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Answer» My computer recently started having the problem of telling my that none of my programs could run because they were infected. The internet wouldn't work, unless it was opening on its own to a porn page. I did some searching and found this site and after about 4 hours of work have gotten the three logs that you ask for. Much of this was done in safe mode but that's the only way I could GET it to work. I'll post the logs in the order I acquired them.
I hope I post these right, but please let me know if I did something wrong. Thanks in advance for your help. I really appreciate it.
SUPERAntiSpyware Scan Log http://www.superantispyware.com
Generated 02/18/2010 at 07:29 PM
Application Version : 4.34.1000
Core Rules Database Version : 4601 Trace Rules Database Version: 2413
Scan type : Complete Scan Total Scan Time : 01:45:14
Memory items scanned : 314 Memory threats detected : 0 Registry items scanned : 8694 Registry threats detected : 2 File items scanned : 198158 File threats detected : 2
Rogue.AntivirusSoft [llcjbwvj] C:\USERS\ROBERTA\APPDATA\LOCAL\CSNEFM\OBLQSFTAV.EXE C:\USERS\ROBERTA\APPDATA\LOCAL\CSNEFM\OBLQSFTAV.EXE HKU\S-1-5-21-28988871-2951861398-4232707214-1001\Software\avsoft C:\Windows\Prefetch\OBLQSFTAV.EXE-96E2E17F.pf
Malwarebytes' Anti-Malware 1.44 Database version: 3510 Windows 6.0.6002 Service Pack 2 (Safe Mode) Internet Explorer 8.0.6001.18882
2/18/2010 7:49:03 PM mbam-log-2010-02-18 (19-49-03).txt
Scan type: Quick Scan Objects scanned: 107548 Time elapsed: 3 minute(s), 59 second(s)
Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 1 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0
Memory Processes Infected: (No malicious items detected)
Memory Modules Infected: (No malicious items detected)
Registry Keys Infected: (No malicious items detected)
Registry Values Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\pufpyiod (Trojan.FakeAlert.N) -> Quarantined and deleted successfully.
Registry Data Items Infected: (No malicious items detected)
Folders Infected: (No malicious items detected)
Files Infected: (No malicious items detected)
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:21:22 PM, on 2/18/2010 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v8.00 (8.00.6001.18882) Boot mode: Normal
Running processes: C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe C:\Windows\SYSTEM32\WISPTIS.EXE C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe C:\Windows\system32\WTablet\Pen_TabletUser.exe C:\Windows\System32\mobsync.exe C:\hp\support\hpsysdrv.exe C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe C:\Windows\RtHDVCpl.exe C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\acrotray.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe C:\Windows\PixArt\PAC7302\Monitor.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files\Logitech\QuickCam\Quickcam.exe C:\Program Files\HP\HP Software Update\hpwuSchd2.exe C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe C:\Program Files\MSN Toolbar\Platform\4.0.0205.2\mswinext.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Windows\system32\schtasks.exe C:\Windows\ehome\ehmsas.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\hp\kbd\kbd.exe C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe C:\Windows\system32\Macromed\Flash\FlashUtil10d.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\SearchProtocolHost.exe C:\Program Files\Trend Micro\HijackThis\sniper.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.bresnan.net/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?
TYPE=3&tp=iehome&locale=EN_US&c=74&bd=Pavilion&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?
TYPE=3&tp=iehome&locale=EN_US&c=74&bd=Pavilion&pf=desktop R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Norton Internet
Security\Engine\16.8.0.41\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Norton Internet
Security\Engine\16.8.0.41\IPSBHO.DLL O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search
Helper\SEPsearchhelperie.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows
Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0
\Acrobat\AcroIEFavClient.dll O2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\4.0.0205.2\npwinext.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Norton Internet
Security\Engine\16.8.0.41\coIEPlg.dll O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\4.0.0205.2\npwinext.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe" O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [CCUTRAYICON] FactoryMode O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe" O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe" O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe" O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m
"C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" O4 - HKLM\..\Run: [PAC7302_Monitor] C:\Windows\PixArt\PAC7302\Monitor.exe O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe" O4 - HKLM\..\Run: [MSN Toolbar] "C:\Program Files\MSN Toolbar\Platform\4.0.0205.2\mswinext.exe" O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_7 -reboot 1 O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup O4 - HKCU\..\Run: [lightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ? O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Snapfish Media Detector.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0
\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0
\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0
\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0
\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0
\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0
\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra 'TOOLS' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet
Explorer\SkypeIEPlugin.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web
Printing\hpswp_BHO.dll O13 - Gopher Prefix: O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://chat.bresnan.com/sdccommon/download/tgctlcm.cab O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) -
http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab O16 - DPF: {A1662FB6-39BE-41BB-ACDC-0448FB1B5817} (Photo Upload Plugin Class) -
http://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_5/PhotoCenter_ActiveX_Control.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) -
http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-us.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41
\coIEPlg.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32
\IDriverT.exe O23 - Service: Intel DH Service (IntelDHSvcConf) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Tools\IntelDHSvcConf.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media
Server\bin\ISSM.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common
Files\LightScribe\LSSrvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file
missing) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-
2F227FCA9A08}\PIFSvc.exe O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media
Server\bin\mediaserver.exe O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media
Server\Shells\MCLServiceATL.exe O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network
Magic\WebServer\bin\nmraapache.exe O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41
\ccSvcHst.exe O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI
Service.exe O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe O23 - Service: Seagate Sync Service - Seagate Technology LLC - C:\Program Files\Seagate\Sync\SeaSyncServices.exe O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Windows\system32\Pen_Tablet.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
-- End of file - 20056 bytes Download The Comedian by Rorschach112 to your desktop.
