1.

How do you deal with the question you don’t know the answer that customer asked?

Answer»

If by chance you don’t know the answer you can say LIKE this

  • If you don’t know the answer say “Hold on I am looking for it.”
  • You can tell customer by SAYING it’s technical information which requires a specialist, I’ll get BACK to you shortly with some possible solution.
  • Following are the ways you can tell the customer
    • Will get back to you after considering it further.
    • This question needs some time to acquire XYZ facts.
    • As per the latest DETAILS what we suggest to you…

This is our unique extensively researched call center job INTERVIEW questions are the best way to prepare for job interviews.


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