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Answer» i have xp sp2. i have avg free, adaware and norton internet scan. i have recently got something which is making IE widnows pop up alot with advertising. i scanned with all 3 prgrams and found spyware and ad-ware. i deleted them all then scanned again with adaware which found more. i deleted them then scanned again and found more!!!!!!!!!! what do i do??? my pc experience is limited any help appreciated, boooI suggest you print this out to help you follow my advice.
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Make sure you have exposed all Hidden Files & Folders.
To enable the viewing of Hidden files follow these steps:
1. Close all programs so that you are at your desktop. 2. Double-click on the My Computer icon. 3. Select the Tools menu and click Folder Options. 4. After the new window appears select the View tab. 5. Put a checkmark in the checkbox labeled Display the contents of system folders. 6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders. 7. Remove the checkmark from the checkbox labeled Hide file EXTENSIONS for known file types. 8. Remove the checkmark from the checkbox labeled Hide protected operating system files. 9. Press the Apply button and then the OK button and close My Computer.
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Download Combofix from here ...
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
>> Double click on combofix.exe & follow the prompts.
>> When finished it will produce a log for you. POST that log in your next reply. We'll have a look at it.
Note >> Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
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Download Ewido/AVG Anti Spyware from here ….
http://www.ewido.net/en/
It has a fully working 30 day trial period.
Install it and update it to the latest definitions.
Do NOT use it yet.
Now boot to safe mode. Here’s a “how to” if you’re not sure ..
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
When in safe mode run a full system scan with AVGAS and let it fix what it wants to.
REMEMBER TO SAVE THE SCAN REPORT and also remember where you saved it.
Reboot to normal mode and use the computer as you would usually do.
[FOOTNOTE > this is a good program to use as an “on demand” scanner even after the trial period is over. Keep it updated and use it to scan your computer from time to time].
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Rehide your Hidden files & folders by carrying out the reverse operation to that described at the start of this post and use the computer as you would normally do.
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If this doesn’t succeed in fixing the problem download a self-extracting copy of HijackThis from here …….
http://downloads.malwareremoval.com/hijackthis_sfx.exe
Save it to your Desktop.
Double-click on the file hijackthis_sfx.exe file and it will self-extract into its own folder ……
C:\Program Files\HijackThis
Go to this folder and run the hijackthis.exe file.
From the menu click on "Do a system scan and save a LOGFILE".
Copy and paste the AVG AS scan report, the Combofix report and the HJT logfile to this thread (you will need to break it up into several posts).
More specific removal instructions will follow.
OJ"Asher" - 2007-05-21 14:21:47 Service Pack 2 ComboFix 07-05.21.6.V - Running from: "C:\Program Files\Mozilla Firefox\"
(((((((((((((((((((((((((((((((((((((((((((((((((( V Log )))))))))))))))))))))))))))))))))))))))))))))))))))))))
C:\WINDOWS\system32\dfiedfgk.dll C:\WINDOWS\system32\kgfdeifd.ini C:\WINDOWS\system32\gfhkj.bak1 C:\WINDOWS\system32\gfhkj.bak2 C:\WINDOWS\system32\gfhkj.ini2 C:\WINDOWS\system32\gfhkj.tmp C:\WINDOWS\system32\gfhkj.bak1 C:\WINDOWS\system32\gfhkj.bak2 C:\WINDOWS\system32\gfhkj.ini2 C:\WINDOWS\system32\gfhkj.tmp C:\WINDOWS\system32\jkhfg.dll C:\WINDOWS\system32\nnnoomn.dll
