InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 3551. |
Solve : No Display - View Sonic VA2452Sm_H2 model? |
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Answer» Good evening all, |
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| 3552. |
Solve : PC Shutting down immediately after turning on? |
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Answer» I built a new PC couple months ago, it had a Corsair TX650M PSU but after a few weeks its capacitors popped and I had to RMA it. The new one arrived a few days ago, FIRST couple of days it worked fine, but today when I turned it on it shut down itself in a couple of seconds. I turned it on again and it worked fine, after doing my work I shut down the PC again. Then when I turned on the PC again couple hours later, it shut down again in a second. |
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| 3553. |
Solve : How gone is my laptop HDD? [video]? |
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Answer» I'm not a data recovery wiz, though I'd kind of like to get there someday. |
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| 3554. |
Solve : how to remove two ssd from raid array? |
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Answer» I attached the file regarding the two drive I NEED to seperate. I have SEEN my question be displayed on the community but i cannot access the intel rst option when the POST by holding ctrl i nor can i enable ANYTHING in my system bios to enable me to press ctrl i. I've looked everywhere but i cannot find help. I have an ACER 515 54 728c and recently updated my bios to V1.31. PLEASE I WANT TO USE MY OTHER DRIVE. |
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| 3555. |
Solve : COBY KYROS MID8042 frozen startup screen problem? |
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Answer» the COBY KYROS MID8042 tablet will not start... just frozen on the startup screen saying "COBY" - how to fix? with buttons combo? using memory card (sd card) that has reboot TYPE of program? (the buttons combo is preferred as i'm not sure i have an sd card, thanks)OK, can you understand Spanish? OK, can you understand Spanish? On my point of view it is better to BUY refurbished iPad, or thinkpad tablet, it is going to be much cheaper and you will have much more profit out of it.It's a year old... |
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| 3556. |
Solve : Power Button won't turn computer off/Monitor displays "no signal"? |
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Answer» I have a brand new computer build in an old case where everything seems to work except for the front panel connections (the front panel buttons still work). HONESTLY, I'm not sure if this is the right category, but I have a couple of issues. One, when I push the power button on my desktop case, the computer seems to turn on normally, all the LIGHTS and fans turn on and there are no beeps. When I push the power button again, the computer stays on. I've tried holding it down for 5, 8, and 10 seconds but it still won't turn off. I can only turn it off by flipping the switch on the power supply in the back. Two, even though my monitor plug-in is a DVI and my motherboard has a CORRESPONDING DVI PORT, I still get "no signal" when I start up the computer with the cable connected. I've tried connecting the cable to three different graphics CARDS instead and nothing changed. I also connected the monitor to another desktop and the display worked, so I've ruled out the monitor and DVI cable. Specs: Motherboard: TUF Gaming B450-PRO https://www.amazon.com/gp/product/B07R4N68SR/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1 CPU: AMD Ryzen 5 2600 https://www.amazon.com/gp/product/B07B41WS48/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1 Case: Cooler Master HAF x nvidia https://www.newegg.com/green-cooler-master-haf-x-nvidia-edition-atx-full-tower/p/N82E16811119236 Graphics cards: EVGA GeForce GTX 670, 570, 460 Something wrong with PSU.Check the connection PSU-MB and FrontPannelButtons - MB Quote from: DaKeen on September 20, 2020, 10:29:13 PM I have a brand new computer build in an old case where everything seems to work except for the front panel connections (the front panel buttons still work). I recommend you to check if the power switch connections on the motherboard are correct. You can also open and control the section on the front or side panel of the case (almost to the power button). If your connections are good, you should not have a problem like this. https://19216801.win/ https://routerlogin.cloud/ https://192168101.red/ If the problem persists, I will try to help if you can provide more detailed information. Best regards. |
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| 3557. |
Solve : PC random grey screen with lines? |
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Answer» Hi GUYS! It may very well be the panel. Is the laptop under warranty? If so, contact Dell and let them fix it. Hello! Thanks for the reply. What do you mean exacty by 'panel'? Also, there are some details I forgot to add that I think are worth noting. I ran the DELL LCD Bulit in Self Test and there were no problems. Hi Do you have an HDMI cable and monitor or TV if so you could try it if when the internal display corrupts the external doesn't then it is the screen which is faulty. I suspect the screen is the cause. Quote from: Lisa_maree on October 19, 2020, 02:34:37 PM Hi Thanks for the reply friend! Yes, I already did that, and it was fine on the external monitor (TV) as mentioned in the POST. I also thought it was the screen, but I started to doubt because I ran the DELL LCD Built In Self Test and there were no problems. Also the fact that when I left the Laptop off for days and powered it on, the issue didn't occur for a day added to my doubt. What maed you rule out the GPU/RAM?Both the internal and the HDMI output use the same circuit in the Laptop so if it was the GPU/ram it would have the lines on both screens. |
