This section includes 7 InterviewSolutions, each offering curated multiple-choice questions to sharpen your Current Affairs knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
How many types of function of management |
|
Answer» Hey mate here is your ANSWER - |
|
| 2. |
Role of NGOs in consumer protection. |
|
Answer» ABSTRACT: In the encroachment of life human RACE has emerged as the most dominating creature on this earth. Thestory starts with the apes turning into homosapians giving birth to human civilization . Any civilization requires asystem giving space and generating place for everything .With the passage of time human has been generatingcommodities providing comforts to his life .With the enormous development man has tried his hands in every sector .Inthe present time human has made his life more and more relaxed creating more pressure on the modes of production.Earlier it was nature based but now it is demand based. Population increase has created more pressure on the production .As a result the whole system has been affected with the overflow of money and consumerism .Whether it isa need or a greed these production scatter life are continuing the demands of the society .It has been become essential to put a check on the movement of all the commodities to check consumerism and make consumer protection laws. Therole of Government and Non Government organizations (NGO’s) to execute these laws is mandatory. Against this backdrop the present paper is an attempt to examine the role of NGO ‟s in protecting and executing consumer laws. KEY WORDS: Population explosion, Pressure on production modes, NGO’s I.INTRODUCTION In India, consumer protection is of supreme importance in view of the fact that there are an ever increasing people. Thisin turn increases the demand for large variety of goods and services. To assist the consumer in getting a fair deal for alltheir purchases, and in settling their grievances, if any, local agencies like a consumer alliance can play a crucial role.Their role is not only to educate and lead the consumers with respect to redressal of their complaints but also to makethe consumer movement a reality through coordinated efforts. There are more than 300 voluntary organizationsworking in the area of safety of the consumers all over the country.With the development of standardization of products and the consumer protection efforts initiated by the Government,the consumer organizations are in a better position to play an important role in protecting and educating the consumer.It can instill a feeling of poise in the minds of the consumers and make them FEEL that there is no substitute for theircombined efforts. The producers also lean to lend an EAR to the consumers’ complaint when voiced through theorganization of consumers. A consumer with a grievance on confronting a manufacturer will generally be able to gethis grievance redressed when the manufacturer gets the note that a consumers organisation is also behind him.Consumer’s organizations also play an important role as an arbitrator between the consumer and the manufacturer forresolving the grievances that are not settled for a long time.For many consumers, HANDLING a complaint would be a first experience; but for a consumers organization, it is differentas several such complaints are handled by them usually, and would be WELL acquainted with the procedure for asettlement. In fact, consumers organizations are always in touch with the manufacturers and their good will be of muchhelp in the agreement of the consumer’s complaints. II. ACTIVITIES OF THE CONSUMER ORGANISATIONSEducation Every one of us is a consumer and therefore, have the right to consumer education. But it is the right education thatwould facilitate us to act as an informed consumer, throughout one's life. One of the problems of the Indian consumers |
|
| 3. |
A consumer dispute redressal agency that handles claims up to rupees twenty lakhs. |
|
Answer» Answer: Redressal Commission. Explanation: It is a commission that is ESTABLISHED by the STATE Government to resolve disputes between the parties. This commission handles the complaints from people whose value of GOODS and services or COMPENSATION exceeds 20 lac. This commission does not handle disputes of goods or service whose value exceeds one crore. |
|
| 4. |
Why is the enactment of Consumer Protection Act important for consumers? |
|