* * * POST RUN FILES/FOLDERS * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
C:\WINDOWS\system32\wbadfhjsuw.exe C:\WINDOWS\system32\wbadfhjsuw.dat C:\WINDOWS\system32\wbadfhjsuw_nav.dat C:\WINDOWS\system32\wbadfhjsuw_navps.dat C:\WINDOWS\system32\nvs2.inf
((((((((((((((((((((((((((((((( Files Created from 2007-04-05 to 2007-05-21 ))))))))))))))))))))))))))))))))))
2007-05-18 19:09d--------C:\DOCUME~1\Asher\APPLIC~1\Lavasoft 2007-05-18 19:08d--------C:\Program Files\Lavasoft 2007-05-18 11:36d--------C:\DOCUME~1\Asher\APPLIC~1\dvdcss 2007-05-11 19:39d--h-----C:\WINDOWS\PIF 2007-05-08 13:14d--------C:\Program Files\DivX 2007-05-07 23:4998,304--a------C:\WINDOWS\system32\CmdLineExt.dll 2007-05-07 23:35d--------C:\Program Files\Alcohol Soft 2007-05-07 23:33639,224--a------C:\WINDOWS\system32\drivers\sptd.sys 2007-05-07 23:18d--------C:\DOCUME~1\Asher\APPLIC~1\FarStone 2007-05-07 23:155,501--a------C:\WINDOWS\system32\rtclcmg32.dll 2007-05-07 23:13d--------C:\Program Files\temp 2007-05-07 13:1716,512--a------C:\WINDOWS\system32\drivers\ASPI32.SYS 2007-05-07 13:17d--------C:\Program Files\Xilisoft 2007-05-05 22:02d--------C:\Program Files\QuickTime 2007-05-02 15:53d--------C:\Program Files\RenWiz 2007-05-02 15:52d--------C:\DOCUME~1\Asher\APPLIC~1\GetRightToGo 2007-05-01 23:29d--------C:\Program Files\Album Cover Art Downloader 2007-05-01 23:29d--------C:\DOCUME~1\Asher\APPLIC~1\albumart 2007-05-01 23:01d--------C:\DOCUME~1\ALLUSE~1\CloudBrain 2007-05-01 18:18d---s----C:\Program Files\Xfire 2007-05-01 18:18d--------C:\DOCUME~1\Asher\APPLIC~1\Xfire 2007-04-30 17:1249,152--a------C:\WINDOWS\system32\AIMDL.exe 2007-04-30 17:1220,481--a------C:\WINDOWS\system32\SystemsHook.dll 2007-04-30 17:12192,512--a------C:\WINDOWS\system32\ssresources.dll 2007-04-30 17:12d--------C:\Program Files\XAimer 2007-04-29 20:35d--------C:\DOCUME~1\ALLUSE~1\APPLIC~1\MumboJumbo 2007-04-26 14:52d--------C:\DOCUME~1\Asher\APPLIC~1\Ahead 2007-04-26 14:49d--------C:\Program Files\Nero 2007-04-26 14:49d--------C:\DOCUME~1\ALLUSE~1\APPLIC~1\Nero 2007-04-26 14:182,297,552--a------C:\WINDOWS\system32\d3dx9_26.dll 2007-04-26 08:46d--------C:\DOCUME~1\Asher\APPLIC~1\vlc 2007-04-26 08:44d--------C:\Program Files\VideoLAN 2007-04-25 23:04d--------C:\Program Files\otron.net 2007-04-25 22:56d--------C:\Program Files\Microsoft Visual Studio .NET 2003 2007-04-25 22:53d--------C:\WINDOWS\system32\URTTEMP 2007-04-25 12:17d--------C:\Program Files\GameSpy Arcade 2007-04-24 23:35d--------C:\Program Files\Airbear Software 2007-04-24 19:10d--------C:\Program Files\Shockwave.com 2007-04-23 21:312,192,640--a------C:\WINDOWS\system32\kernel1.exe
(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))
2007-05-20 17:02:29--------d-----wC:\Program Files\Norton Security Scan 2007-05-20 15:24:40--------d-----wC:\Program Files\Common Files\Symantec Shared 2007-05-18 09:25:38--------d-----wC:\Program Files\Spyware Doctor 2007-05-15 15:40:25--------d--h--wC:\Program Files\InstallShield Installation Information 2007-05-15 14:56:10--------d-----wC:\DOCUME~1\Asher\APPLIC~1\Skype 2007-05-08 12:14:541,290----a-wC:\WINDOWS\mozver.dat 2007-05-05 20:46:39--------d-----wC:\Program Files\Apple Software Update 2007-05-01 16:58:07--------d-----wC:\Program Files\MagicISO 2007-04-29 15:28:11--------d-----wC:\Program Files\Windows Media Connect 2 2007-04-26 13:54:29--------d-----wC:\Program Files\Common Files\Ahead 2007-04-26 13:46:13--------d-----wC:\Program Files\Ahead 2007-04-26 13:23:18--------d-----wC:\Program Files\XviD 2007-04-25 21:56:57--------d-----wC:\Program Files\Microsoft.NET 2007-04-24 22:17:47--------d-----wC:\Program Files\Intel 2007-04-24 22:13:18--------d-----wC:\Program Files\Google 2007-04-20 11:46:55--------d-----wC:\DOCUME~1\Asher\APPLIC~1\Apple Computer 2007-04-20 11:46:39--------d-----wC:\Program Files\iTunes 2007-04-20 11:46:27--------d-----wC:\Program Files\iPod 2007-04-20 09:35:16--------d-----wC:\Program