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Is It About Key Performance Indicators? |
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Answer» In its earlier versions it looked more LIKE performance measurement framework where MEASURES (not necessary the key performance indicators) played a significant role. Now the measures are responsible for tracking STRATEGY execution, but I’d say that the main part is a strategy map with business goals CONNECTED by cause-and-effect links. Metrics are STILL there, but they are not the main goal of the game. In its earlier versions it looked more like performance measurement framework where measures (not necessary the key performance indicators) played a significant role. Now the measures are responsible for tracking strategy execution, but I’d say that the main part is a strategy map with business goals connected by cause-and-effect links. Metrics are still there, but they are not the main goal of the game. |
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