I Have A User That Is Receiving E-mails In The 'inbox' Which Are Alre

1.	I Have A User That Is Receiving E-mails In The 'inbox' Which Are Already "read", Or "black". I Tried 'replace Design', 'upgrade Folder Design', And Checked To Make Sure That The Flag "mark Documents Read When Opened In Preview Pane" Was Not Checked. We Are Using 6. 5. 2 Version. What Can Be The Solution To This?
Answer» A From the ‘Workspace’, ‘RIGHT click’ the mouse on the database and SELECT ‘Database’, then ‘Properties’. Under the fourth tab, MAKE sure the "Do not mark MODIFIED documents as unread" is CHECKED. Under the seventh tab, make sure the "don't maintain unread marks" is not checked. A From the ‘Workspace’, ‘right click’ the mouse on the database and select ‘Database’, then ‘Properties’. Under the fourth tab, make sure the "Do not mark modified documents as unread" is checked. Under the seventh tab, make sure the "don't maintain unread marks" is not checked.

I Have A User That Is Receiving E-mails In The 'inbox' Which Are Already "read", Or "black". I Tried 'replace Design', 'upgrade Folder Design', And Checked To Make Sure That The Flag "mark Documents Read When Opened In Preview Pane" Was Not Checked. We Are Using 6. 5. 2 Version. What Can Be The Solution To This?

Answer»

A From the ‘Workspace’, ‘RIGHT click’ the mouse on the database and SELECT ‘Database’, then ‘Properties’. Under the fourth tab, MAKE sure the "Do not mark MODIFIED documents as unread" is CHECKED. Under the seventh tab, make sure the "don't maintain unread marks" is not checked.

A From the ‘Workspace’, ‘right click’ the mouse on the database and select ‘Database’, then ‘Properties’. Under the fourth tab, make sure the "Do not mark modified documents as unread" is checked. Under the seventh tab, make sure the "don't maintain unread marks" is not checked.

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