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| 3558. |
Solve : Boot Config File issue > Reinstalled OS > BlInitializeLibrary Failed? |
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Answer» Hey, everyone. I'm running into an issue with my MSI GS63VR 7RF laptop. On Sunday, I went to go start it up and it came up with the following screen: |
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| 3559. |
Solve : No POST screen and high fan speed HP elitebook laptop? |
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Answer» So today morning everything was fine but when i FLASHED a linux distro Pop OS on my system which alredy has a windows 10 working |
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| 3560. |
Solve : Weird issue with PC booting to BIOS instead of loading Windows? |
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Answer» I've had a problem a few times recently when powering on my PC that it would boot to the BIOS screen instead of loading windows. I have W10 installed on a 256gb M2 drive and when it boots to BIOS it says the M2/SSD is not present, but my other TWO physical drives are listed. After a few cycles of powering down and restarting, I'm able to get Windows to boot up and everything runs fine. My initial thought was the M2 drive was failing, but wouldn't it fail outright instead of working occasionally? I've also noticed recently a soft, MUFFLED clicking sound coming from my case which I've traced to the PSU, so I'm wondering if that's the problem as WELL (even though its new, only about 6 months old). I did update the BIOS through MSi so that's current, but short of just leaving the PC on all the time and NEVER powering down, I'm not sure what else to do. Any suggestions? |
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| 3561. |
Solve : Fan ramps up during windows start up, starts full throttle? |
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Answer» I just purchased a Dell Precision T7500 from ebay. It has 2x Xeon 5680 hex CORE cpu's, 96 gb of ram, a 128gb SSD start up disk on MB sata, a 2tb HDD and 3-300gb 15k sas drives on a Dell PERC 6/i adapter, it also has an LSI external raid card. I have no need for the raid, so I decided to pull the external raid card which wasn't in use, to install a pci-e to usb-3 adapter in it's place. I got as far as pulling the raid card out. I restarted the COMPUTER and when it was loading windows, the fans started ramping up SLOWLY and stayed on full throttle. It hadn't done that before. I checked the temp of the cpu's on Speccy, and they were running between 35-47 degrees C. on idle. That seems within spec, but before that they stay at about 25-29 degrees. My intentions with this build is to remove all the raid adapters and replace the PERC with a PCI-e to Sata 3 adapter, and also install the USB 3 adapter as previously mentioned. Anyone know why the fans are running full throttle (BTW it sounds like either the PSU fan or the HDD fan) and how to fix it?Crisis averted: this problem fixed. Took out the riser card and removed the heat sinks on both cpu's and reapplied thermal paste. Beastie is back to running cool and quiet. |
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| 3562. |
Solve : Network Scanning? |
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Answer» *** To whom it may concern. I guess this isn't really a question (or is it) as much as it is me THINKING out load or writing out a scenario in order to get a clearer picture of what I need to do. Any advice would be greatly appreciated or if this statement is to long and confusing, then no need to reply****** Thank you! Albert O. I need some advice on a project I have been ASKED to perform. 1) I was asked to configure a HP-Laserjet-Enterprise-M4555-MFP-Series printer to give it scanning capabilities. The office has FOUR workstations, and the office manager wants to use the scanning function of the printer then they want to send the scan via E-mail. Of course, I believe that they are all hooked up the printer but what I do not know if they are connected WIRELESSLY or by a hardwire. 2) This is my question(s), For example, the office where I work is set up so that we can scan on the printer then send the scan to a another computer across the room to a folder that we call the Z: drive which is a shared folder where all the scans go from there the scanned ITEM is sent by E-mail as an attachment. Or we can scan the document on the printer and send it directly to an E-mail from the printer without having to go to the shared folder. 3) Which set up do they want?? A) Printer straight to scan: Do I need to do any configurations on the printer? Or. B) Scan to shared folder. How to create a shared folder like our Z: drive. Do I have or should I create shared folders on all four workstations? Do I have to do any configuring on the the printer itself first? What is my first course of action???!!?! |
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| 3563. |
Solve : Dell Latitude e6520: Battery stopped working after I changed CMOS battery? |