* Double click the program to run it. * It will do a series of tasks and tell you when each one is finished. * You will be prompted to press any key after each step * When it is done it will close and exit itself automatically. * You can delete The_Comedian.exe once it is finished.
----------
Download DDS from |HERE| or |HERE| or |HERE| and save it to your desktop.
Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)
* XP users Double click on dds to run it. * If your antivirus or firewall try to block DDS then please allow it to run. * When finished DDS will open two (2) logs.
1) DDS.txt 2) Attach.txt
* Save both logs to your desktop. * Please copy and paste the entire contents of both logs in your next reply.
Note: DDS will instruct you to post the Attach.txt log as an attachment. Please just post it as you would any other log by copy and pasting it into the reply. DDS (Ver_09-12-01.01) - NTFSx86 Run by Roberta at 21:54:52.29 on Thu 02/18/2010 Internet Explorer: 8.0.6001.18882 Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2038.846 [GMT -7:00]
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
============== Running Processes ===============
C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\SYSTEM32\WISPTIS.EXE C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe C:\Windows\system32\svchost.exe -k hpdevmgmt C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe c:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe C:\Windows\System32\svchost.exe -k HPZ12 C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe C:\Windows\System32\svchost.exe -k HPZ12 C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\system32\Pen_Tablet.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\DRIVERS\xaudio.exe C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe C:\Windows\system32\WUDFHost.exe C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe C:\Windows\SYSTEM32\WISPTIS.EXE C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe C:\Windows\system32\WTablet\Pen_TabletUser.exe C:\Windows\system32\Pen_Tablet.exe C:\Windows\system32\DllHost.exe C:\Windows\System32\mobsync.exe C:\hp\support\hpsysdrv.exe C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe C:\Windows\RtHDVCpl.exe C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\acrotray.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe C:\Windows\PixArt\PAC7302\Monitor.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files\Logitech\QuickCam\Quickcam.exe C:\Program Files\HP\HP Software Update\hpwuSchd2.exe C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe C:\Program Files\MSN Toolbar\Platform\4.0.0205.2\mswinext.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Windows\system32\schtasks.exe C:\Windows\ehome\ehmsas.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\iPod\bin\iPodService.exe C:\hp\kbd\kbd.exe C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\Program Files\Trend Micro\HijackThis\sniper.exe C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe C:\Windows\system32\Macromed\Flash\FlashUtil10d.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\Roberta\Desktop\dds.scr
============== Pseudo HJT Report ===============
uStart Page = hxxp://homepage.bresnan.net/ mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=Pavilion&pf=desktop mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=Pavilion&pf=desktop uInternet Settings,ProxyServer = http=127.0.0.1:5555 uInternet Settings,ProxyOverride = BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\adobe acrobat 7.0\activex\AcroIEHelper.dll BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\coIEPlg.dll BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\IPSBHO.DLL BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0205.2\npwinext.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\coIEPlg.dll TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0205.2\npwinext.dll TB: {A057A204-BACC-4D26-8087-36EE87E26986} - No File TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autoRun uRun: [updateMgr] "c:\program files\adobe\adobe acrobat 7.0\acrobat\AdobeUpdateManager.exe" AcPro7_0_7 -reboot 1 uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe uRun: [EasyLinkAdvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup uRun: [lightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe mRun: [KBD] c:\hp\kbd\KbdStub.EXE mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe" mRun: [RtHDVCpl] RtHDVCpl.exe mRun: [CCUTRAYICON] FactoryMode mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe" mRun: [SunJavaUpdateReg] "c:\windows\system32\jureg.exe" mRun: [] mRun: [Adobe Version Cue CS2] "c:\program files\adobe\adobe version cue cs2\controlpanel\VersionCueCS2Tray.exe" mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\adobe acrobat 7.0\distillr\Acrotray.exe" mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll" mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe" mRun: [PAC7302_Monitor] c:\windows\pixart\pac7302\Monitor.exe mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe" mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe" mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0205.2\mswinext.exe" mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe StartupFolder: c:\users\roberta\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-000000000002}\SC_Acrobat.