Files\MSN Messenger 2007-04-19 19:19:46--------d-----wC:\Program Files\KellySoftware 2007-04-19 18:56:0429,696----a-wC:\WINDOWS\mickey32.dll 2007-04-19 18:56:04232,784----a-wC:\WINDOWS\Matrix Code.scr 2007-04-19 18:56:042,285,222----a-wC:\WINDOWS\Matrix Code.exe 2007-04-19 17:10:08--------d-----wC:\Program Files\Skype 2007-04-19 17:10:08--------d-----wC:\Program Files\Common Files\Skype 2007-04-19 17:06:30--------d-----wC:\DOCUME~1\Asher\APPLIC~1\PC Tools 2007-04-19 16:54:56--------d-----wC:\DOCUME~1\Asher\APPLIC~1\Real 2007-04-19 16:54:46--------d-----wC:\Program Files\Common Files\xing shared 2007-04-19 16:54:42--------d-----wC:\Program Files\Common Files\Real 2007-04-19 16:54:32--------d-----wC:\Program Files\Real 2007-04-19 16:02:35--------d-----wC:\DOCUME~1\Asher\APPLIC~1\Google 2007-04-18 13:45:11163,644----a-wC:\WINDOWS\system32\drivers\secdrv.sys 2007-04-18 11:09:29--------d-----wC:\Program Files\LimeWire 2007-04-17 20:58:06--------d-----wC:\Program Files\Messenger 2007-04-17 18:39:07--------d-----wC:\Program Files\BitComet 2007-04-17 18:28:272,560----a-wC:\WINDOWS\system32\BitCometRes.dll 2007-04-16 21:55:14--------d-----wC:\Program Files\The Creative Assembly 2007-04-16 21:55:14--------d-----wC:\Program Files\Common Files\InstallShield 2007-04-16 21:52:58614----a-wC:\WINDOWS\eReg.dat 2007-04-16 21:46:30--------d-----wC:\Program Files\EA Games 2007-03-20 00:34:27--------d-----wC:\Program Files\Delux 2007-03-17 13:43:01292,864----a-wC:\WINDOWS\system32\winsrv.dll 2007-03-16 00:56:100-c--a-wC:\WINDOWS\nsreg.dat 2007-03-15 16:54:3912,219,983------wC:\AVG7QT.DAT 2007-03-14 23:01:59502,272----a-wC:\WINDOWS\system32\winlogon.exe 2007-03-14 22:56:05192,627----a-wC:\WINDOWS\Bug MANAGER Uninstaller.exe 2007-03-14 22:56:05--------d-----wC:\Program Files\Fitbug Limited 2007-03-14 22:56:05--------d-----wC:\Program Files\Common Files\Thraex Software 2007-03-14 22:54:48499,712----a-wC:\WINDOWS\system32\msvcp71.dll 2007-03-14 22:54:48348,160----a-wC:\WINDOWS\system32\msvcr71.dll 2007-03-14 16:31:130-c--a-wC:\WINDOWS\PowerReg.dat 2007-03-14 16:28:28--------d-----wC:\Program Files\Infogrames Interactive 2007-03-13 22:04:56--------d-----wC:\Program Files\Microsoft Works 2007-03-13 21:39:46--------d-----wC:\Program Files\C-Media 3D Audio 2007-03-13 19:31:55--------d-----wC:\Program Files\microsoft frontpage 2007-03-13 19:31:330--sha-rC:\MSDOS.SYS 2007-03-13 19:31:330--sha-rC:\IO.SYS 2007-03-13 19:31:330----a-wC:\CONFIG.SYS 2007-03-13 19:31:330----a-wC:\AUTOEXEC.BAT 2007-03-13 19:30:24--------d--h--wC:\Program Files\WindowsUpdate 2007-03-13 19:29:35--------d-----wC:\Program Files\Common Files\MSSoap 2007-03-13 19:29:27--------d-----wC:\Program Files\Movie Maker 2007-03-13 19:28:3521,640----a-wC:\WINDOWS\system32\emptyregdb.dat 2007-03-13 19:28:19--------d-----wC:\Program Files\Online Services 2007-03-13 19:28:11--------d-----wC:\Program Files\MSN Gaming Zone 2007-03-13 19:28:02--------d-----wC:\Program Files\Windows NT 2007-03-08 15:36:28577,536----a-wC:\WINDOWS\system32\user32.dll 2007-03-08 15:36:2840,960----a-wC:\WINDOWS\system32\mf3216.dll 2007-03-08 15:36:28281,600----a-wC:\WINDOWS\system32\gdi32.dll 2007-03-08 13:47:481,843,584----a-wC:\WINDOWS\system32\win32k.sys 2007-02-05 20:17:02185,344----a-wC:\WINDOWS\system32\upnphost.dll
*Note* empty entries & legit default entries are not shown