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Answer» Hi all |
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| 3564. |
Solve : Issue with new PC monitor? |
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Answer» I'm not very hardware savvy so I'll TRY to explain this as best as I can. |
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| 3565. |
Solve : Can I connect a SATA drive to a DVR ?? |
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Answer» Hello everyone! |
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| 3566. |
Solve : Matching Dell Monitor and PC? |
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Answer» I bought a Vostro PC from Dell and stipulated that I wanted a monitor with HDMI Not accessible to me for awhile (PAST their 30 day warranty) there is no HDMI on the monitor There is something LABELED DP but not such socket on the Monitor. Dell is of ZERO help. What is a DP connector? Is there an adapter to make the monitor usable other than going back to VGA?DP stands for Display Port. You can get a cable to GO between VGA and display port. https://www.amazon.com/s?k=vga+to+displayport+cable&gclid=Cj0KCQiAy579BRCPARIsAB6QoIbOQtTKH8PPcfmaPiu7avWbHhZSQ6Ot_8N64rrD2Kjxf0_0IIfq05AaAiDqEALw_wcB&hvadid=174231055138&hvdev=c&hvlocphy=9032482&hvnetw=g&hvqmt=e&hvrand=5529681666248813213&hvtargid=kwd-29509560308&hydadcr=19135_9441244&tag=googhydr-20&ref=pd_sl_456596dvp8_e |
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| 3567. |
Solve : What are the chances of an attacker recovering my data on a “quick formatted” HD? |
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Answer» Long story short, a while ago, I bought and returned a hard drive that still had sensitive information on it including SOCIAL security number, passwords to online accounts, etc. At the time, I thought that I removed all the information on the hard drive because I quick formatted it a few times in a row just to be sure. However I just became aware that quick formatting is not the same as true formatting, wiping, degaussing, or sanitizing. My information is on there and its been messing up my entire life. I've been constantly stressing about it, and even losing sleep. I tried to go back to the store and see if they still had it but they said it was already sent back to the manufacturer to be refurbished and resold. I told them why I needed it and they said not to worry because they “remove all the data” before reselling it. I’m not sure what that means exactly, but I’m afraid they would only do a quick format just as I did. Now as far as I’m concerned I only have 3 hopes left of my information being safely destroyed, and they are as follows: |
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| 3568. |
Solve : Can i use my Deepcool Gammaxx L360 v2 for AMD 5950x ?? |
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Answer» Guys, i have a Deepcool Gammaxx L360 v2 . Can it cool the upcoming AMD 5950x ? I am PLANNING to buy 5050x for some vfx work. So it may take some load, but i am not planning on Overclocking.They are both AM4 socket CPU's and the Deepcool Gammaxx L360 v2 SUPPORTS AM4 socket so if your case can take the RADIATOR then it will be FINE. |
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| 3569. |
Solve : PC freezes? |
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Answer» Hello, I don't have much experience with this so I hope someone can help me. My PC makes a strange buzzing noise from CPU cooler when starting. And during WORK, it freezes without BSOD or error messages in event viewer. It just stays in app I used when it froze. I can't do anything but restart PC, even ctrl+alt+del doesnt work.It looks like the processor is overheating, its heatsink is not properly installed, or its thermal grease is out of date. Have checked your CPU temperature (in BIOS)?Yep, but it looks good for me its around 35-40 °C, when I use PC it is from 45-60 °C.By the time you check the temperature in the BIOS, there will have been significant cooling. Don't worry about that, in situations like this it is usually that small thing you overlooked. Hello, Processor temperature appears to be NORMAL. If it is constantly at these levels, it is unlikely that there will be a problem due to temperature. Check the processor temperature while under load with a CPUID Hardware Monitor-style program to make sure that the problem is not caused by this. If the temperature continues at the levels you mentioned, the problem is not caused by overheating of the CPU. printereasy routermanuals techtipseasy As for the dust ISSUE. You can disassemble the processor fan and clean it from dust with a blow dryer in a different location. Remember to refresh your thermal paste as well before installing the processor. Best regards. |
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| 3570. |
Solve : Help recovering data after deleting all partitions and reinstalling windows? |
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Answer» In Brief, I accidently ran diskpart clean command from cmd on windows installation and lost all my partitions, then mounted the entire drive as one big partition and then installed windows in it. My important files were in the other partition that I previously had. I did not install anything else on my COMPUTER after the windows installation and did not store any data in it either in order to save the disk from being overwritten. please help me get my data back. |
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| 3571. |
Solve : I need help identifying why prebuilt fails to start? |
