Do you know the procedures which should be followed while talking to a

1.	Do you know the procedures which should be followed while talking to a customer?
Answer» First Greet Customer Then introduce yourself to him/her. Ask the customer about how an AGENT can be helpful. Listen to the customer calmly. Try to help the customer in EVERY possible way. Cross CHECK if the customer is satisfied with your solution or not Make sure WHETHER the customer NEEDS further help.

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