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51.

What are the obligations of an office manager towards his office?

Answer»

Following are the obligations of an office manager towards his office: 

  • To complete the work within the prescribed period. 
  • To take care of the quality of work. 
  • To complete the work at a minimum cost and time. 
  • To properly maintain the various equipment. 
  • To properly maintain the records.
52.

What are the obligations of an office manager towards his subordinates?

Answer»

An office manager is an important person of the office, therefore it becomes his moral duty to take care of his subordinates, by motivating, guiding them, solving their problems, representing them in various spheres, providing better working conditions, etc.

53.

The first step in effective office management is – (a) Control (b) Selecting the option (c) Determining the objectives (d) Feedback and inquiry

Answer»

(c) Determining the objectives

54.

Mention two steps in effective office management.

Answer»
  • To determine the objectives. 
  • Analysis of various formats and procedures suitable for the office.
55.

What are the benefits of record maintenance?

Answer»

Following are the benefits of records maintenance: 

  • Identification and use of records at a low cost in less time.
  • Records can be used as a quick reference. 
  • They are used as a receipt of desired information for efficient control. 
  • Fulfilling business objectives from the maintained records. 
  • They can be used as evidence in legal and other matters.
  • They are used for inquiry and feedback.
56.

What tasks does an office manager perform? What qualities should an office manager possess in order to execute these tasks?

Answer»

Functions of Office Manager: 

The office manager is a very important part of the business. An office manager serves as a link between the top management and lower-level employees.

Functions and Duties of Office Manager: 

1. To establish a sense of discipline in the institute. 

2. To complete the work within the given time and at minimum cost. 

3. To keep proper maintenance of various equipment. 

4. To develop a sense of engagement and a better environment through proper consultation, discussion, etc. with co-workers. 

5. To motivate the subordinates. 

6. To provide better working conditions to the subordinates.

Qualities of an Office Manager: 

1. Professional Knowledge and Decision Making Ability – 

Office manager should be an effective decision-maker. An office manager should have appropriate professional knowledge and skills. 

2. Quality of Leadership – 

An office manager is the head of the office. Therefore, he should have basic qualities of leadership. The first component of leadership is to influence people and make them work as per the desired goals. 

3. Impartiality –

An office manager should be neutral and impartial so that his just and authentic behaviour can create a positive impact on office decisions, and the employees may continue to be loyal to him. 

4. Technical Knowledge –

To find a solution for daily and incidental problems, an office manager must be clever enough and have appropriate technical knowledge. 

5. Foresight – 

He should be visionary in-office procedures, employee management, communication, etc. He should have the ability to face emergent situations and events and to make prudent decisions so as to face various challenges and take full benefit of the opportunities. 

6. Outgoing Personality –

Outgoing personality is a man’s biggest capital. An office manager must have decency, humility, integrity, transparency, which makes a person secure. This gives prestige and respect to office manager in the office.

7. Experience – 

Other than having proper managerial skills and technical knowledge, an office manager should also have experience in his field. This experience can work as a boon for the company. With proper experience, a business can reach its top.

8. Risk Capacity –

Entrepreneurship implies some boldness. An office manager should be ready to go further and coordinate with new circumstances. A good office manager infuses innovation and enthusiasm in his office

57.

What are the obligations of an office manager towards top management?

Answer»

To implement the top management’s policies, make efforts to fulfil the business goals of the institution, establishment of discipline in the institute, to bring the organisation’s work environment at the level desired by the top management.

58.

Maintenance of records related to the sale, purchase, employees, finance, production, etc. is – (a) Record Maintenance (b) Production Management (c) Finance Management (d) Purchase Management

Answer»

(a) Record Maintenance

59.

What is office Management?

Answer»

Using basic principles and practical dimensions of management in office administration is office management.

60.

What are the benefits of the postal system?

Answer»

The postal system is the medium through which successful business institutions. official agencies, their divisions and departments coordinate with each other by mutual consent and establish contact. The business objectives are achieved through the postal system, and it also helps in the development of a business.

61.

Who serves as a link between the top management and lower-level employees? (a) Office Manager (b) Production Manager (c) Finance Manager (d) None of them

Answer»

(a) Office Manager

62.

What is the chief organizer of office known as?

Answer»

Officer Manager.

63.

What is the significance of reception area system?

Answer»

Through the reception area, an outside person gets information about the desired office activity of a person, place, etc. The work of the receptionist is to serve or solve the problem of any incoming person. The reception area has facilities like ventilation, sitting space and other facilities so that every visitor experiences a pleasant atmosphere. In this way, the reception area makes a significant contribution to creating a positive image in the mind of a consumer or any other interested party visiting the office.

64.

What should be the traits of an office manager? (a) Leadership Quality (b) Impartiality (c) Good Character (d) All of the above

Answer»

(d) All of the above

65.

The function of an office manager is – (a) To take care of the equipment (b) To achieve the business objectives (c) To support and motivate the subordinates (d) All of the above

Answer»

(d) All of the above

66.

State two foremost functions of an office manager.

Answer»
  • To implement the top management’s policies. 
  • To motivate the subordinate employees.
67.

What are the departments related to mail/correspondence in an office known as?

Answer»
  • Letter Department. 
  • Record Department.
68.

State two traits of a successful office manager.

Answer»
  • He should have complete knowledge of the entire field. 
  • He should have proper technical knowledge.
69.

Which mails are kept in sent folder register?

Answer»

Outgoing mails are kept in sent folder register.

70.

What is the use of a mail – receiving register?

Answer»

In the mail – receiving register, the record of incoming mails is maintained in which date, details of mail and record of incoming – outgoing mail is done.

71.

Why do outgoing mails need to be registered in the mail register?

Answer»

For future use outgoing mails need to be registered in the mail register.

72.

What should be kept in mind while deciding the place for an office? (a) Protection of Consumers (b) Enough space (c) Protection and Ventilation (d) All of the above

Answer»

(d) All of the above