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Answer» It was working fine until I decided to put it apart 🙄 |
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| 3572. |
Solve : HP Elitebook 8470p Touchpad and Keyboard only working in BIOS? |
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Answer» It was working a few days ago. I was not using this laptop since last few days as I have an extra work laptop. So 2 days ago I open it and I didn't get past the login Screen. Very odd issue you have going on. Especially since you booting from a Live Linux Distro from USB does the same issue. Hi Dave, So far everyone everywhere suggested the driver solution only which I have tried again and again. I got bashed too for posting everywhere the same question . I understand its not good but I hope u understand that its a weird problem I was facing so I was desperate to solve it and it seems u get it that this is not related to drivers as on linux usb stick it should've worked so it would be rude to not reply u back. Now back to the problem. My BIOS is already set to Legacy boot. There are couple of other options which I would like everyone to have a look at. Also I saw that If in Windows my notebook goes to sleep and when I wake it up my Caps and Num lock blinks once. This happens also at windows start before login screen. I am still operating with Notebook keyboard and touchpad at BIOS easily and can also turn on caps . The light in caps lock also works . Attaching BIOS screenshots for review of current options.At this point only suggestion I have is to try to FIND another laptop like it same model to scavenge for good used parts maybe or get a replacement keyboard and see if that helps. Back in the day of PS2 ports I had an issue with a desktop that had a faulty chip for keyboard controller. Connecting a USB keyboard into your laptop is bypassing this. However the fact that the keyboard works at low level boot and doesnt at higher level is just something you would think is impossible, but stranger things have been known to happen with partially stressed hardware. If it were my laptop if replacement guts were available free or low cost I would take the chance on swapping out keyboard and touch pad, but otherwise I'd use the laptop with the USB Keyboard and Mouse and get a different laptop for mobile computing that is healthy. I'd look inside the laptop as well to see if it ever took a spilled drink bath where corrosion might be causing higher level FUNCTION to tap out and only lower level function possible. |
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| 3573. |
Solve : HDMI TO Dp adapter? |
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Answer» So FAR the only ADAPTERS that I have found are ONE way DP to HDMI. Does any company make a one way ADAPTER for this purpose? |
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| 3574. |
Solve : DVD Drive Not Showing Up... In Explorer? |
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Answer» My DVD drive is not showing up in Explorer. Yet I can see it in Disc Mangement. I put a known good DVD in the drive such as my EPSON PRINTER installation disc. It's listed as |
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| 3575. |
Solve : Amazon Fire Tablet locked my 128GB SD Card in GPT format. Can't access.? |
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Answer» Long story so bear with me. Have a 64GB Amazon Fire HD 8 Tablet a few months ago. Purchased a TeamGroup 128 GB Type 10 SD card, etc. |
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| 3576. |
Solve : eBay power supply says input frequency is 50Hz, but input voltage is 120VAC? |
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Answer» Hey EVERYONE, I recently purchased one of those crappy eBay power supplies for like $20 USD. I did not buy this to put into a computer, I bought it to create a lab power supply. The problem is that after further INVESTIGATION, the frequency listed is 50Hz, but the input voltage is 120VAC. There is not a SINGLE COUNTRY that uses 120VAC 50Hz as its main voltages. The PSU can go between 110VAC and 220VAC, so should I just assume that they wrote that frequency specification in regards to countries that use 230VAC 50Hz, or is this a power supply that can only be used on 50Hz?It's an error in the AD. The way a computer power supply works a part from the filter components the input is connected to a bridge rectifier and filtered (large Capacitors). So the mains frequency is not reelevate within reason. Quote from: Lisa_maree on January 07, 2021, 12:23:56 PM It's an error in the ad. The way a computer power supply works a part from the filter components the input is connected to a bridge rectifier and filtered (large Capacitors). So the mains frequency is not reelevate within reason. Thanks for the reply! It makes sense, they really don't care what they paste on these ads anyway. |
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| 3577. |
Solve : pc stuck on reboot loop. Please help!? |
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Answer» Hi Guys, my pc keeps rebooting. pc is newly built, all new parts except the psu (550w corsair-about 4 years old). Started about a month ago, it would randomly reboot every 10-15 mins and got progressively worse over 1-2 days until it rebooted every 1-2mins & i couldnt even access the bios. i re installed windows 10 which fixed this issue for about a month. |
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| 3578. |