Answer» A person who buys a good or service for his own personal use and not for further manufacture is called a consumer. Consumers play an important role in the market. The market for a good or service constitutes all the consumers and producers of that good or service. If there is no consumer, producers will have no one to provide the good. However, there are regularly reported cases of exploitation of the consumer. Often less than the actual weight of foodstuff is sold to consumers, or many retailers sell products that are not certified. Many cases happen where more than the market price is charged to the consumer. In the light of this, consumer protection holds an important role. Consumer Protection Act, 1986 Till the 1960s, India was plagued with cases of black marketeering, hoarding, inadequate weighing and food adulteration. These were problems that affected the well-being of the consumer and amount to consumer exploitation. The consumer movement began in the 1960s and gained momentum in the 1970s. Consumer dissatisfaction started to be demonstrated through the written word and in articles and newspapers. The level of dissatisfaction with sellers and manufacturers and their practices resulted in consumers raising their voice. Resultantly, the government decided to give RECOGNITION to consumer protection by enacting the Consumer Protection Act on 24th December 1986. The Act was aimed at protecting the rights of the consumers and ensuring free trade in the market, competition and accurate information to be available. This day is now observed as National Consumers’ Day. Consumer Rights There are six broad consumer rights defined as per the Consumer Protection Act, 1986. These are: Right to Safety The Consumer Protection Act defines this right as a protection against goods and services that are ‘hazardous to life and property’. This particularly APPLIES to medicines, pharmaceuticals, foodstuffs, and automobiles. The right requires all such products of critical nature to life and property to be carefully tested and validated before being marketed to the consumer. Right to Information This right mentions the need for consumers to be informed about the quality and quantity of goods being sold. They must be informed about the price of the product and have access to other information specific to the product that they wish to consume. Right to Choose The consumer must have the right to choose between different products at competitive prices. Thus, the concept of a competitive market where many sellers sell similar products must be established to ensure that the consumer can actually choose what to consume and in what quantity. This is to AVOID monopoly in the market. Right to Seek Redressal When a consumer feels exploited, he/she has the right to approach a consumer COURT to file a complaint. A consumer court is a forum that hears the complaint and provides justice to the party that has been hurt. Thus, if the consumer feels he/she has been exploited, they can approach the court using this right. Right to be Heard The purpose of this right is to ensure that the consumer gets due recognition in consumer courts or redressal forums. Basically, when a consumer feels exploited, he has the right to approach a consumer court to voice his complaint. This right gives him/her due respect that his/her complaint will be duly heard. The right empowers consumers to fearlessly voice their concerns and seek justice in case they are exploited. Right to Consumer Education Consumers must be aware of their rights and must have access to enough information while making consumption decisions. Such information can help them to choose what to purchase, how much to purchase and at what price. Many consumers in India are not even aware that they are protected by the Act. Unless they know, they cannot seek justice when they are actually hurt or exploited. Consumer Forums Consumer forums or consumer protection councils are organizations that help represent consumer interests. They guide consumers in the process of filing complaints in the court when they are exploited and ALSO help in spreading consumer protection awareness. A consumer court is where the cases are actually presented and heard. It follows a three-tier quasi-judicial system. District courts deal with cases up to 20 lakhs. A state-level court deals with cases between 20 lakhs and 1 crore, while a national consumer court deals with claims that exceed the value of 1 crore. HOPE U LIKE THIS PLZ MARK IT AS BRAINL.ANS |
|
| 5. |
Match the correct pairs:Group Aa. Right to Redressalb. District Judgec. Mumbai Grahak Panchayatd. Consumer Protection Acte. Creating consumer awarenessGroup B1. An NGO working for consumers2. 19863. Use of media4. seek legal remedy in the court5. 19856. Political organisation7. President of District Forum8. selecting best quality product9. Chairman of National Commission10. Duty of consumers |
| Answer» | |
| 6. |
In the modern competitive market, consumer is regarded as the ________.(Fill in the blank by choosing correct option)a) King b) Agency c) Superintendent. |
|
Answer» C)SUPERINTENDENT THIS IS ANSWER I HOPE IT WILL HELP YOU DEAR THANKU |
|
| 7. |
State responsibilities of business organization towards owners. |
|
Answer» BUSINESS is a social institution. It is operated within the society, for the people and by the people living in the society. It exists, survives, operates and grows. In the society. Therefore, it has CERTAIN obligations TOWARDS society, which are known as social responsibilities. A business must always recognize and understand the aspirations of the society and try to meet them. According to Keith DAVIS andBlamestorm, “social responsibility refers to the obligation of decision makers of the business to take actions which PROTECT and improve the welfare of the society as a whole along with their own interests.” According to J.L Paluszek, “Corporate social responsibility is seriously considering the impact of company's activities in society.” HOPE YOU LIKE THIS |
