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InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Mr. Rajiv the senior manager of Unique enterprise considered himself very wise and used to take all the dicsions himself without consulting the employees, he never used to help any one nor he used to take halp of anyone. The employees of unique enterprise were not working efficiently and companys profit margin started declining to tackle the problem, the company appointed a new manager from IIM Banglore. The new manager after joining made a policy that all the decisions will be taken after consulting employees in the meeting. All employees just give some suggestions and best suggestions will be rewarded with financial and nonfinancial incentives. This policy had a very positive effects on company. State and explain the principle of Henry Fayol used by new manager. |
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Answer» 1. Principle of initiative 2. "Cooperation not individualism." |
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| 2. |
A manager should have the right to punish a subordinate for wifully not obeying a legitimate order but only after sufficient opporttunity has been given to his/her case. Identify the priciple or management highlighted here. |
| Answer» Autoority and Responsibility. | |
| 3. |
A manager should have the right to punish a subordinate for wilfully not obeying a legitimate order but only after sufficient opportunity has been given to a subordinate for presenting her/his case.Identify the principle of management highlighted above.(a) Authority and Responsibility (b) Discipline (c) Equity (d) Stability of Personnel |
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Answer» Correct option is (a) Authority and Responsibility |
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| 4. |
Beena, a student of management, like to relate what she learnt in class to real life situations. She observed many situations shile vatching educational programmes on television that remind her of concepts of Scientific Management. In one such programme, factories munufacturing parts for products like autombiles computers and mobile phones were being telecast. Name the technique of Scientific management that should be adhered to, while manufacturing parts for such products. |
| Answer» Standardisation and Simplification of work. | |
| 5. |
Which technique of Taylors technique of functional foremanship is based |
| Answer» Differential price rate system, | |
| 6. |
Why does the principle of unity of command not hold good in an organistion using technique of functional foremanship ? |
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Answer» Principle of unity of command insists on orders from one and only one boss The principle of functional ship insists on order and instructions from minimum eight bosses. So, if an organisation has appointed eight functional experts four each in planning and operational department, then it not possible to allow only one boss to give orders So at a time organisation can apply only one of these principles as both are contradictory or in contrast to each other. |
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| 7. |
Henry Fayol was aA. Social ScientistB. Mining engineerC. AccountantD. Production engineer |
| Answer» Correct Answer - b.) Mining engineer | |
| 8. |
An organisation is following the principle of scalar chain and principle of equality. What are the prsitive effects of these principles? |
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Answer» (i) Smooth flow of communication (ii) Boosts up the morale of employees. |
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| 9. |
Which principle of Fayol connot be applied when organisation is following technique of tuntional loremanship? |
| Answer» Correct Answer - Unity of command. | |
| 10. |
Which technique of Talyor inssts in paying higher waes to efficient employees? |
| Answer» Differential piece rate system. | |
| 11. |
How do the techniques of time study and motion study help in improving the efficiency level ? |
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Answer» The techniques of time and motion study help in improving efficiency by: (i) Setting-up standard item required to perform a job. (ii) Setting up daily, weekly targets on the basis of standard tie calculated scientifically. (iii) By cutting down the wasteful and unproductive movements. (iv) Saving the energy of employees spent on unproductive movements. |
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| 12. |
Which principle of management suggests that employees should not leave the organisation frequently? Give two adverse effects of this principle is violated. |
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Answer» The Principle of "Stability of Tenure The two adverse effects of violation of this principle are: (i)m Wastage of resources (ii) demotivation and frustration of employees. |
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| 13. |
The top leavel managcment of ABC organisc regular training session of their employes and even during selectio process, they make sure only capable and competent persons join their organisation. State the scientific principle followed by ABC Ltd. |
| Answer» Principle of Development of each and every person to their greatest efficiency and prosperity. | |
| 14. |
In a school principal makes sure that every instructin, order or information given by him must be passed to ovice-principal then Head to the department and then to teachers and students must be respective teachers only. He never allows teahers to directily communicate with him. (i) State the Principle of Henry Fayol followed by the school principal. (ii) In case of emergency which cancept of Scalar Chain can be used by teacher to pass unrgent massage directly to principal. |
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Answer» (i) Scalar Chain. (ii) Gang-plank. |
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| 15. |
name the divice which permits direct communication between employees working at same level. |
| Answer» Correct Answer - Gang plank. | |
| 16. |
Name the technique of Tayloe which is the strongest motivator for workers to reach standard performance. |
| Answer» The technique of "differential piece rate system, | |
| 17. |
ABC Limited permits their sales to give discount upto `10%` as per their discretion and cerdit to their regular customer. If the sales men wants to give more than `10%` discount for special order thaen they have tot take permission from top level. This is related to which principle of managcmcnt |
