When a user has more than one token, any LOGIN failure will ACCOUNT against all the TOKENS assigned to the user. A successful login will clear the failure counter against only the token being used. Over time, it is POSSIBLE that the failure count on 1 or more tokens has accumulated without a corresponding successful login which will result in those tokens being disabled. It is recommended that a failure to login with one token should be followed up by logging in successfully on all other tokens you have assigned to your profile.

When a user has more than one token, any login failure will account against all the tokens assigned to the user. A successful login will clear the failure counter against only the token being used. Over time, it is possible that the failure count on 1 or more tokens has accumulated without a corresponding successful login which will result in those tokens being disabled. It is recommended that a failure to login with one token should be followed up by logging in successfully on all other tokens you have assigned to your profile.