|
| 8. |
How do business organizations create pollution? |
|
Answer» Preventing air pollution |
|
| 9. |
Which responsibilities are expected to be fulfilled by business unit towards consumers? |
|
Answer» Hi mate.. |
|
| 10. |
Explain the responsibilities of a business unit towards community, public at a large. |
|
Answer» The concept of SOCIAL RESPONSIBILITY as used in management science is that businesses should maximise their profits subject to their working in a socially responsible manner to PROMOTE the interests of the society. Their business activities should not harm other GROUPS such as CONSUMERS, workers, and public at large. |
|
| 11. |
Providing career opportunities to employees is the responsibility of business. (State with reason whether the given statement is true or false) |
|
Answer» Ployee monitoring allows a business to track employee activities and monitor worker engagement with workplace related tasks. A business using employee monitoring on a computer can measure productivity, track attendance, ensure security and collect proof of hours worked. |
|
| 12. |
Write short note on advantages of protecting business environment. |
|
Answer» Environmental protection is the practice of protecting the natural ENVIRONMENT by individuals, organizations and GOVERNMENTS. Its objectives are to CONSERVE natural resources and the existing natural environment and, where possible, to repair damage and reverse trends. |
|
| 13. |
Write short note on social responsibility towards owners. |
|
Answer» Heya mate here is your answer ⬇️⬇️⬇️⬇️⬇️ |
|
| 14. |
An clement of business ethic in which opinions and feedbacks from clients are considered. Answer in a word / phrase / term. |
|
Answer» Answer: Openness Explanation: This is that one WORD which DEPICTS the element of business ethic in which OPINIONS and feedback from clients are considered. This element STATES that the feedback from employees is necessary. This is not only a way of giving them respect but also of understanding the NATURE of the client itself. Feedback tend to be very helpful, as they give the business another perspective of looking at things. |
|
| 15. |
Blockchain could soon replace central banks? |
|
Answer» because I don't KNOW the answer |
|
| 16. |
The newest management strategy about social obligations of business. Answer in a word / phrase / term. |
|
Answer» HELLO MATE here's your answer ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Corporate SOCIAL responsibility is the management STRATEGY about social obligations of business. ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Hope it HELPS you |
|
| 17. |
Match the correct pairs:Group Aa. Business ethicsb. Employeesc. Responsibility towards communityd. Responsibility towards governmente. Trade unionGroup B1. Respecting rules and regulations2. Proper conduct of meeting3. Negotiations with management4. Pollution control5. Good quality product6. Help to weaker sections of society7. Provide after sales services8. Confidentiality9. Job security10. To maintain solvency and prestige |
| Answer» | |
| 18. |
Duties, obligations of business directed towards welfare to society. Answer in a word / phrase / term. |
|
Answer» SOCIAL responsibility of business DUTIES, obligations of business directed TOWARDS welfare to society is KNOWN as Social responsibility of business . |
|
| 19. |
Environmental Management System which provides guidelines for incorporating eco-design is ________.(Fill in the blank by choosing correct option)a) ISO 14001-2004 b) ISO 14005-2010 c) ISO 14006-2011 |
|
Answer» ĀNSWĒR ⏬⏬ |
|
| 20. |
Match the correct pairs:Group Aa. Responsibility to ownersb. Consumersc. Responsibility to investorsd. Economics objectivee. Business ethicsGroup B1. Good working condition2. Branch of philosophy3. To serve society4. To help small scale industry5. Earning foreign exchange6. Creating goodwill7. Branch of social science8. To earn profit9. To maintain transparency10. Good quality product |
| Answer» | |
| 21. |
Business organization should avoid creation of ________.(Fill in the blank by choosing correct option)a) Trade Unions b) Consumer's cell c) Monopoly |
|
Answer» Business organization should avoid creation of TRADE unions. That means your correct answer is option A. Explanation: This is so because the rest of the two options share the common feature, that they are in benefit of the business organization. For instance, a consumers cell benefits the business by understanding what the consumer likes and what complaints they have by looking closely at the consumer. This helps to UNDERSTAND the customer mindset and make the product or service better. A monopoly benefits the business because they will have the power to set WHATEVER price they want. But in a trade union, employees will ask for their rights and thus may interfere with the FUNCTIONS of the business organization. So trade union seems like the best fit here. |
