For the last couple of years I have been able to update Ad-Aware SE Personal without problems. But now "Error retrieving file" comes up when I try to update it after 5%. All other programs update ok. Is there a problem with Lavasoft, or something I should do? I have tried uninstalling and reinstalling the program.
I did not know whether to post this here or on the software forum. So if it is in the wrong forum please just let me know.Lavasoft's servers tend to GET bogged down from TIME to time...I have had that happen before on an old computer of mine. Im not sure how it got fixed though. I just kept trying over and over again. I would reboot and then try again. I dont know I could have just gotten lucky, you could try that until someone with more experience in the matter comes along. Sorry I couldnt be more help.

-Melissa-Still no luck. Tried rebooting. Did download update file from MajorGeeks, but I don't know how to get the program to accept it, it just KEEPS trying to update on line?OK, go here and click "download current definition file".
Within the zip file you download is a file called defs.ref.
Extract that to C:\Program Files\Lavasoft\Ad-Aware SE Personal replacing any defs.ref file already there.
This will update your program, there is nothing more you need to do.
Hope this helps.Thanks Callum, that seems to have worked!You're welcome, GLAD to have helped.