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According to ISO 9001, the causes of nonconforming product should be(a) deleted(b) eliminated(c) identified(d) eliminated and identifiedThis question was addressed to me during an interview.I need to ask this question from ISO 9001 and CMM in chapter Software Maintenance of Software Engineering

Answer»

Correct option is (d) eliminated and identified

Explanation: ISO 9001 REQUIRES that the causes of nonconforming PRODUCT to be identified. POTENTIAL causes of nonconforming product are eliminated.



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