|
| 22. |
To make timely payment of proper taxes is the responsibility of organization towards ________.a) Shareholders b) Customers c) Government |
|
Answer» C) GOVERNMENT |
|
| 23. |
Example in brief the steps involved in on-line transactions. |
|
Answer» ⏬⏬⏬⏬⏬⏬⏬⏬⏬⏬⏬⏬⏬⏬⏬⏬ The steps involved in online transaction are as follows: 1⃣Registration: Registration is required for making online transactions. A buyer who is trying to make an online purchase has to first register himself with the website or the online vendor by filling up a registration form. The registration form has basic details like name, e‐mail ID, password, etc. For security reasons, the buyer’s ‘Account’ and his ‘Shopping Cart’ are password protected. 2⃣Placing an Order: The online buyer browses through the online store and selects the goods displayed in the website. The buyer then puts the selected goods in his ‘shopping cart’. The shopping cart gives a record of all the items selected by the buyer to be PURCHASED, the number of UNITS or quantity desired to be bought per item selected and the price for each item. The buyer then proceeds to the payment option after selecting all the products. 3⃣ Payment: The buyer is then required to make the payment to authenticate the purchase. He can do so with the help of various payment mechanisms viz. Cash on Delivery, Cheque, Net Banking Transfer, CREDIT or Debit cards, Digital Cash. 4⃣Cash on Delivery: In this mode of payment, the buyer makes cash payment when the goods are physically delivered to him. 5⃣Cheque: In this mode of payment, the buyer sends the cheque. 6⃣Net Banking Transfer: Here, the payment is transferred from the buyer’s account to the seller’s account electronically i.e. through the internet. After the payment is received by the seller, the seller dispatches the goods to the buyer. 7⃣Credit or Debit Cards: Here the payment is made through the buyer’s credit/debit card. The buyer has to share the details of his credit / debit card on the payment gateway to make the payment, after the payment is received by the seller, the seller dispatches the goods to the buyer. Credit / Debit cards are also known as ‘plastic money’. 8⃣Digital Cash: Digital Cash is a form of ELECTRONIC currency that exists only in cyberspace and has no real physical properties. Here the money in buyer’s bank account is converted into a code that is saved on a microchip, a SMART card or on the hard drive of his computer. When he makes a purchase, he needs to mention that particular code to the website and thereafter the transaction is duly processed. It is accepted by all leading e‐commerce websites. The digital cash numbers are unique and it is highly secure and anonymous. ⏏️⏏️⏏️⏏️⏏️⏏️⏏️⏏️⏏️⏏️⏏️⏏️⏏️⏏️⏏️⏏️ |
|
| 24. |
What is a payment gateway? |
|
Answer» Simply payment gateway is paytm. |
|
| 25. |
Discuss in detail about the e-business? How did the concept originate? |
|
Answer» Heya mate here is your answer ⬇️⬇️⬇️⬇️ |
|
| 26. |
What is outsourcing? Illustrate with one example. |
|
Answer» Heya mate here is your answer ⬇️⬇️⬇️⬇️⬇️ |
|
| 27. |
The term e-business is derived from the terms e-mail and e-commerce. (State with reason whether the given statement is true or false) |
|
Answer» Hello MATE |
|
| 28. |
Write short note on Business to Consumer (B to C). |
|
Answer» Business to consumer (B to C) refers to the transactions conducted directly between a company and consumers who are the end-users of its products or SERVICES. The business to consumer as a business model differs significantly from the business-to-business model, which refers to commerce between two or more businesses. While most companies that sell directly to consumers can be referred to as B to C companies, the term BECAME immensely popular during the dotcom boom of the late 1990s, when it was USED mainly to refer to online retailers, as well as other companies that sold products and services to consumers through the internet. |
|
| 29. |
Distinguish between Traditional Business and e-buslness. |
|
Answer» Heya mate here is your answer ⬇️⬇️⬇️⬇️⬇️ |
|
| 30. |
Write short note on Secure Socket Layer (SSL). |
|
Answer» •Secure socket layer is the process where the transfer of the DOCUMENTS to the network occurs securely. •It is a SECURITY protocol. •It is developed by Netscape. •It ensure secure link to the webserver and BROWSER to ensure private and integral data. |
|
| 31. |
Credit or Debit Cards are popularly known as '________ Money'. (Fill in the blank by choosing correct option)a) paper b) plastic c) polymer |
|
Answer» Answer: The correct answer is option b, i.e PLASTIC. For years credit and debit cards have helped people by providing the following features to its customers, 1-Such plastic money has DURABILITY, 2-Its easy to use 3-Easy to carry around 4-It represents monetary which can be used anywhere at any TIME. 5-Most shops, organizations and places offer such a facility of taking debit and credit cards. |