Solve : Computer keeps shutting down. Already replaced power supply.? |
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Answer» I posted the below message on reddit but received no help. Hope you guys can give me a solution: |
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| 3579. |
Solve : Ultrawide Vs Dual Monitors for Work Productivity ?? |
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Answer» When we talk about more work efficiency then which is more recommended. ? An ultrawide monitor or a dual monitor? Which have you found to be most beneficial to your work environment and why? |
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| 3580. |
Solve : Web cam query? |
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Answer» Hello |
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| 3581. |
Solve : Looking for a cheaper recommendation? |
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Answer» Hello everyone, |
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| 3582. |
Solve : Light indicators not working correctly on laptop's keyboard? |
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Answer» I noticed on my THINKPAD L590 that the light indicators don't turn on/off correctly on caps lock, numlock, etc. Usually when I click the button, the light doesn't turn on (the button works anyway). Sometimes they turn on by themselves and start blinking (turning on and off). Sometimes multiple of them start blinking at the same time (capslock, numlock, F4 for mic). What I also noticed is that, they don't stay turned on, they may turn on randomly, but turn off fast after that. I don't know what's going on, the lights seem to work on their own, backlit works correctly. is updated, also updated from Vantage. I tried reinstalling KEYBOARD drivers, but it didn't FIX it, safe boot also doesn't help. I'm guessing it's a hardware problem, but I don't know why none of them work correct, except the power on button indicator which is not part of the keyboard.Where are the drivers from ? ? Quote from: patio on November 01, 2020, 06:31:10 AM Where are the drivers from ? ?I tried updating keyboard drivers in device manager, but they are up to date. Some drivers were INSTALLED in window's updates and some from Lenovo's Vantage app, not sure if drivers for keyboard.They should only come from Lenovo...not device manager...but it sounds like a physical issue.I also updated BIOS, but I'm not sure if indicators worked before that, I think they did.My console was supplanted as of late and none of the pointer lights are working aside from when the PC is charging that the battery LED MARKER turns on. |
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| 3583. |
Solve : Adding more harddrives? |
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Answer» I have 2 hard drives from my wife's business and wanted to KNOW if adding them to my computer would cause problems. They're both WD and the same speed as the one in my PC. They probably have Vista or 7 on them. Would the computer just recognize them as ANOTHER drive like a flash drive? Yes, you can add them. Having a different OS on them won't hurt anything but the Windows folder and other system files will take up hdd storage space which will just be wasted.Thanks. I would probably delete a lot of the folders and such and keep pictures and other things.Note: They need to be connected to SATA port #3 or higher on the MBoard otherwise they may try to boot which won't work on the new PC...Thanks.Instead of deleting a bunch of files trying to recover space, a better way would be to copy all the files you want to keep to another drive, format the drive, then copy the files back.Another good reply, thanks.About this adding another hard drive. I looked in the instruction manual and they make a point of indicating that certain pins that looks like a jumper of some sort are to be selected on the SATA plug-in to make the second HD the slave. Is there a way to change that in the bios?Just use the jumper... I looked in the instruction manual and they make a point of indicating that certain pins that looks like a jumper of some sort are to be selected on the SATA plug-in to make the second HD the slave.I'm with Lisa on this one. This doesn't make any sense. SATA has no concept of Primary/Secondary channels, SINCE each SATA device gets it's own dedicated connection/port, it's literally not even possible for a SATA drive to have a "slave" jumper setting. Jumpers can be FOUND on some SATA drives but they are cylinder reduction jumpers or jumpers that limit the SATA speed for compatibility (And a few other arbitrary settings, like spread spectrum clocking and Power management modes) So either the drives don't have a slave jumper or they are not SATA. I'm leaning towards the latter, based on the quote. Probably best to get some clarification from OP on this.Thanks to all for the responses, I guess I'll find out when I plug it in. Quote from: jbubb on NOVEMBER 11, 2020, 07:41:45 PM I have 2 hard drives from my wife's business and wanted to know if adding them to my computer would cause problems. They're both WD and the same speed as the one in my PC. They probably have Vista or 7 on them. Would the computer just recognize them as another drive like a flash drive? What are the model of WD drives you have ? Quote from: jbubb on November 14, 2020, 08:55:39 AM About this adding another hard drive. I looked in the instruction manual and they make a point of indicating that certain pins that looks like a jumper of some sort are to be selected on the SATA plug-in to make the second HD the slave. Is there a way to change that in the bios?Please share the link to the manual you are looking at. Or if you could give the model of motherboard that would help ? Thanks |
