

InterviewSolution
1. |
Solve : acting on it's own? |
Answer» hi dave .things didn't run like you said but here is the findings from the scan.again in safe mode only did you see anything thta was wrong as far as malware or virus?No. Nothing REALLY showed up in the scans that we've run so far. Quote not sure why combofix won't run. but at startup avast give me a warning that i should not open c:\combofit\pev.3xeThat's why your AV should be disabled before running the scan.dave i did disabled my av and it still would'nt finish combofix.not sure why. but if you think everything looks good i'll let it be.still not sure why the 3/4 splash screens and safemode? Quote but if you thinkYou said that you tried another monitor and it worked well so the problem must be with your monitor. Were you able to run the AVP scan?yes i was able to run the avp scan . the results are in message reply #15 do i need to run that again?Quote yes i was able to run the avp scan . the results are in message reply #15 do i need to run that again?Sorry. I'd like to scan your machine with ESET OnlineScan •Hold down Control and click on the following link to open ESET OnlineScan in a new window. ESET OnlineScan •Click the button. •For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
•Click the button. •Accept any security warnings from your browser. •Check •Push the Start button. •ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time. •When the scan completes, push •Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply. •Push the button. •Push A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt dave i ran eset online scanner .it didn't fine any problems.here is the log from the scan. [emailprotected] as downloader log: all ok # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6211 # api_version=3.0.2 # EOSSerial=d59579b9155b9b4bb82b80f5c9af77ea # end=finished # remove_checked=true # archives_checked=true # unwanted_checked=true # unsafe_checked=false # antistealth_checked=true # utc_time=2010-11-23 12:50:23 # local_time=2010-11-22 07:50:23 (-0500, Eastern Standard Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 3 # compatibility_mode=512 16777215 100 0 74131436 74131436 0 0 # compatibility_mode=768 16777215 100 0 24803328 24803328 0 0 # compatibility_mode=1026 16777214 0 2 47462100 47462100 0 0 # compatibility_mode=4864 16777215 100 0 0 0 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=79833 # found=0 # cleaned=0 # scan_time=3320 [emailprotected] as downloader log: all ok esets_scanner_update returned -1 esets_gle=53251 # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6211 # api_version=3.0.2 # EOSSerial=d59579b9155b9b4bb82b80f5c9af77ea # end=finished # remove_checked=true # archives_checked=false # unwanted_checked=true # unsafe_checked=false # antistealth_checked=true # utc_time=2010-11-23 03:14:11 # local_time=2010-11-22 10:14:11 (-0500, Eastern Standard Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 3 # compatibility_mode=512 16777215 100 0 74141165 74141165 0 0 # compatibility_mode=768 16777215 100 0 24813057 24813057 0 0 # compatibility_mode=1026 16777214 0 2 47471829 47471829 0 0 # compatibility_mode=4864 16777215 100 0 0 0 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=79775 # found=0 # cleaned=0 # scan_time=2218 [emailprotected] as downloader log: all ok # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6528 # api_version=3.0.2 # EOSSerial=d59579b9155b9b4bb82b80f5c9af77ea # end=finished # remove_checked=true # archives_checked=true # unwanted_checked=true # unsafe_checked=false # antistealth_checked=true # utc_time=2011-09-11 11:16:58 # local_time=2011-09-11 07:16:58 (-0500, Eastern Daylight Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 3 # compatibility_mode=512 16777215 100 0 98601223 98601223 0 0 # compatibility_mode=768 16777215 100 0 50111915 50111915 0 0 # compatibility_mode=1026 16777214 0 2 72767087 72767087 0 0 # compatibility_mode=4864 16777215 100 0 0 0 0 0 # compatibility_mode=6912 16777215 100 0 0 0 0 0 # compatibility_mode=8192 67108863 100 0 25226085 25226085 0 0 # scanned=88350 # found=0 # cleaned=0 # scan_time=4330 That looks good. If there are no other issues, we can do some cleanup. To remove all of the tools we used and the files and folders they created do the following: Double click OTL.exe.
******************************************************** To turn off Windows XP System Restore: NOTE: These instructions assume that you are using the default Windows XP Start Menu and have not changed to the Classic Start menu. To re-enable the default menu, right-click Start, click Properties, click Start menu (not Classic) and then click OK. 1. Click Start. 2. Right-click the My Computer icon, and then click Properties. 3. Click the System Restore tab. 4. Check "Turn off System Restore" or "Turn off System Restore on all drives" 5. Click Apply. 6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this. 7. Click OK. 8. Restart the computer and follow the instructions in the next section to turn on System Restore. To turn on Windows XP System Restore: 1. Click Start. 2. Right-click My Computer, and then click Properties. 3. Click the System Restore tab. 4. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives." 5. Click Apply, and then click OK. ****************************************************** Clean out your temporary internet files and temp files. Download TFC by OldTimer to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC will close all programs when run, so make sure you have saved all your WORK before you begin. * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning. ************************************************* Looking over your log it seems you don't have any evidence of a third party firewall. Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors. Remember only install ONE firewall 1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my HOMEPAGE" and uncheck any HopSurf and/or Ask.com options if you choose this one) 2) Online Armor 3) Agnitum Outpost 4) PC Tools Firewall Plus If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time. ************************************************ Use the Secunia Software Inspector to check for out of date software. •Click Start Now •Check the box next to Enable thorough system inspection. •Click Start •Allow the scan to finish and scroll down to see if any updates are needed. •Update anything listed. . ---------- Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing! dave i can't thank you enough .this is running much much better than it was.i'm glad there are people like you out there to help us out.i did install most of the programs you said. will do more later. thakns again.Quote from: mkkandb53 on September 12, 2011, 06:15:05 PM dave i can't thank you enough .this is running much much better than it was.i'm glad there are people like you out there to help us out.i did install most of the programs you said. will do moreYou're welcome. I will lock this thread. If you need it re-opened, please send me a pm. |
|