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Answer» Hello everyone !
Ever since I updated my iTunes and my iPhone and iPad software, My laptop stopped recognising my devices.
My laptop has Windows 10 64bit operating system.
I uninstalled and reinstalled the new version iTunes 12.10.2 many times. I followed the correct order of the procedure as recommended by Apple.
I restarted the Apple Mobile Device service but this didn't solve the PROBLEM.
I REALISED that the Apple UBS DRIVER is missing from my Device Manager. ( as you can see in the Photo).
I tried to install it manually but again this was not helpful.
Then I uninstall this version of iTunes and downloaded an older ONE ( iTunes 12.4.3.1). Again the driver still hasn't been installed.
I don't know what is the problem. I SEARCHED the internet and tried all the tricks. Could you please help me tackle this problem. I really need to backup my iPad.
Thank you.
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