|
| 32. |
Write short note on Payment Mechanism. |
|
Answer» Hello Mates... |
|
| 33. |
Describe the role of transport in modern times. |
| Answer» TRANSPORT plays an important role in MODERN times because it connects a place to another place.it also HELP in business because if no transport FACILITIES PRESENT then the products will not supply from one place to another. | |
| 34. |
What is commercial bank? Explain its primary functions. |
|
Answer» A commercial bank is an institution that provides services such as accepting deposits, PROVIDING business loans, and offering basic investment PRODUCTS. The main FUNCTION of a commercial bank is to accept deposit from the PUBLIC for the purpose of lending money to the BORROWERS. |
|
| 35. |
Define insurance. Explain the various principles of insurance. |
|
Answer» This may LEAD U to write ans |
|
| 36. |
State the main services of the post offices. |
|
Answer» For national postal networks, sometimes called "the Post Office", see mail. For other uses, see Post Office (disambiguation). |
|
| 37. |
Explain the function of warehousing. |
|
Answer» HELLO !! here is your ANSWER... The major functions are as FOLLOWS.: ✨.Receiving the Shipments ✨Storage the products as FIFO method ✨Inventory Management ✨Processing Orders and Distributions to the customers ✨Fleet Management ✨Space Management ✨stores SAFETY and Security hope it helped :) |
|
| 38. |
State the telecom services as a means of communication. |
|
Answer» A TELECOM service is a service PROVIDED by a telecommunications provider, or a specified set of user-information transfer CAPABILITIES provided to a GROUP of USERS by a telecommunications system. |
|
| 39. |
State the primary functions of banks. |
| Answer» ACCEPTING deposits and Advancing loans can be termed as PRIMARY functions of bank, while the secondary functions of the bank include (1) Agency Services and (2) General Utility Services. As we MENTIONED, one of the most important function of the Commercial Banks is to accept deposits. | |
| 40. |
Write short note on retail services of post offices. |
|
Answer» A post office is a customer service facility forming part of a national postal SYSTEM. Post offices offer mail-related SERVICES such as acceptance of letters and parcels; provision of post office BOXES; and SALE of postage STAMPS, packaging, and stationery. |
|
| 41. |
Write short note on types of business services. |
|
Answer» Business entity is an organization that uses economic resources or inputs to provide goods or services to customers in exchange for money or other goods and services. |
|
| 42. |
What is E-banking? (Topic:Business Services) |
|
Answer» A method of banking in which the CUSTOMER CONDUCTS transactions ELECTRONICALLY via the Internet. |
|
| 43. |
Write short note on nature of business services. |
|
Answer» Nature of business services:- |
|
| 44. |
Write short note on telecom services. |
|
Answer» A TELECOM service is a service provided by a telecommunications provider, or a specified set of user-information transfer CAPABILITIES provided to a GROUP of users by a telecommunications system. |
|
| 45. |
Distinguish between the Commercial bank & Central bank. |
|
Answer» Central bank is a statuary body which issues the CURRENCY (except COINS and 1 rupee note). and WORK as a adviser/banker of government and ALSI banker of commercial bank . |
|
| 46. |
Distinguish between the Cheque & Bank Overdraft. |
|
Answer» A cheque, or check, is a document that orders a bank to pay a specific amount of money from a person's account to the person in whose name the cheque has been issued. The person writing the cheque, known as the drawer, has a transaction banking account where their money is held. |
|
| 47. |
Distinguish between the Bonded warehouse & Duty paid warehouses. |
|
Answer» Sr.No Difference Duty Paid Warehouse Bonded Warehouses |
|
| 48. |
The type of insurance where the principle of indemnity is not applicable. Answer in a word / phrase / term. |
|
Answer» 1⃣Replacement COST COVERAGE |
|
| 49. |
Means of transport carrying bulk and heavy goods for international trade. Answer in a word / phrase / term. |
|
Answer» HELLO mate here's your answer ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Ocean TRANSPORT is the MEANS of transport for CARRYING heavy goods and bulk for international trade. ¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Hope it helps you |
|
| 50. |
The principle of insurance under which the insurer and insured must show complete faith towards each other. Answer in a word / phrase / term. |
|
Answer» Answer: The Principle of Utmost Good Faith Explanation: This is a term of may EVEN be considered a phrase. ACCORDING to this principle of utmost good faith is such that it defines the nature of insurer and insurance receiver. They must act in good faith towards ONE ANOTHER. There shouldn't be any hidden agenda behind the deal itself. Both parties involved in the contract must PROVIDE each other with correct, accurate, relevant information and explanation regarding the terms and conditions of the contract. |
|