Your bill must include the name and toll-free telephone number of any COMPANY that has CHARGED you for its SERVICES, along with the charges for those services. If you don't recognize the company or have questions about the Services for which you've been billed, call the company to ask for more information about the services. Some service providers do not bill their customers directly, so they must contract with local companies to bill for them. These service providers send us your usage data electronically, and we use that information to bill on their behalf. Increasingly, telemarketers and scam artists use customers' phone numbers to POST unauthorized and fraudulent charges in the data SENT to us for billing. These charges can be for many things, but the result is that the charges are included in the billing data. We have no way to monitor its accuracy. The billing rules are intended to make sure that the format of your bill helps you more easily identify any unauthorized or fraudulent charges.

Your bill must include the name and toll-free telephone number of any company that has charged you for its services, along with the charges for those services. If you don't recognize the company or have questions about the Services for which you've been billed, call the company to ask for more information about the services. Some service providers do not bill their customers directly, so they must contract with local companies to bill for them. These service providers send us your usage data electronically, and we use that information to bill on their behalf. Increasingly, telemarketers and scam artists use customers' phone numbers to post unauthorized and fraudulent charges in the data sent to us for billing. These charges can be for many things, but the result is that the charges are included in the billing data. We have no way to monitor its accuracy. The billing rules are intended to make sure that the format of your bill helps you more easily identify any unauthorized or fraudulent charges.