, STC, CWC are examples of: (a) Bonded Warehouses (b) Government Warehouses (c) Private Warehouses (d) Cooperative Warehouses

Answer»

(b) Government Warehouses 

40.

Define services and goods.

Answer»

Services are essentially intangible activities which are separately identifiable and provide satisfaction of wants. We cannot kept it in stock. Their purchase does not result in the ownership of anything physical. Services involve an interaction to be realized between the service provider and the consumer.

A good is a physical product capable of being delivered to a purchaser and involves the transfer of ownership from seller to customer. Goods also refer to commodities or items of all types, except services, involved in trade or commerce.

41.

CWC stands for a. Central water commission b. Central warehousing commission c. Central warehousing corporation d. Central water corporation

Answer»

Correct Answer is: c. Central warehousing corporation

42.

State whether following statements are true or false.i. Business services are important for the growth of business.ii. Current Account is opened by salaried persons.iii. NEFT stands for National Electric Fund Transfer.iv. Air transport is cheapest mode of transport.v. The Internet is the global system of interconnected computer networks that use the internet protocol suite to link devices worldwide.

Answer»

i. True

ii. False

iii. False

iv. False

v. True

43.

Which of the following is not applicable in the life insurance contract? a. Conditional contract b. Unilaterl contract c. Lending of funds d. None of the above

Answer»

Correct Answer is: b. Unilaterl contract 

44.

What is principle of subrogation?

Answer»

As per this principle when the insuree claims for the financial loss he facufr for a product and receives the compensation he losses the ownership of that product and the insurance company becomes the owner of the damaged product.

45.

How does insurance contract differ from general contract?

Answer»

An insurance contract is the contract of utmost good faith where as a general contract is the agreement between two parties and enforceable by law.

46.

Which of the following is not applicable in Life Insurance contract? (a) Conditional contract (b) Unilateral contract (c) Indemnity contract (d) None of the abovea

Answer»

(c) Indemnity contract 

47.

What is subrogation?

Answer»

The principle of subrogation is an extension of the principle of indemnity. This principle appliers to all contracts insurance other than life insurance and personal accident insurance.

48.

Find the odd one.i. Primary credit co-operative society, state cooperative bank, district co-operative bank, exchange bank.ii. NABARD, RBI, SIDBI, EXIM.iii. Direct mail, Logistics post, Business post, Parceliv. Endowment policy, Whole life policy, Money back policy, Blanket policy.

Answer»

i. exchange bank

ii. NABARD, RBI, SIDBI, EXIM.

iii. Parcel

iv. Blanket policy.

49.

Why do banks need to provide and follow very stringent security rules for m-banking?

Answer»

Since mobiles can be very easily misplaced, stolen or robbed, the banks.

50.

_________ in which of the following cases will insuree not get the insurance amount?(A) Suicide(B) Natural death(C) He plan his own murder(D) Both (A) and (C)

Answer»

Correct option is (D) Both (A) and (C)