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Is there any organization which provides production and service both? |
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Answer» There are five main differences between service and manufacturing ORGANIZATIONS: the tangibility of their output; production on demand or for inventory; customer-specific production; labor-intensive or automated operations; and the need for a physical production location. However, in practice, service and manufacturing organizations share many CHARACTERISTICS. Many manufacturers offer their own service operations and both require skilled people to create a profitable business.Tangibility of OutputThe key difference between service firms and manufacturers is the tangibility of their output. The output of a service firm, such as CONSULTANCY, training or maintenance, for example, is intangible. Manufacturers PRODUCE physical GOODS that customers can see and touch. |
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