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\snapfi~1.lnk - c:\program files\snapfish picture mover\SnapfishMediaDetector.exe mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: Convert link target to Adobe PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert link target to existing PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert selected links to Adobe PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert selected links to existing PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Convert selection to Adobe PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert selection to existing PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert to Adobe PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert to existing PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000 IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://chat.bresnan.com/sdccommon/download/tgctlcm.cab DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} - hxxp://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab DPF: {A1662FB6-39BE-41BB-ACDC-0448FB1B5817} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_5/PhotoCenter_ActiveX_Control.cab DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-us.cab Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp3.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\CoIEPlg.dll Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll Notify: igfxcui - igfxdev.dll SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
============= SERVICES / DRIVERS ===============
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-1-27 310320] R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-1-27 259632] R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-1-27 482432] R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100210.001\IDSvix86.sys [2010-2-12 343088] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-17 66632] R2 DQLWinService;DQLWinService;c:\program files\common files\intel\inteldh\nms\adpplugins\DQLWinService.exe [2006-9-3 208896] R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\norton internet security\engine\16.8.0.41\ccSvcHst.exe [2010-1-27 117640] R2 Seagate Sync Service;Seagate Sync Service;c:\program files\seagate\sync\SeaSyncServices.exe [2007-1-18 24120] R2 TabletServicePen;TabletServicePen;c:\windows\system32\Pen_Tablet.exe [2008-5-11 1373480] R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-9-17 24652] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-30 102448] R3 HCW85BDA;Hauppauge WinTV 885 Video Capture;c:\windows\system32\drivers\HCW85BDA.sys [2007-8-15 968064] R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\nis\1008000.029\symndisv.sys [2010-1-27 48688] S2 IntelDHSvcConf;Intel DH Service;c:\program files\intel\inteldh\intel media server\tools\IntelDHSvcConf.exe [2006-5-10 29696] S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-7-21 21504] S3 MCLServiceATL;Intel(R) Application Tracker;c:\program files\intel\inteldh\intel media server\shells\MCLServiceATL.exe [2006-9-11 167936] S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-17 12872] S3 VST_DPV;VST_DPV;c:\windows\system32\drivers\VSTDPV3.SYS [2006-11-2 987648] S3 VSTHWBS2;VSTHWBS2;c:\windows\system32\drivers\VSTBS23.SYS [2006-11-2 251904]
=============== Created Last 30 ================
2010-02-19 03:19:140d-----w-c:\program files\Trend Micro 2010-02-19 03:04:570d-----w-c:\programdata\Sun 2010-02-19 00:09:210d-----w-c:\programdata\SUPERAntiSpyware.com 2010-02-19 00:07:520d-----w-c:\users\roberta\appdata\roaming\SUPERAntiSpyware.com 2010-02-19 00:07:520d-----w-c:\program files\SUPERAntiSpyware 2010-02-18 23:41:140d-----w-c:\program files\common files\Wise Installation Wizard 2010-02-18 23:37:220d-----w-c:\program files\CCleaner 2010-02-12 22:14:420d-----w-c:\program files\iPod 2010-02-12 22:14:380d-----w-c:\program files\iTunes 2010-02-09 20:08:113600456----a-w-c:\windows\system32\ntkrnlpa.exe 2010-02-09 20:08:113548216----a-w-c:\windows\system32\ntoskrnl.exe 2010-02-09 20:06:50212992----a-w-c:\windows\system32\drivers\mrxsmb10.sys 2010-02-09 20:06:50105984----a-w-c:\windows\system32\drivers\mrxsmb.sys 2010-02-09 17:16:250d-----w-c:\users\roberta\appdata\roaming\SupportSoft 2010-02-09 16:44:450d-----w-c:\program files\common files\supportsoft 2010-01-23 14:49:190d-----w-C:\WTablet
