Explore topic-wise InterviewSolutions in .

This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.

1.

_______ is an arrangement to carry out business programmes.(A) Rules(B) Policy(C) Procedure(D) Strategy

Answer»

Correct option is (C) Procedure

2.

State a benefit of Planning.

Answer»

Planning provides direction is a benefit of planning

3.

Which of the following is not required for framing plans(A) Time(B) Money(C) Employees(D) Energy

Answer»

Correct option is (C) Employees

4.

What is the benefit of follow up of plans ?

Answer» Getting follow-up care also helps check for health problems that may occur months or years after treatment ends, including other types of cancer. A follow-up care plan may also include information to help meet the emotional, social, legal, and financial needs of the patient.
5.

Give two examples of standing plans

Answer» Examples of standing plans include policies for employee interaction, emergency operations procedures in the event of a companywide disaster, instructions for reporting internal issues in the company and regulations regarding what is allowable and what is prohibited in the business
6.

What do you mean by Standing and Single-use Plans?

Answer»

i. Standing Plans: It refers to those plans which are formulated once and they are repeatedly used.

ii. Single-use Plan: It refers to those plans which are formulated to solve some special problems and these plans end the moment the problem is solved.

7.

Give two examples of single-use plans

Answer» single-use plans cannot be used repeatedly since they become useless after they have achieved their objective. Some examples are budgets, programmes, project reports, etc.
8.

Give the meaning of method as a type of plan

Answer» Method provides the prescribed ways in which work is to be performed considering the objective
9.

What are single use plans?

Answer» Single use plans are the plans, which are formulated to achieve a specific target
10.

What are the main requirements of sound objectives?

Answer» Objectives must be clear, specific, time bound, flexible and acceptable to people.
11.

How does planning provide direction?

Answer»

Planning provides direction for action by deciding in advance what has to be done, how to do, when to do and who will do. When we try to seek answers to the above questions, which are well planned then directions are automatically highlighted.

12.

How does planning provide direction?

Answer»

Planning provides direction for action by deciding in advance what has to be done, how to do, when to do and who will do. When we try to seek answers to the above questions, which are well planned, then directions are automatically highlighted.

13.

Give two essentials of procedure

Answer» Two essentials of procedure are
(i) It should be standardised, so that responsibility can be easily fixed.
(ii) It should be well balanced, reasonably stable, yet flexible enough for adaptation to changing needs and environment
14.

Which of the following is not a type of budget prepared by business unit?(A) Sales budget(B) Capital expenditure budget(C) Production cost budget(D) None of these

Answer»

Correct option is (D) None of these

15.

Do you think planning can work in a changing environment?

Answer»

Planning may not work in a changing environment. The environment consists of a number of dimensions, economic, political, social, legal and technological dimensions. The organisation has to constantly adapt itself to changes. It becomes difficult to accurately assess future trends in the environment. Planning cannot foresee everything and thus, there may be obstacles to effective planning.

16.

Do you think planning can work in a changing environment?

Answer»

Planning may not work in a changing environment. The environment consists of a number of dimensions, economic, political, social, legal and technological dimensions. The organisation has to constantly adapt itself to changes. It becomes difficult to accurately assess future trends in the environment. Planning cannot foresee everything and thus, there may be obstacles to effective planning.

17.

State two examples of limitations of planning, which are beyond the control of an organisation

Answer» (i) Planning Leads to Rigidity: In an organisation a well defined plan is drawn up with specific goals to be achieved, with in a specific time frame. These plans then decide how the work will progress in the future and managers may not be in a position to change it. This creates a problem as flexibility is very important. Always adhering to the plan may not give us the desired results always.
(ii) Planning May not Work in a Dynamic Environment: The business environment is dynamic, nothing is constant. The business environment is a totality of external forces, where in some changes or the other keep on taking place. Plans decide in advance what has to be done in future. Planning cannot foresee everything and thus there may be obstacles to effective planning
18.

What is method / procedure?

Answer»

Method is an arrangement for carrying out business programmes. Strategy depicts the arrangement of facing competition, policy gives information to fulfill the objectives while method refers to best way of accomplishment of pre-determined objectives.

