Being rude to customer is not acceptable in the retail industry as they are considered as the KING of the BUSINESS. So here's how you can ANSWER this question- “I would try to find out the reason that why my co-worker is being rude and would do SOMETHING to get control over the situation.”

“I'd try to communicate with my co-worker and make him understand the customer's importance and would ask him to apologize and to make improvement in his behavior and ATTITUDE.”

“ I would try to control the situation as customer service is the priority of every retail industry and rude sales associates can create a negative impact on that reputation.”

Being rude to customer is not acceptable in the retail industry as they are considered as the king of the business. So here's how you can answer this question- “I would try to find out the reason that why my co-worker is being rude and would do something to get control over the situation.”

“I'd try to communicate with my co-worker and make him understand the customer's importance and would ask him to apologize and to make improvement in his behavior and attitude.”

“ I would try to control the situation as customer service is the priority of every retail industry and rude sales associates can create a negative impact on that reputation.”