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This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.

1.

How Long Would You Expect To Work For Us If You Are Hired?

Answer»

I am SURE I WOULD be here for a LONG TIME.

I am sure I would be here for a long time.

2.

How Can You Handle Irate Visitors Or Customers? Give Us An Example Where You Managed To Handle One In A Successful Manner?

Answer»

I BELIEVE that arguing with an irate customer is fruitless. I listen to them and try to work out a resolution. There was a particularly angry customer who demanded to see the manager of the COMPANY that I was working for. He barged in, banged his fist on my desk and yelled the place down. I asked him calmly if I could assist him and he said no. I requested him to sit down and lower his voice so I can understand his concern properly. He explained his PREDICAMENT calmly, I TOOK appropriate steps to resolve it and he WENT back calmly.

I believe that arguing with an irate customer is fruitless. I listen to them and try to work out a resolution. There was a particularly angry customer who demanded to see the manager of the company that I was working for. He barged in, banged his fist on my desk and yelled the place down. I asked him calmly if I could assist him and he said no. I requested him to sit down and lower his voice so I can understand his concern properly. He explained his predicament calmly, I took appropriate steps to resolve it and he went back calmly.

3.

Can You Operate Multiple Line Telephone Exchange?

Answer»

YES! I can MANAGE MULTI SWITCH PABX.

Yes! I can manage multi switch PABX.

4.

How Would You Maintain Manual Attendance Records In Times Of Non-serviceability Of The Automated System?

Answer»

By getting a PRINT out of the EMPLOYEE list and MARKING their presence with TIME and date as soon as the arrive or by TAKING their signatures on it for verification and recording daily attendance on an excel sheet.

By getting a print out of the employee list and marking their presence with time and date as soon as the arrive or by taking their signatures on it for verification and recording daily attendance on an excel sheet.

5.

How Much Weight Can You Regularly Lift And Carry?

Answer»

AROUND 30lbs

Around 30lbs

6.

Do You Enjoy Interacting With The Public?

Answer»

I ENJOY it immensely as I get to KNOW new people of different BACKGROUNDS on a daily basis. Assisting them gives me great JOY and makes my job fulfilling.

I enjoy it immensely as I get to know new people of different backgrounds on a daily basis. Assisting them gives me great joy and makes my job fulfilling.

7.

You Will Be Required To Type Numerous Documents Created By The Employees. Whats About Your Typing Skills?

Answer»

I possess ten-key typing ability and my typing speed is APPROXIMATELY 60 WORDS per minute with ACCURACY.

I possess ten-key typing ability and my typing speed is approximately 60 words per minute with accuracy.

8.

Are You Proficient In Quick Books?

Answer»

I am well trained at USING QUICKBOOKS. I have hands-on experience of PROCESSING payrolls using it.

I am well trained at using QuickBooks. I have hands-on experience of processing payrolls using it.

9.

Tell Us About Your Technological Skills.

Answer»

I can manage popular databases and have the capacity to learn RECEPTION and CRM software quickly. I can ALSO perform light bookkeeping tasks USING spreadsheets and QUICKBOOKS.

I can manage popular databases and have the capacity to learn reception and CRM software quickly. I can also perform light bookkeeping tasks using spreadsheets and Quickbooks.

10.

Did You Managed To Add Value To Your Role As A Receptionist In Your Previous Position? How Did You Do It?

Answer»

As a matter of fact I did. I WORKED with the belief that ONE should perform outside his or her JOB DESCRIPTION at times. I have proved to be instrumental in three marketing campaigns of the COMPANY by providing excellence in support services.

As a matter of fact I did. I worked with the belief that one should perform outside his or her job description at times. I have proved to be instrumental in three marketing campaigns of the company by providing excellence in support services.

11.

What Is Your Greatest Weakness?

Answer»

I am not particularly skilled at conducting group presentations, but I am improving this SKILL with the PASSAGE of time.

(A group presentation task is not DIRECTLY related to a RECEPTIONIST’s job. It is just an honest weakness which is not essential for SUCCESS for receptionist’s job.)

I am not particularly skilled at conducting group presentations, but I am improving this skill with the passage of time.

(A group presentation task is not directly related to a receptionist’s job. It is just an honest weakness which is not essential for success for receptionist’s job.)

12.

How Do You Describe Yourself?

Answer»

I am a THOROUGH PROFESSIONAL. While I know that it is IMPORTANT to be friendly in my job, I also know my LIMITATIONS and I ENSURE that I would adhere to them.

I am a thorough professional. While I know that it is important to be friendly in my job, I also know my limitations and I ensure that I would adhere to them.

13.

What Makes A Receptionist’s Work Meaningful?

Answer»

A receptionist’s work is PROBABLY the most FULFILLING in any company. Providing excellence in customer services and PRESENTING a POSITIVE FACE of the company on a front desk makes a receptionist’s work meaningful.

A receptionist’s work is probably the most fulfilling in any company. Providing excellence in customer services and presenting a positive face of the company on a front desk makes a receptionist’s work meaningful.

14.

Describe Your Job Background And Future Goals In Thirty Seconds?

Answer»

I worked as a receptionist for two years. Through my hands-on experience, I learned and developed numerous secretarial, customer SERVICE and front DESK skills. After serving in the ROLE of receptionist for some more years, I would like to get a JOB of more responsibility such as a supervisor or office MANAGER.

I worked as a receptionist for two years. Through my hands-on experience, I learned and developed numerous secretarial, customer service and front desk skills. After serving in the role of receptionist for some more years, I would like to get a job of more responsibility such as a supervisor or office manager.

15.

What Interested You In Obtaining A Job With Our Company?

Answer»

I have been FOLLOWING the success of your company for MANY years. I believe that It would provide me ample OPPORTUNITY to make the most of my skills while MAXIMIZING the efficiency of your reception AREA.

I have been following the success of your company for many years. I believe that It would provide me ample opportunity to make the most of my skills while maximizing the efficiency of your reception area.