19.

Explain policy and and procedure as type of plan

Answer» Policy:Policies are generic statements, which are basically a guide to channelize energies towards a particular strategy. It is an organization’s general way of understanding, interpreting and implementing strategies. Like for example, most companies have a return policy or recruitment policy or pricing policy etc..
Policies are made across all levels of management, from major policies at the top-most level to minor policies. The managers need to form policies to help the employees navigate a situation with predetermined decisions. They also help employees to make decisions in unexpected situations..
Procedure:Procedures are the next types of plan. They are a stepwise guide for the routine to carry out the activities. These stepwise sequences are to be followed by all the employees so the activities can be fulfilled in an organized manner.
The procedures are described in a chronological order. So when the employees follow the instructions in the order and completely, the success of the activity is pretty much guaranteed.
20.

Explain “Policy” and “Procedure” as types of plans.

Answer»

i. Policies: Policies are those general statements which are decided for the guidance of the employees while taking decision. Their purpose is to lay down a limit within which a particular work can be done or a decision taken. Objectives decide what is to be achieved and the policies tell us how it can be achieved. Sometimes we hear the following in connection with policies: Personnel Policy: Under this policy it can be decided that the basis for the promotion of employees will be their age. Once this is decided, no departmental manager will need the permission of the General Manager regarding the promotion of the employees.

ii. Procedures: Procedures are those plans which determine the sequence of any work performance. For example, the recovery of money from the debtors can be done in the following order:

a. Writing letters

b. Contacting on telephone

c. Meeting personally

d. Taking legal action.

This is the procedure of collecting money from all the debtors.

21.

Differentiate between budget and forecast.

Answer»

Difference between budget and forecast.

Basis for comparisonBudgetForecast
MeaningA budget is a financial plan expressed in quantitative terms, prepared by the management in advance for a pre defined period.It is the estimation of future trends and outcomes, based on the past and present data.
What it contains?It is the financial expression of a business plan or target.It is the prediction of upcoming events or trends in business, on the basis of present business conditions.
TargetsBudget sets targetsForecast does not set any target
What it estimates?What business wants to achieveWhat business will achieve
22.

Do you think planning can work in changing environment?

Answer» No, planning may not work right in a changing environment. Business environment is dynamic in nature and changes continuously. For example, political conditions, social conditions, consumer tastes and preferences, government rules and regulations change continuously. Planning cannot foresee such changes and may prove futile. That is, due to uncertainty of future, planning may remain ineffective. For example, suppose a garment manufacturing company plans to increase the production of silk shirts. But over a period of time, the market demand shifts towards cotton shirts. Thus, in this case the previous plans of the company fail and it must modify its plans to cater to the change in demand. Similarly, if the government announces a reduction in the interest rates for consumer durables, the demand for such products increases. The plans of an organisation may not foresee such changes and may prove ineffective. The production and sales plan of the organisation must change as per the changing market demand. Likewise, with an entry of a competitor in the market a company needs to alter the previous plans so as to face the competition in a better manner.
23.

Give one difference between Policy and Procedure.

Answer»

Policies are guide to thinking while procedures are guide to action.

24.

What are the steps taken by management in the planning process?

Answer»

 Steps taken by management in the planning process are.

I. Setting up organizational objectives: 

(a) The first step in the planning process is the setting up of objectives as a whole as well as for each department thereof. 

(b) If the end result is clear, it becomes easier to work towards the goal. 

II. Developing planning premises: 

(a) Planning is concerned with the future which is uncertain. The manager is required to make certain assumptions about the future which is known as premises. 

(b) Planning premises refers to certain assumptions about estimates and projections of the future behavior of variables which are likely to affect the activities of the organization. They are in nature of informed guesses of managers with respect to specific future trends. 

III. Identifying alternative courses of action : 

(a) Once objectives are set, assumptions are made .Then the next step would be to act upon them. 

(b) There may be many ways to act and achieve objectives. All the alternatives courses of action should be identified. 

IV. Evaluating alternative courses : 

(a) Planning requires that each alternative course of action should be evaluated taking into facts about positive and negative aspects. 