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| 3584. |
Solve : 4K monitor too much for GeForce GTX 645?? |
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Answer» Hello! |
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| 3585. |
Solve : iPad Trade-in Security? |
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Answer» Bought a new iPad from Apple and will be trading-in my old one. Is this a secure thing to do? I will, of course, ERASE everything but I assume someone COULD still retrieve all of my personal data if they had the RIGHT expertise. Thanks.Once you erase it and remove it from your I cloud account which apple will require ANYWAY when you trade it in. Then your data is secure it can't be recovered. QUOTE from: Lisa_maree on December 06, 2020, 07:00:57 PM Once you erase it and remove it from your I cloud account which apple will require anyway when you trade it in. Then your data is secure it can't be recovered. Thx! |
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| 3586. |
Solve : Soni Vaio VGN-NR430E DVD Wonky? |
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Answer» Hey folks first timer here. If not posted in the right place please place correctly. I have a SONI Vaio VGN-NR430E and I'm running Windows 7 Home Premium. My DVD player a Matshita DVD Ram UJ870QJ ATA Device will PLAY a DVD movie but will not play a music CD or read a program CD such as "Tech Spark Studio" . This is a Polaris Manual CD, or any other programming manuals that allow me to use new items on my laptop. I've tried to update the DVD drivers but it says I have the current update, also the Device manager says this device is working properly ! HELP I hope I've explained my situation correctly and given you enough info to be able to help me! Thanks in advance. Sincerely ; cougar. |
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| 3587. |
Solve : How can I remove this laptop screw which refuses to come out?? |
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Answer» I have been trying to REMOVE this screw but it just flat-out does not COME out. I have tried applying force, a rubber band and glue but nothing worked. |
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| 3588. |
Solve : USB ports works only for storage device? |
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Answer» Hii everyone. I'm going through this issue and it kills me. my Asus rog g752vsk after I repaste the CPU after 3 years of use and gaming. tested everything after finishing the process all good until I tried to connect my mouse and keyboard only to figure out that it only works with storage devices only and no way to find a solution to this. I reinstalled win did not work also changed ram slots anything downgrades my BIOS still nothing and it shows greyed out in USB slots in bios only when connecting external HDD it shows there. Please if you managed to have a solution to this let me know. |
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| 3589. |
Solve : Printer won't change "paper available" size in printer properties? |
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Answer» Hi, |
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| 3590. |
Solve : USB Errors? |
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Answer» Hello If the data on the usb is not important then just replace it. If you want to get the device working or to just test it then there is Flash Drive/Card Tester. Sadly the only thing I GOT from Flash Drive/Card Tester is fatal errors. Does this mean that there is no way to get thing working? If it was reported as RAW then the data is gone... |
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| 3591. |
Solve : WIFI keeps disconnecting randomly, is it likely my WIFI card or software?? |
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Answer» For the past two weeks, my PC WIFI has been disconnecting randomly after every day or so, sometimes twice in a day. |
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| 3592. |
Solve : Asrock B460 pro4, disks are not displayed in the Boot section.? |
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Answer» Hello everyone, |
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| 3593. |
Solve : Keyboard/touchpad not working? |
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Answer» I have a toshiba satellite l775-s7107 RUNNING windows 7. The keyboard and touchpad stopped working on it. I tried updating the drivers. I tried uninstalling and reinstalling the drivers. I tried resetting the bios. The strange thing is the keyboard works in the bios, but when it gets to the start screen it stops working. I’ve been using a USB keyboard and mouse while I’ve been trying to fix it. Any help would be appreciated.Where you gettin the drivers from ? ?The Toshiba Website. I wanted to try to flash the bios, but I get an error when I try. I tried reinstalling windows 7, with an old copy I had laying around, but the keyboard and touch pad wouldn’t work still. Here's yer Drivers...I did try to reinstall the touch pad driver still not working.Go the chipset driver 1st...then re-boot...then all others.Totally reinstalled a fresh copy of windows 7 same results no keyboard or mouse in windows. Keyboard working in bios. Reinstalling drivers I don’t see chip set drivers. What would they be under?Chipset...
