1.

What Are The Key Principles Of The Balanced Scorecard?

Answer»

I’m SIMPLIFYING, but for my opinion these are 3 most important principles:

  • Cause-and-effect relationship between OBJECTIVES.
  • Showing how CUSTOMER value is CREATED and how it is linked to the organization’s goals.
  • Aligning measures and initiatives with objectives.

I’m simplifying, but for my opinion these are 3 most important principles:


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