(b) All alternative should be compared and evaluated with references to cost, speed, risk, profit and enterprise’s long-term objectives. 

V. Selecting an alternative: 

(a) This is real point of decision-making .The best plan has to be adopted and implemented. 

(b) The ideal plan, of course, would be the most feasible, profitable and with least negative consequences. 

VI. Implementing the plan:

(a) This step is concerned with putting the plan into action i.e., doing what is required. 

(b) For example, if there is a plan to increase production then more labour, more machinery will be required. This step would also involve organizing for labour and purchase of machinery. 

VII. Follow-up action: 

(a) After implementation of the plan, the next step is to review the existing plans periodically to ensure their relevance and effectiveness. 

(b) Once a plan is put into action as per schedule, its monitoring is equally important. In course of implementation, many adjustments may be required to achieve the given objectives.

25.

State any three features of planning.

Answer» The features of planning are as follows:
(i) Planning is goal-oriented :Planning seeks to achieve certain objectives and all plans are linked with the goals of the organisation. Planning identifies the action that would lead to the desired results quickly and economically.
(ii) Planning is a primary function: Planning serves as the basis for all other functions of management. It precedes organising, staffing directing and controlling. All these functions are performed within the framework of plans
(iii) Planning is pervasive: Planning is required at all levels of management as well as in all departments of the organisation. It is not only for top management, but it differs at different levels and among different departments
(iv) Planning involves decision-making: The need of planning arises because of the availability of various alternatives to achieve specified objectives. It considers or evaluates the various alternatives to find out the best choice which serves the purpose. Thus, planning involves decision-making
(v) Planning is a mental exercise: Planning requires application of mind involving foresight, intelligent imagination and sound judgement. It is basically an intellectual activity of thinking rather than doing
26.

In a business organization, the manager is busy in making plans for the coming year. The company has launched so many new products in the market. The main question before the company is how to advertise the new products. In the answer to this question, the planners collected several suggestions; namely, the job of advertisement should be done by the company itself; for advertisement the help of outsourcing of services should be taken; some of the work of advertisement should be done by the company itself and for some of it the outsourcing should be depended on. Still, other answers to this question are being looked for. Which particular stage of the ‘Planning Process’ in the above event is being completed by the managers? (a) Setting objectives (b) Developing premises (c) Identifying alternative courses of action (d) Evaluating alternative courses

Answer»

Correct option is (c) Identifying alternative courses of action

27.

Distinguish between policy and procedure.

Answer»
BASIS FOR COMPARISON POLICIESPROCEDURES
Meaning A precise statement which contains the set of principles acting as guidelines for achieving the goals of an organization is known as Policy. The Procedure is a systematic sequence for an activity or task which is predefined by an organization.
Nature Policies are flexible in nature, i.e. they allow exceptional situations. Procedures are rigid in nature.
Reflects The mission of the organization. Practical applicability of the policies.
28.

A firm wants to increase its sales by 25% for the coming year. Which type of plan of involved in it?

Answer» Correct Answer - Objective
29.

An electronic company is facing a problem of decling market share due to increased competition from other new and existing players in the market. Its competitors are introducing lower price models for mass consumers. Who are price sensitive? For quality conscious consumers company is introducing new model with added features and new technological advancements. (i) Prepare a model business plan for this company. Specify which type of plan you are preparing. (ii) Identify the limitations of such plans. (iii) How will you remove these limitations?

Answer» Limitations of the above strategy are
(i) Shortage of funds
(ii) Shortage of technical professionals
(iii) Top level may not be competent enough to develop a suitable strategy
(iv) The company may not be successful in assessing the future plans of the competitors as compared to its own strategy.
30.

What are the steps taken by management in the planning process?

Answer» Planning Process
The steps in the planning process are:
1.Develop objectives.
2.Develop tasks to meet those objectives.
3.Determine resources needed to implement tasks.
4.Create a timeline.
5.Determine tracking and assessment method.
6.Finalize plan.
7.Distribute to all involved in the process.
31.

Planning is not a guarantee of success of a business. Comment.