I saw a driver failing to update ATA CHANNEL 1 But I don’t see anything in the device manager. Keyboard doesn’t work in safe mode or the mouse. It only works when you boot windows and you want to enter setup or the boot menu Looking for a mouse keyboard switch now |
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| 3594. |
Solve : ASUS ROG G20 AJ Power Issues? |
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Answer» Hi, for a while now my pc (5 year old, desktop ASUS ROG G20 AJ) has been worrying me, and I can't identify the issue. Until now since the problem started, it was just that only once unplugged, on startup my pc would show the American Megatrends screen and the chasis LEDs would reset their settings. I've been reading about other similar issues on other people's systems, and concluded that it was probably a CMOS battery failure. |
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| 3595. |
Solve : What is the best thing I can do with this laptop in this state?? |
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Answer» Hi, |
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| 3596. |
Solve : Manual - Emerson EC500? |
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Answer» Hi There, |
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| 3597. |
Solve : What will I need to do to make this old PC workable again?? |
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Answer» I have an old 2008 TOSHIBA Satellite. The condition is still mint, apart from the touchpad not working. I'll just get a USB mouse to fix that. |
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| 3598. |
Solve : USB to SATA Adapter Mystery? |
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Answer» Hello Friends, |
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| 3599. |
Solve : What Is a Comparable Board to MSI B450 Tomahawk Max? |
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Answer» I've been going through mobo torture. I bought an MSI B450 Tomahawk Max. The first time I got it I had to send it back; the second time I got the repaired board I had to send it back. They sent me a different board after the second return. I'm still having problems. The only thing which doesn't check out is the Crucial M2 drive which according to the compatibility table would need a Gen3 PCI express slot. Perhaps try the board with it removed. makes a difference, at least with getting an image with one stick of RAM inserted in mobo. What "compatability table" are you referring to? Because I see nothing about this in the mobo manual (and once again, I'm almost a complete NEWBIE doing this. I built a PC 4-5 years ago following a Newegg tutorial and it booted up first try and has been working with no problems ever since. Beginner's luck?) I have included a photo of the Crucial SSD drive that was removed and a screenshot of the MSI website for the B450 Tomahawk Max. I have circled the location on the screenshot of the mobo where the SSD drive was mounted as you saw in the previous post. And you can see the apparent compatabilty that is circled in the description which says: "Delivering speed up to 32 Gb/s using Gen3 x 4" And the photo of the SSD clearly says on it " PCIe Gen3 x 4. So what am I missing here? There does not appear to be anywhere else to mount this SSD drive - unless it's not supposed to go on there at all! And if that's the case, where would it go? Regarding the the image of the BIOS that appeared with ONE stick of RAM: You can see I have circled the date that shows up on the BIOS screenshot. It's January 1, 2018. Might that be effecting anything in this process? Also, I thought I heard somewhere about updating the BIOS as a possible solution to both DIMM slots being recognized since currently with BOTH sticks of RAM inserted the DRAM error light comes on. Does that make any sense, and if so, how would I do that? What is your take on that DRAM error light coming on (with both sticks of RAM inserted), by the way? Thanks again for your help.The date you circled is the date and time set in the CMOS. The Bios version is the latest for your board as shown at the top right of the bios screen shot posted. The compatible devices are available on the MSI website page for your board. For your motherboard here https://www.msi.com/Motherboard/support/B450-TOMAHAWK-MAX#support-hdd This is a long shot, perhaps try a different power supply if you have access to one. Thanks for your reply. Ok, I see what you say about the screenshot of the BIOS. Moving on.... I'm not clear what I'm missing on the Crucial SSD drive compatibility