A customer requests your assistance in determining why a piece of soft

1.	A customer requests your assistance in determining why a piece of software or utility fails to load or loads with an error. So, how would you help?
Answer» Below are some of the things that you would need to check to troubleshoot the software program: Check to see if the program's or utility's developer has any fixes or updates available. In some circumstances, the software program will need to be updated to work properly on the computer. When one executes the software or utility, one must ENSURE all other programs are closed. If the software RUNS successfully after all other programs have been closed, there may be conflicts with other programs. After the program is installed, ensure the computer is rebooted at LEAST once. Some programs require a restart of the computer after installation to function properly. Check that the date on the computer is correct. Software may rely on the date in various circumstances, and if the date is wrongly specified, it can cause problems. If the aforementioned suggestions fail to solve your problems, reinstall the program or utility. Your OPERATING SYSTEM may be the source of your software problem in some circumstances. For this, basic operating system troubleshooting steps must be followed.

A customer requests your assistance in determining why a piece of software or utility fails to load or loads with an error. So, how would you help?

Answer»

Below are some of the things that you would need to check to troubleshoot the software program:

Check to see if the program's or utility's developer has any fixes or updates available. In some circumstances, the software program will need to be updated to work properly on the computer.
When one executes the software or utility, one must ENSURE all other programs are closed. If the software RUNS successfully after all other programs have been closed, there may be conflicts with other programs.
After the program is installed, ensure the computer is rebooted at LEAST once. Some programs require a restart of the computer after installation to function properly.
Check that the date on the computer is correct. Software may rely on the date in various circumstances, and if the date is wrongly specified, it can cause problems.
If the aforementioned suggestions fail to solve your problems, reinstall the program or utility.
Your OPERATING SYSTEM may be the source of your software problem in some circumstances. For this, basic operating system troubleshooting steps must be followed.