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Solve : Apple apologises for Maps switch 'frustration'?

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Apple's chief executive has penned an apology following a barrage of criticism CAUSED by its switch to a new maps system.

Tim Cook acknowledged that users had been FRUSTRATED by the move and repeated a pledge to improve the software.

In the meantime he SUGGESTED users download an alternative product from one of its rivals.

A link to the letter appears on the firm's home page.

Although the company has issued several apologies over recent months, this one is UNUSUAL for its prominence and the fact it was written by Mr Cook himself.

Full story: http://www.bbc.co.uk/news/technology-19760978



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