We IDENTIFY all charges on your bill that, if not paid, could result in the disconnection of your basic local service; such services are listed as "deniable" charges. Our (STATE PUC) designates the INDIVIDUAL charges we must classify as "deniable," and those charges are identified on your bill. Non-payment of other, "non-deniable" charges can result in the termination of that SPECIFIC service, but will not lead to the disconnection of basic local service. If you don't recognize the charges, you should call the toll-free number listed on the bill within 60 DAYS to ensure there is no interruption of the service in question.

We identify all charges on your bill that, if not paid, could result in the disconnection of your basic local service; such services are listed as "deniable" charges. Our (STATE PUC) designates the individual charges we must classify as "deniable," and those charges are identified on your bill. Non-payment of other, "non-deniable" charges can result in the termination of that specific service, but will not lead to the disconnection of basic local service. If you don't recognize the charges, you should call the toll-free number listed on the bill within 60 days to ensure there is no interruption of the service in question.