Answer»

It is right to say that planning is not a guarantee of success of business. Since it based on assumptions regarding future and assumptions cannot be hundred percent accurate.

32.

How does planning 'Not works in a dynamic environment' and 'Does not guarantee success'? Explain.

Answer»

(i)'Planning may not work in a dynamic environment': The business environment is dynamic, nothing is constant. The environment consists of a number of dimensions, economic, political, physical, legal and social dimensions. The organisation has to constantly adapt itself to changes. It becomes difficult to accurately assess future trends in the environment if economic policies are modified or political conditions in the country are not stable or there is a natural calamity.

(ii) 'Planning does not guarantee success': The success of an enterprise is possible only when plans are properly drawn up and implemented. Any plan needs to be translated into action or it becomes meaningless. Managers have a tendency to rely on previously tried and tested successful plans. It is not always true that just because a plan has worked before it will work again.

33.

‘Is planning a full proof key to success.’? Why?

Answer»

Planning is not a full proof key to success because plannihg is based on assumptions and forecasting which is made’ for future. Future is not certain and thus, assumptions are not fully correct.

34.

A firm wants to increase its sales by 25% in the coming year Suggest two steps which should be examined critically by a manager.

Answer» Two steps which should be examined critically by a manager are
(i) Planning is concerned with future, which is uncertain. Thus, it is required that manager should make assumptions for the future
(ii) Manager should think twice before selecting an alternative, as it is the real point of decision making
35.

Enumerate the steps involved in the process of planning

Answer» Planning Process :
The steps in the planning process are:1.Develop objectives.
2.Develop tasks to meet those objectives.
3.Determine resources needed to implement tasks.
4.Create a timeline.
5.Determine tracking and assessment method.
6.Finalize plan.
7.Distribute to all involved in the proces
36.

If planning involves working out details for the future, why does it not ensure success?

Answer» The success of an enterprise is possible only when the plans are properly made and then implemented In order to achieve goals, plans need to be translated into action otherwise they become meaningless. Managers usually rely on previously tried and tested successful plans and like to use them in every similar condition/situation because of the view that the plan has worked before too. But, business environment is dynamic and rigid plan is not a guarantee of success
37.

Explain the steps involved in the process of planning.

Answer»

Following are the steps included in planning:

i. Setting Objectives: In the planning process, objectives are determined and defined first of all.

ii. Developing Premises: At this stage planning premises are developed. They affect the possible results of various alternates.

iii. Identifying Alternative courses of Action: On the basis of the objectives of the organisation and limitations of planning, alternative courses of doing a particular work can be discovered.

iv. Evaluating Alternative Courses: At this stage, it is seen as to what extent a particular alternative course can help in the attainment of objectives of the organisation.

v. Selecting of Alternative: After careful analysis, the best alternative is selected.

vi. Implementing the Plan: The next step is to implement the chief and the subsidiary plans.

vii. Follow up Action: In the end, there is a constant review of plans so as to ensure success in the uncertain future.

38.

Bring out the steps involved in planning while establishing a new business unit.

Answer»

The following are the steps involved in planning while establishing a new business unit: 

  • Setting objectives 
  • Developing premises 
  • Identification of alternative course of action 
  • Evaluating alternative courses 
  • Selecting an alternative 
  • Implementing the plan 
  • Follow up action
39.

Explain the steps involved in the planning process

Answer» Planning Process
The steps in the planning process are:
1.Develop objectives.
2.Develop tasks to meet those objectives.
3.Determine resources needed to implement tasks.
4.Create a timeline.
5.Determine tracking and assessment method.
6.Finalize plan.
7.Distribute to all involved in the process.
40.

Planning is not a guarantee of success. Comment

Answer» The success of an enterprise is possible only when the plans are properly made and then implemented In order to achieve goals, plans need to be translated into action otherwise they become meaningless. Managers usually rely on previously tried and tested successful plans and like to use them in every similar condition/situation because of the view that the plan has worked before too. But, business environment is dynamic and rigid plan is not a guarantee of success
41.