| Answer» Principle of centralisation ard deccentralisation. | |
| 18. |
ABC Ltd., a tyre manufaturing concern has been established for more than ten years. Having made good profits in the past, company wanted to expand further and hence did not declare bonus for the previous year. The workers got agitated and trade union decleared strike and demanded bonus and other facilities.The management decided not to give into their demands. Which principle of scientific management is overlooked in the given case? |
| Answer» harmony, not Discord | |
| 19. |
Suraj as enganed in the business of carpet marking handmade carpet as well as machine made carpet. There log of overlapping of actvi tive, so the production manager advised there should be two separate division for bath of them where in each dividion should have its own inchange, plans and excution. |
| Answer» Correct Answer - Inity of Direction | |
| 20. |
Purchase manager of ABC Ltd. Gave order to supply raw material `@ Rs. 1000` per quintal of his relative whereas same quality raw material is available `@Rs. 900` per quintal by another supplier.This is violation of which principle of management? Explain that principle. |
| Answer» It is violation of Principle of "subordination of individual interest to general interest "For explanation refer to page no. 66. | |
| 21. |
The salesman of ABC Ltd. Could not achiece his sales target of 1000 units on enquiry it was found that he was root allowed to take decision releated to give discount or credit to any of his coutomer. State the Principle of Management violated in this case. |
| Answer» Principle of autority and responsibility. | |
| 22. |
Prodiction manager of Beta ltd. Took special care of the interest and ability of his subordinates while distributing work among them, He was of the firm opnion tht a worker should be given one work again and again so that the workers were not doing their job quickly. On enquiry, he learnt that the workers worked non-stop which main cause of their slow speed. He immediately issued an order that during their working hours, the workers will have an interval to take rest. (a) State the principle of managerment followd here? Explain. (b) Whihc lechnique of scientific management is indicated in above para? |
| Answer» `(a) "Principle of Division of work."" "(b)"Fatigur study"` | |
| 23. |
How do principles of management help managers in meeting the requirements of the changing environment? State. |
| Answer» Principles of management help the managers in meeting changing environment requirements because they can be modified according to the changes taking place in the environment, e.g. the principle of division of work has now been extended to the entire business | |
| 24. |
Voltech Ltd. Is engaged in producing electricity from demesitic grabage. There is almost equal division of work and responsibility between workers and management. The management even takes workers into confidence before taking important dicisions. All the workeers are satisfied as the behaviour of management is good. State the principles of management discribed in above para. |
| Answer» "Authority & Responsibility" and "Initiative" | |
| 25. |
How are principles of management formed?A. In a laboratoryB. By experience of a managerC. By experience of customersD. Adaptation to changing technology |
| Answer» Correct Answer - d.) Adaptation to changing technology | |
| 26. |
Explain any four points that highlight the importance of principles of management. |
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Answer» Importance of Management(Any four): (a) Helps in achieving group goals. (b) Increases efficiency. (c) Creates a dynamic organisation. (d) Helps in achieving personal objectives. (e) Helps in the development of society. |
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| 27. |
Principles of management are notA. UniversalB. FlexibleC. AbsoluteD. Behavioural |
| Answer» Correct Answer - c.) Absolute | |
| 28. |
In one of th principles of scienific management, Tylor emphasises tht there should be equal division of work and responsibility between workers and management and management should work almost side by side with workers helping them. Identify the principle. |
| Answer» "Copoperation not individualism" asmanagement fail to fulfill their commitment. | |
| 29. |
Give any one point of difference between management pricciples and scientiic principles. |
| Answer» The management principles are flexible but scientific principles are rigid | |
| 30. |
Define scientific management. State any three of its principles. |
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Answer» In the words of Taylor, ‘Scientific management means knowing exactly what you want men to do and seeing that they do it in the best and the cheapest way’.It emphasises replacement of ‘rule of thumb’ i.e. personal judgement, by scientific selected methods and tools. Three principles of scientific management are: (i) Science, not rule of thumb. (ii) Harmony, not discord. (iii) Cooperation, not individualism. |
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| 31. |
In one of the principles of scientific management, Taylor emphasises that there should be equal division of work and responsbility between workers and management and management should work almost side with workers helping them: (i) Identify the principle. (ii) State any other two scientific principles. |
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Answer» (i) The priniple referred in above para is "Cooperation not individualism" (ii) Other scientific principles are: `(i)"Science not rule of thumb,"" "(ii)"harmony not discord.,"` |
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| 32. |
What did Taylor want to communicate troudh mental revolutino? |
| Answer» Taylor emphasized that there should be complete transformation the thinking / attitude of management and worker towards each other Managers should share surplus with workers and the workers should work with full devotion. | |
| 33. |
Explain the following Principle of Management by Fayol with examples: (a) Unity of direction (b) Equity (c ) Esprit de corps (d) Order (e) Centralisation and decentralisation (f) Initiative. |
