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Good return from telemarketing investment can be ensured by taking following points into consideration.

Planning: Company needs to consider its budget, its objectives for the volume/quality of data they want and their in-house resources, in terms of manpower, skills and equipment compared to the cost of using an outside agency.

Telemarketing rarely stands on its own: Organization needs to establish how it integrates with its other sales and marketing activities.

Accurate data: As with all direct marketing methods, accurate data is the essential foundation for success. Naturally, successful targeting rests on speaking to the right decision makers and getting data that includes this information may cost more but the outcomes are consistently more profitable.

A good script: An effective telemarketing script is actually not a script at all but a guide for the discussion that steers the listener in the direction you want him/her to go. It must be tailored to the target audience, must grab the attention of the listener within a few seconds of the conversation, and must be highly interactive; long presentations of information can be frustrating for the listener who is then less likely to focus on the issue being presented. The guide/script should be refined in the early stages of a campaign according to quality of responses received.

Skilled telemarketers: No matter how well targeted the call is nor how well thought out the script, a wooden and inflexible caller will not deliver the goods. To achieve the desired outcomes the telemarketer must have a good knowledge of the company and product/service they represent, be able to talk intelligently around the structure of the script without getting side tracked, absorb all the negative responses, and talk persuasively to people at all levels.

Technology means the body of knowledge that is used to develop tools and machines for solving various Organisational problems.

C. more than 1 

(C) Both AR and MR

(D) All of the above

Manage as a science has to establish the Cause-and-effect relationship between two or more factors.

C. Present value method 

Correct option: d. Planning

The full form of TQM TQM (Total Quality Management).

A. Net Present Value 

Ratio analysis plays a crucial role in exhibiting the financial status and strength of an organisation. Although the ratio analysis is a potent tool for the management yet flawed with certain limitations which are follow:

(1) False Results: Ratio are based on financial details if the statistics and figures contained in the details are not true and exact so are the ratio based on them. Which lead to the wrong inferences. 

(2) Lack of Standard Universally Accepted terminology: Different words have different meanings as several companies consider profits prior to taxation and some consider profit after deducting interests and taxes.

(3) Ignoring Qualitative factors: Ratio analysis is a parameter or measuring yard stick for a business execution. It tries to qualitative factors and tends to explain the ratio is a measuring device to see the operational efficiency of a venture. 

(4) One sided analysis: Ratio analysis is a one sided phenomenon which provides only one aspect of the desired information. Therefore the micro analysis of the financial statements must be coupled with others analytical processes by exporting the ratio factors. 

(5) A single product ratio is inadequate in providing meaningful information and in order to understand any exact position a multidimensional analysis of ratios is needed. 

(6) Limited Comparability: The result of two organisations are comparable but it is possible only when the accounting procedures a comparative study is not feasible.

Correct option is: (A) Top level management

Neo-Classical Approach can be categorized into Scientific Management, Bureaucratic Theory, and Administrative Theory. False (Classical).

The organization structure is Functional and divisional.

Contributions Sales less variable cost.

In Indian”s economics development is helpful of Indian and foreign. 

The following factors are attributed to demand forecasting :

(1) Length of Forecasting: It is further split into the following subfactors:

(a) Term forecasting: The maximum span in short term forecasting is 12 month which is considered adequate for determining the sales Volume inventory control production level and the capital flow etc. 

(b) Medium-term forecasting: The span in this regard range from 1 to 2 years for ensuring disciple level operational level and the budgetary control over the expenditure etc. 

(c) Long term forecasting: This term forecasting vary from 3 to 10 years are considered to be adequate for capital investment expenditure employment requirement financial needs etc. 

(2) Level of Forecasting:

(a) Micro level forecasting: It is related to all the business conditions in the economic management which is strictly in accordance with the determined standards of industrial production, national income & expenditure. 

(b) Industry level forecasting: It is determined and established by various federation. 

(3) Classification of Products: It is essential to classify the products as the productive and consumable items. 

(4) General or specific forecasting :

(5) Problem and method of forecast: Problem and method of forecasting are different in case of old and new products.

Correct answer is (c) 0.98

Correct option is: (D) Between all the above

Ideal Current Ratio is 2:1. 

Correct option is: (a) k[x² - 8x + 5]

During the project the student happen to come closer to the reality of the theoretical knowledge, or they get on opportunity that during the course of their study of the business subject wherein the principles they have studied if coupled with the practical knowledge, then the truth is realised. It does not mean that the theoretical knowledge is required and only the practical knowledge is enough. But it is not so that the theoretical knowledge without the practical one is incomplete.

