1.

How do I set up an auto-reply in Salesforce?

Answer»

Auto Reply or RESPONSE RULES in salesforce make it possible to automatically send email responses based on RECORD characteristics.

Steps to CREATE auto-reply on the auto-response page are-

  • Click on NEW Button.
  • Enter the RULE NAME for the auto-response rule.
  • To activate that rule, select ACTIVE.
  • Go to SAVE and click.
  • Now it's time to create Rule Entries.


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