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Answer» a.) Unity of direction : - Once unity of command is achieved and you have a complete hierarchy, where everyone knows who they are reporting to, and they are ready to do the leaders bidding, then it is time to implement unity of direction. It is like the famous saying “United we stand, divided we fall”. The company, from the CEO level to the executive level should be moving towards one direction. If growth is the direction you are moving to, then a single executive to the CEO of the company should be performing in a manner which brings growth for the company. And this executive should be trained and managed accordingly by his managers. This is one of the 14 principles of management applicable to all firms, irrespective of their size. Unity of direction is important to give one vision to all the employees of your companyUnited we stand, divided we fall b.) Equity Everyone should be treated equally and no preference should be given in an organization. Many a times, the most common complaint of employees is that a different employee was preferred over them for promotion or better remuneration. However, a fair organization is the one which maintains equity amongst everyone. For this, having the right culture in the organization is absolutely important. If the company is ethical, equity will automatically be maintained. c.) Esprit de corps Esprit de corp is defined as a feeling of pride and mutual loyalty shared by the members of a group. And that’s exactly what you have to target for if you want to achieve success while applying the 14 principles of management. Esprit de corps is the ultimate union of the management and employees within an organization, which leads to an organization which is proud of what it does, and which has garnered a lot of loyalty from its employees and customers. There are very few companies who have been able to manage that (Intel, apple, Amazon and few others). Esprit de corps in an organization gives true competitive advantage to the organization because it means that the employees are enthusiastic, motivated and will do anything for the company or the management. d) Order This order does not mean that someone sitting on top is ordering the people. It is the order of “Order vs chaos”. Simply said, if an organization does not work in an orderly manner, there will be chaos. So to work in an orderly manner, employees need the right equipment and the right procedure to ensure order is maintained at all times. Hence, most large companies have specific ways that they calculate the attendance of their labour. Specific time is given when the labour can go to lunch as per their work stations. Maintenance officers are placed for any problems in the equipment. Overall, everything works in a well oiled, smooth and orderly manner. The maintenance of order is an important principle in Henri fayol’s 14 principles of management. What measures have you taken to ensure that your employees are working in an orderly manner?Bringing order to chaos ensures clear thinking of mind and more productivity. e.) Centralization and Decentralization Centralization is the amount of control that is lying with people in an organization. If there are select group of people who have control (for example – in large corporates), then this is known as centralization. On the other hand, if there are a higher percentage of people in the organization having control (for example – in small businesses), then this is known as decentralization. Organizations have to balance centralization and decentralization both. Most top companies have strategic business units which are also a form of decentralization. These SBU’s are given their own decision making power. Similarly, most small businesses will share authority in a decentralized manner to get the work done faster. However, it completely depends on the business and the sector in question on whether to use centralization or not. Is your organization centralized or decentralized?Which of the centralization tactics will help you? f.) Initiative It sounds too good when we think that a company has innovated and brought a new product to the market. But many a times, we question, why companies are not regularly innovating. If you look at it, the most innovative companies are the ones which encourage young and old talent to bring out their own ideas. They also show interest and involvement to encourage such professionals. Google, Apple and Facebook are some of the companies who have implemented this principle amongst the 14 principles of management soundly. At google, developers and engineers are given their own sweet time to work out innovative ways that can be developed as products for google itself. Same goes for Facebook and apple as well. As the employees are encouraged to take initiative, the innovation level of these companies is high. Are you listening to feedback from your employees with regards to product / company’s improvement?Are you taking initiative to change things as they are and to make them even better? |
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| 34. |
In one of his principles, Taylor suggested that job performance should be based on scientific equiry and not on will/wish or pesonal intuition of manager? (i) Name that principle. (ii) What values can be followed by using this prinicple? |
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Answer» (i) Principle of "Science not rule of thumb." (ii) If manager is using this technique he can follow the value of objectivity it as when decisions are taken scientifically he cannot be biased. |
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| 35. |
Which of the following is NOT a principle of Management given by Taylor?A. Science, not rule of the ThumbB. Functional foremanshipC. Maximum not restricted outputD. Harmony not discord. |
| Answer» Correct Answer - b.) Functional foremanship | |
| 36. |
In the staff metting the principle of the school raised objection that teachers start the teaching after 5 to 10 minutes in third foor classes. He warned them as students are complaining about this. The techers explained the principle that when we climb steps from ground to third floor. We get some tirdness and need 5 to 10 minutes rest before staring the lecture. The principal planned to install a lift in school so that techers fo not waste their energy on wasteful activity of climbing steps. 1. State the techniques of scientific management used by principal. 2. State any other technique of scientific management. |
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Answer» "Technique of motion study" 2. Other two techniques: (a) Functional foremanship (b) Time study, |
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