Though not completely necessary, it is beneficial to implement an IT solution to automate reporting of the scorecard. It simplifies the PROCESS of physically compiling the data. However, only data available on the legacy/ERP system can be captured from the system. Certain measures (eg. Customer Satisfaction Index) may have to be compiled and reported into the scorecard MANUALLY. A large number of SOFTWARE’s are available for this purpose, based on the SIZE and REQUIREMENTS of the organization.

Though not completely necessary, it is beneficial to implement an IT solution to automate reporting of the scorecard. It simplifies the process of physically compiling the data. However, only data available on the legacy/ERP system can be captured from the system. Certain measures (eg. Customer Satisfaction Index) may have to be compiled and reported into the scorecard manually. A large number of software’s are available for this purpose, based on the size and requirements of the organization.