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects] {18AA4575-67E5-4807-92AF-A4923D98E974}=C:\WINDOWS\system32\byxyvtu.dll [] {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60}=C:\Program Files\BitComet\tools\BitCometBHO_1.1.3.28.dll [2007-03-29 15:31] {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}=C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll [2007-03-14 03:43] {9030D464-4C02-4ABF-8ECC-5164760863C6}=C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2006-08-31 20:33]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-09-20 11:35] "igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-09-20 11:32] "igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-09-20 11:36] "Cmaudio"="cmicnfg.cpl" [] "Bug Manager"="C:\Program Files\Fitbug Limited\Bug Manager\BugManager.exe" [2007-02-21 12:24] "ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-08-11 15:30] "ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-08-11 15:30] "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [2007-03-14 03:43] "TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-04-19 17:54] "AVG7_CC"="C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" [2007-04-20 14:52] "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-03-14 19:05] "Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-05-18 19:26] "NeroFilterCheck"="C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 15:40] "SDTray"="C:\Program Files\Spyware Doctor\SDTrayApp.exe" [2007-03-19 01:11] "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-04-27 09:41]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 17:24] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 01:56] "BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2006-11-16 19:04] "BitComet"="C:\Program Files\BitComet\BitComet.exe" [2007-04-03 19:04]
[HKEY_USERS\.default\software\microsoft\windows\currentversion\run] "AVG7_Run"=C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks] "{18AA4575-67E5-4807-92AF-A4923D98E974}"="C:\WINDOWS\system32\byxyvtu.dll" []
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\byxyvtu] byxyvtu.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\sdauxservice]
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\sdcoreservice]
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Synchronizer.lnk backup=C:\WINDOWS\pss\Adobe Reader Synchronizer.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Google Updater.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Google Updater.lnk backup=C:\WINDOWS\pss\Google Updater.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Asher^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk] path=C:\Documents and Settings\Asher\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk backup=C:\WINDOWS\pss\OneNote 2007 Screen Clipper and Launcher.lnkStartup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Asher^Start Menu^Programs^Startup^Xfire.lnk] path=C:\Documents and Settings\Asher\Start Menu\Programs\Startup\Xfire.lnk backup=C:\WINDOWS\pss\Xfire.lnkStartup
Contents of the 'Scheduled Tasks' folder 2007-05-18 21:55:17 C:\WINDOWS\tasks\AppleSoftwareUpdate.job 2007-05-18 14:21:46 C:\WINDOWS\tasks\Norton Security Scan.job
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catchme 0.3.660 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net Rootkit scan 2007-05-21 14:26:40 Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
C:\Documents and Settings\Asher\My Documents\Downloads\Finished Downloads\Hack and crack\Every *censored* Windows Keygens\WinXP Windows XP activation (works with pro, home and home upgrd.)\WinXP Windows XP activation Crack (works with pro, home and home upgrd.)\1Installer.exe 294912 bytes C:\Documents and Settings\Asher\My Documents\Downloads\Finished Downloads\Hack and crack\Every *censored* Windows Keygens\WinXP Windows XP activation (works with pro, home and home upgrd.)\WinXP Windows XP activation Crack (works with pro, home and home upgrd.)\INSTRUCTIONS.txt 352 bytes C:\Documents and Settings\Asher\My Documents\Downloads\Finished Downloads\Hack and crack\Every *censored* Windows Keygens\WinXP Windows XP activation (works with pro, home and home upgrd.)\WinXP Windows XP activation Crack (works with pro, home and home upgrd.)\pop-up.bat 216 bytes C:\Documents and Settings\Asher\My Documents\Downloads\Finished Downloads\Hack and crack\Every *censored* Windows Keygens\WinXP Windows XP activation (works with pro, home and home upgrd.)