issue. I will repeat what I wrote above: I have included a photo of the Crucial SSD drive that was removed and a screenshot of the MSI website for the B450 Tomahawk Max. I have circled the location on the screenshot of the mobo where the SSD drive was mounted as you saw in the previous post. And you can see the apparent compatabilty that is circled in the description which says: "Delivering speed up to 32 Gb/s using Gen3 x 4" And the photo of the SSD clearly says on it " PCIe Gen3 x 4". So what am I missing here? There does not appear to be anywhere else to mount this SSD drive - unless it's not supposed to go on there at all! And if that's the case, where would it go? So I am returning to that question which you did not answer. How is the slot in the mobo NOT a Gen3 PCIe slot? The screenshot of the MSI website [see re-attached photo in this post - I have circled the words] and the Crucial SSD has the same words printed on it: Gen3 x 4. So how is this not the correct slot? And yes, when it's not inserted on the mobo I get an image on the monitor. And it seems to be compatible according to the website you put a link in for in your previous answer [see new screenshot]. It's the only slot on the motherboard it fits into because it's a compatible form factor: 22mm wide by 80mm long. What am I missing here? I am not trying to be obtuse. Hi Yes the M2 drive is compatible with your motherboard and it is in the correct slot. I didn't check the spec's on the m2 slot and crucial drive the picture from your earlier post was quite blurry of the m2 drive. So now we can differently say the Crucial m2 should work with your motherboard. With the M2 drive out does the computer detect the memory modules correctly? Looking at the block diagram for the B450 chipset if other devices are working like the GPU which is on the same lane as the M2 drive then it points either to a faulty power supply or a faulty M2 drive. Most likely a faulty M2 drive. Is your RAM on the QVL list ? ? Quote from: patio on January 12, 2021, 04:21:02 PM Is your RAM on the QVL list ? ? Having never even heard of a QVL list until your post, I just went down that rabbit hole trying to decipher MSI's and G. Skill's websites. And I'm chagrined to say it does not look like it's on that list [see screenshots of my RAM and the list of model #'s on MSI's website]. So I guess that means I need to exchange it for a comparable/compatible 32GB of RAM. Would that be the correct assumption? If so, it's rather annoying I've been in contact numerous times with MSI and they never brought that up.I just got off a chat with MSI, the motherboard manufacturer. Turns out my RAM is incompatible with my motherboard and that WHOEVER suggested (can't remember) the RAM for me to purchase didn't give me correct info. So now I'm out $135 - and 7 months of going back and forth, including shipping my mobo twice to MSI. And of course, Newegg has told me the return window is WAY closed and locked shut. Any suggestions on where to post my RAM to sell and get the best price? G.SKILL Ripjaws V Series 32GB (2 x 16GB) 288-Pin DDR4 SDRAM DDR4 3600 F4-3600C19D-32GVRB Although your memory is not on the QVL list it doesn't mean it will not work. Your Motherboard has all bases covered for MANAGING DDR4 memory of any type. You may need to do the following with only 1 memory module installed. Your memory does support A-Xamp over clocking. Have you tried in the bios turning that feature off. Others have experienced problems with instability using A-XAMP. Also if game boast is turned on, then Unselect it. LM it's kinda obvious by now it doesn't work...The reason to suggest the game boast and xamp setting is if these are set, changing the memory won't fix the problem until these setting are unticked. So with a (very small) modicum of hope, I went to execute your suggestion about turning off the Game Boost and the A-XMP in the BIOS only to discover they are already ticked off. I went back and looked at the photo of the BIOS I posted earlier. Guess what? They're OFF in that photo too. An exercise in futility and false hope. Oh well. I guess I'm screwed with respect to having to buy new RAM. Out of curiosity, what could be faulty with the PSU as you suggested earlier if I am able to power up my test setup? |
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Solve : Why would my desktop suddenly stop recognizing my second monitor?? |
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Answer» Why would my desktop SUDDENLY stop RECOGNIZING my second monitor and how do I fix it? |
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