All GOVERNMENT EQUIPMENT must be turned in when leaving EMPLOYMENT, including RSA tokens. IRD RSA tokens should be returned by the parent organization to the JSC RSA Support representative, Bldg.8. ACES will need to REMOVE all user account information from the token. There are rare exceptions for some offsite users when tokens are reassigned. If you have any questions or concerns about the process, please contact the Enterprise Service Desk, 877-677-2123, OPT 2, or create a ticket in ESD My Tickets.

All Government equipment must be turned in when leaving employment, including RSA tokens. IRD RSA tokens should be returned by the parent organization to the JSC RSA Support representative, Bldg.8. ACES will need to remove all user account information from the token. There are rare exceptions for some offsite users when tokens are reassigned. If you have any questions or concerns about the process, please contact the Enterprise Service Desk, 877-677-2123, opt 2, or create a ticket in ESD My Tickets.