I have AOL and recently downloaded their version of McAfee. Since then, I have had nothing but problems. They have helped me fix a couple of problems, but now it is unbearable. I can not open ANY web pages and get the "Microsoft Explorer error" message. I also can not open the MY COMPUTER folder and several other folders. This time, AOL says it is a Microsoft problem. Any suggestions would be greatly appreciated.Advice number 1.... McAfee is a HORRIBLE program... Second... What version of Windows are you using? We might be able to run a system restore... Another thing... When did this happen?

[glb]Flame[/glb]All of these problems started after I intalled the McAfee THROUGH AOL. I talked to them about 10 times on the phone and thought I had it fixed. Then, I tried to transfer some data off of a jump drive onto my computer and that is when things got about 1000 times worse. I checked both the jump drive and the computer the info came off of......no problems from them (so it seems). I have Windows XP.
Thanks again.let's do a system restore.... Click Start -> Accessories -> System Tools -> System Restore ... Now, click nect on the window that pops-up. (Make sure that you have revert to an earlier time selected) Now... A calendar wil pop-up... SELECT the day BEFORE you installed McAfee.. Now, click next... You will see a dialog window SAYING what will happen.. Make sure that the right day is selected, and click next... Your computer will now restart... Before it restarts, you will see a status window... Now, this MAY move SLOWLY, so be patient! Let us know what happens next...

[glb]Flame[/glb]Hi,
Well, I tried to do that, but this time, when I turned on my computer, I don't even have a START button, so I can't get to anything. Any other suggestions?
Thanks.Try running system restore in Safe Mode...

[glb]Flame[/glb]How can I restart it in safe mode?I tried to do the SYSTME restore by hitting CNTL-ALT-Del. Here is what came up...
System Configuration Utility

General System.INI WIN.INI BOOT. INI Services Setup


Start Up Selection

o Normal Startup - Load all device drivers & services
o Diagnostic Startup - load basic devices and services only
o Selective Startup:
ü Process SYSTEM.INI file
ü Process WIN.INI file
ü Load System Services
§ Load Startup Items
o Use original BOOT.INI

Launch System Restore Expand File



WHich one should I use? I am inclined to do the NORMAL restore...is that right?