She used her foresight and logical and systematic thinking based on analysis of all facts and examined and evaluated all the alternatives. which feature of planning is depicted here?1.Planning focuses on achieving objectives2 planning is a primary function of management3.planning is mental exercise4 planning involves decision-making

Answer»

Correct option is 3.planning is mental exercise

42.

One of the functions of management is closely connected with creativity and innovation. Identify the management function.

Answer» Planning is the function of management which is closely related with creativity and innovation.
43.

One of the functions of management is closely connected with creativity and innovation. Identify the management function.

Answer»

Planning is the management function.

44.

How does planning lead to rigidity and reduce creativity? Explain.

Answer» The three demerits of planning are:
(i) Planning leads to rigidity A specific plan made in an organisation clearly indicates the objectives to be achieved and the ways of doing work. Since, a manager may not be able to change these plans, it leads to rigidity
(ii) Planning may not work in a dynamic environment Business environment consists of social, economic, legal and other factors that keep on changing
The organisation has to adapt itself to such changes But, planning cannot assess future trends exactly and thus fails in a dynamic environment.
(iii)Planning reduces creativity It is an activity, which is done by the top management and the rest of the members just implement these plans They are neither allowed to deviate from plans nor are permitted to act on their own Due to this, much of the initiative or creativity inherent in managers or other members gets lost or reduced
45.

Planning cannot foresee everything, and thus, there may be obstacles to effective planning. Identify the related limitation of planning. (a) Planning leads to rigidity. (b) Planning may not work in a dynamic environment.(c) Planning does not guarantee success. (d) Planning reduces creativity.

Answer»

Correct option is (b) Planning may not work in a dynamic environment.

46.

Identify and state the steps involved in planning process from the following : `(i)` If the end result it clear it becomes easier to work towards the goal. `(ii)` Alternatives are weighed in the light of their feasibility and consequences. `(iii)` This is the real point of decision making. The best paln has to be adopted and implemented. `(iv)` This is the step where other managerial functions also come into the picutre. This step would also involve organising for labour and purchase of machinery. `(v)` Base material upon which plans are to be drawn in the form of forecasts, i.e.a technique of gathering information about the demand for a particular product, policy change, interest rates, prices of capital goods tax rates etc.

Answer» `(i)` `ul("Setting Objectives")`
Objectives or goals specify what the organisation wants to achieve.
`(ii)` `ul("Evaluating alternative courses")`
The positive and negative aspects of each proposal need to be evaluated in the light of the objective to be achieved.
`(iii)` `ul("Selecting an alternative")`
The ideal plan would be the most feasible, profitable and with least negative consequences. Sometimes, a combination of plans may be selected instead of one best course.
`(iv)` `ul("Implementing the plan")`
The step is concerned with putting the plan into action, i.e., doing what is required.
`(v)` `ul("Developing premises")`
Planning is concerned with the future which is uncertain. Therefore, the manager is required to make certain assumptions about the future. These assumptions are called premises.
47.

Why are rules considered to be plans?

Answer» Rules are considered as the simplest type of plans because there is no change, compromise or flexibility in following them. There is no discretion allowed in rules. They must be followed strictly and one cannot make any changes in them
48.

Planning requires logical and systematic thinking rather than guess work or wishful thinking. Identify the related feature of planning. (i) Planning is futuristic (ii) Planning is a mental exercise. (iii) Planning establishes standards for controlling. (iv) Planning focuses on achieving objectives.

Answer»

Correct option is (ii) Planning is a mental exercise.

49.

"Planning is a thinking process, the organised foresight, the vision based on facts and experience, is, required for intelligent action This definition of planning is given byA. Henry FayolB. Alfred and BeattyC. HurleyD. FW Taylor

Answer» Correct Answer - B
According to Alford and Beatt, “Planning is the thinking process, the organized foresight, the vision based on fact and experience that is required for intelligent action.
50.

Planning requires logical and systematic thinking rather than guess work or wishful thinking. Identify the related feature of planning.(a) Planning is futuristic.(b) Planning is a mental exercise.(c) Planning establishes standards for controlling.(d) Planning focuses on achieving objectives.

Answer»

Correct option is (b) Planning is a mental exercise.