1.

How Do You Re-enable A Token?

Answer»

A user with a disabled token should contact the Enterprise SERVICE DESK at 1-877-677-2123, opt 2, or create a ticket in ESD My Tickets to enable the token. If you are responsible for SHIPPING a token to a user, please make sure it’s disabled and coordinate with the user so that they know to contact the Enterprise Service Desk to enable the token before TRYING to use it.

A user with a disabled token should contact the Enterprise Service Desk at 1-877-677-2123, opt 2, or create a ticket in ESD My Tickets to enable the token. If you are responsible for shipping a token to a user, please make sure it’s disabled and coordinate with the user so that they know to contact the Enterprise Service Desk to enable the token before trying to use it.



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