There are some priority on this type of share which the other shares do not get, Such as the payment of these shares is made prior or equity shares at the time of the winding up of the form, and the dividend will definitely be given at fixed rate, even if the company in not profit and such shareholder have not right to vote. 

There are various kinds of preference shares: - Such convertible, non-convertible, redeemable, non-redeemable, reserved, unreserved etc.

Co –ordination is Necessary.

All the available resources are of little use mobilised by the human resources. As such, human resources is the most operative and active one. An entrepreneur of course is the captain of his project but can not perform each activity by himself. He has to depend on other human resources. Many workers are needed for operating project. For this various category of employees are recruited as per requirement on the basis of their abilities and qualification etc. Therefore human resources are comprised of manpower technicians, skilled and non skilled employee. With their joint endeavour and co-ordenation a project can't be successful.

In form of discounting of bills the banks from the date of extending loan to the date of maturity, deduct the amount of interest from the amount of the bill and whatever the amount is left is given to the customer in the form of a loan and till the date of maturity, the bank receives its total amount.

(1) Arranging the site:- All those facilities which are required for the enterprise should be arranged at the place where the enterprise is established, Such as arrangement of traces portation to reach upto this site, arrangement of electricity, water etc. 

(2) Construction of Building: - The construction of building should be done as the requirement of production process, equipment and machinery.

As per franchising strategy an entrepreneur establishes his sales force in different part of the country who does the job of selling. Yes, the entrepreneur is required to be cautious in the selection of the sales person because an unbecoming salesman with an aim to earn more profit can exploit the situation by means of adult rating the product can give a bad name to the entrepreneur. 

In the simple terms, franchising is a sort of contract under which a franchise makes an agreement with a franchiser for the sales of services or the merchandise, the franchiser entitles the franchise with the right by charging a certain fee or commission.

The volume of profit-received from the project is calculated under the break-even analysis. The profit arising at the various stages of sales quantity is calculated by the study of inputs and cost of organization. Break-even point is that point on which all the income and expenditure of the organization are equal but the organisation starts getting profit on increasing the quantity of sale upto this point. The quantity profit received at various stages of production can be find out by break-even analysis.

Following are the main factor affecting the working capital:- 

(1) Nature of Business: - The nature of business is the important factor affecting or determining the quantity of working capital. The manufacturing and commercial units where sufficient goods is to be kept on stock and sell is done on crest working capital has to be kept more. 

(2) Length of manufacturing Process: - If the manufacturing process takes more time than it takes more time, more cost and more labour in manufacturing goods. As a result, more quantity of working capital is needed. On contrary if the period of the manufacturing process is less, the less quantity of working capitals needed. 

The social factor also affects the commercial environment. The literacy level in society, population, size, sex ratio etc. Are the factors responsible for the business climate? An entrepreneur cannot afford to ignore these factors, otherwise he has to encounter serious consequences. As such an entrepreneur must determine his business strongly in conformity with such factor. For example, the colour of the product is also selected to the consumers” faith, social value and cultural value etc. In the Muslim countries, green colour spells value but its sound is auspicious in Malaysia. Therefore an entrepreneur must follow the idea of adopting the things as applicable.

Following are the main objectives of identification of burliness opportunities:

(1) Doing study and test of the possibilities of the industries of small, medium and large scale. Keeping in mind the requirements of the country and particular sector. These possible should be practicable technically and economically.

(2) Doing evaluation of the possibilities of the use and development of physical resources from the technical and economic point of view in a certain sector. 

(3) Identifying those industries which are not based on local resources but consideration can be done economically on such industries under future necessities. 

(4) To found out short term and long term development possibilities in various sectors of economy.

Correct option is: (C) Solvency Ratio

Correct option is: (C) A and B both

Correct option is: (D) Loss on sale of machine

Correct option is: (D) Net-Total Sales

Correct option is: (A) Receipts from issue of equity shares

Correct option is: (C) Percentage

Profitability Ratio is generally shown in Percentage.

correct option :

(B) 12500

Any government regulates the trade activities through its industrial policies and other legal factors. The business environment continues to be vulnerable to such factors. Some categories of trade remain intact in the area of public sector and some are liberated from such legal constraints. Industrial laws, Minimum ways Act, policy of nationalization etc are the factor which wield their influence on trade sectors.

The father of scientific management is Taylor.

Production in scientific management is Maximum.

Scientific management was introduced in 1913.

When cash is 10000, stock is 25000, B/R is 5000 creditors is 22000 and Bank overdraft is 8000, then current ratio is 3:4. 

More influential is the attribute of an innovator. 

F.W.Taylor the father of scientific management.

c. Implementation