\WinXP Windows XP activation Crack (works with pro, home and home upgrd.)\reset2.exe 61440 bytes C:\Documents and Settings\Asher\My Documents\Downloads\Finished Downloads\Hack and crack\Every *censored* Windows Keygens\WinXP Windows XP activation (works with pro, home and home upgrd.)\WinXP Windows XP activation Crack (works with pro, home and home upgrd.)\winlogon.exe 417792 bytes C:\Documents and Settings\Asher\My Documents\Downloads\Finished Downloads\Hack and crack\Hackers Pack\Windows Genuine Advantage Program\How to bypass windows Genuine Advantage Check on Windows XP\How to bypass windows Genuine Advantage Check on Windows XP_files\index.1.jpg 86016 bytes C:\Documents and Settings\Asher\My Documents\Downloads\Finished Downloads\Hack and crack\Hackers Pack\Windows Genuine Advantage Program\How to bypass windows Genuine Advantage Check on Windows XP\How to bypass windows Genuine Advantage Check on Windows XP_files\index.2.jpg 32768 bytes C:\Documents and Settings\Asher\My Documents\Downloads\Finished Downloads\Hack and crack\Hackers Pack\Windows Genuine Advantage Program\How to bypass windows Genuine Advantage Check on Windows XP\How to bypass windows Genuine Advantage Check on Windows XP_files\Thumbs.db 12288 bytes
scan completed successfully hidden files: 8
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Completion time: 2007-05-21 14:30:30 - machine was rebooted C:\ComboFix-quarantined-files.txt ... 2007-05-21 14:30
--- E O F --- You haven't posted a fresh HJT log neither have you reported back as to how your system is working now. You need to do both please.
Two things worry me.
Firstly, you seem to be using P2P file sharing software. Whilst the P2P program you use (e.g. Limwewire) may not be infected with malware the files you download may very well be. There is little or no point in us fixing your computer if you go online only to get reinfected again. We are all wasting our time.
My recommendation is that you stop using P2P for the time being at least. Teach yourself more about it and how to check that downloaded files are clean.
A couple of useful articles for you to read ...
http://www.spywareinfo.com/articles/p2p/
http://p2p.malwareremoval.com/
Of more importance, though, the your copy of Windows and other software on this system. I have a suspicion you are not using a legit copy of the Windows operating system and/or other software on this computer is warez/cracked.
Please confirm the position and let us know which software on this computer is warez/cracked.
Thanks.
OJfirst off, i was going to include the scan report. (its massive, i have nearly 400 infected files) do you still want me to post it?
my windows xp is not genuine because i was not given a xp cd and i had to renstall so i downloaded a .torrent.
i do have some cracked software here they are: XP SP2 Renwiz file renamer xilisoft DVD burner Nero 7 ultra ediition I can't help you any further because I understand it is the policy of this site not to fix illegal copies of software. This is also my own personal philosophy.
In any event, any fix we would suggest would be unlikely to work as it is the pirated software that is causing your trouble. We fix it ... you go online and get infected again.
Like I've said before we are all wasting our time.
First you should get yourself a legal copy of windows and stop using the other cracked programs.
We can help you after that.
OJyou said it didnt come with a cd where did you get the computer?? a manufacture?? a private custom shop? you might be able to get a cd to reformat withDue to lack of feedback, I am closing this topic. If you are the original poster and you would like this topic to be re-opened for any reason, PM me or another moderator and it can be arranged.
If you are not the original poster and you require help, please start a New Topic with information about your computer and your problem.
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