==================== Find3M ====================
2010-02-19 03:03:40411368----a-w-c:\windows\system32\deploytk.dll 2010-02-17 17:42:3360724----a-w-c:\windows\fonts\ClarendonTLig.ttf 2010-02-17 17:39:0046848----a-w-c:\windows\fonts\clrndnc_0.ttf 2010-02-17 17:39:0046848----a-w-c:\windows\fonts\clrndnc.ttf 2010-02-17 17:09:0149652----a-w-c:\windows\fonts\Clarendon Bold Condensed BT.ttf 2010-02-17 16:57:5764436----a-w-c:\windows\fonts\CLARENDO (2).TTF 2010-02-08 18:11:3339888----a-w-c:\windows\fonts\Djfancy.TTF 2010-02-08 18:10:3553976----a-w-c:\windows\fonts\NICKELOD.TTF 2010-02-08 18:08:4746184----a-w-c:\windows\fonts\CACPINAF.TTF 2010-01-07 23:07:1438224----a-w-c:\windows\system32\drivers\mbamswissarmy.sys 2010-01-07 23:07:0419160----a-w-c:\windows\system32\drivers\mbam.sys 2010-01-02 06:38:20916480----a-w-c:\windows\system32\wininet.dll 2010-01-02 06:32:3371680----a-w-c:\windows\system32\iesetup.dll 2010-01-02 06:32:33109056----a-w-c:\windows\system32\iesysprep.dll 2010-01-02 04:57:00133632----a-w-c:\windows\system32\ieUnatt.exe 2010-01-02 02:46:48254----a-w-c:\users\roberta\jobq.dat 2009-12-04 18:30:0512288----a-w-c:\windows\system32\tsbyuv.dll 2009-12-04 18:29:411314816----a-w-c:\windows\system32\quartz.dll 2009-12-04 18:28:5222528----a-w-c:\windows\system32\msyuv.dll 2009-12-04 18:28:5131744----a-w-c:\windows\system32\msvidc32.dll 2009-12-04 18:28:51123904----a-w-c:\windows\system32\msvfw32.dll 2009-12-04 18:28:4913312----a-w-c:\windows\system32\msrle32.dll 2009-12-04 18:28:2782944----a-w-c:\windows\system32\mciavi32.dll 2009-12-04 18:28:2150176----a-w-c:\windows\system32\iyuv_32.dll 2009-12-04 18:27:1291136----a-w-c:\windows\system32\avifil32.dll 2009-11-17 10:28:0486016----a-w-c:\windows\inf\infpub.dat 2009-11-17 10:28:04665600----a-w-c:\windows\inf\drvindex.dat 2009-11-17 10:28:03143360----a-w-c:\windows\inf\infstrng.dat 2009-11-17 10:28:03143360----a-w-c:\windows\inf\infstor.dat 2008-07-27 03:28:58174--sha-w-c:\program files\desktop.ini 2006-11-02 12:42:0230674----a-w-c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 12:42:0230674----a-w-c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 12:42:02287440----a-w-c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 12:42:02287440----a-w-c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 09:20:21287440----a-w-c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 09:20:21287440----a-w-c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 09:20:1930674----a-w-c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 09:20:1930674----a-w-c:\windows\inf\perflib\0000\perfc.dat 2009-10-17 00:54:30245760--sha-w-c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat 2007-12-02 02:32:5922--sha-w-c:\windows\sminst\HPCD.sys 2007-08-16 02:32:558192--sha-w-c:\windows\users\default\NTUSER.DAT
============= FINISH: 21:56:21.58 ===============
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-12-01.01)
Microsoft® Windows Vista™ Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 9/3/2007 8:36:15 AM System Uptime: 2/18/2010 7:55:03 PM (2 hours ago)
Motherboard: ASUSTek Computer INC. | | Leonite2 Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz | Socket 775 | 2200/200mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 289 GiB total, 183.476 GiB free. D: is FIXED (NTFS) - 9 GiB total, 1.214 GiB free. E: is CDROM () F: is Removable G: is Removable H: is Removable I: is Removable J: is Removable K: is Removable
==== Disabled Device Manager Items =============
==== System Restore Points ===================
==== Installed Programs ======================
32 Bit HP CIO Components Installer Activation Assistant for the 2007 Microsoft Office suites ActiveCheck component for HP Active Support Library Adobe Acrobat 7.0 Professional Adobe Bridge 1.0 Adobe Common File Installer Adobe Creative Suite 2 Adobe Flash Player 10 ActiveX Adobe GoLive CS2 Adobe Help Center 1.0 Adobe Illustrator CS2 Adobe InDesign CS2 Adobe Photoshop CS2 Adobe Reader 8.1.0 Adobe Stock Photos 1.0 Adobe SVG Viewer 3.0 Adobe Version Cue CS2 Apple Application Support Apple Mobile Device Support Apple Software Update Bonjour BresnanClientSetup BufferChm C4600 CCleaner Destinations DeviceDiscovery DIGOpt Drivers Install For Linksys Easylink Advisor Enhanced Multimedia Keyboard Solution ERUNT 1.1j FamilySearch Indexing (www.familysearchindexing.org) FreeAgent Go Tools Google Toolbar for Internet Explorer GPBaseService2 Hardware Diagnostic Tools HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) HP Active Support Library HP Active Support Library 32 bit components HP Customer Experience Enhancements HP Customer Feedback HP Customer Participation Program 13.0 HP Easy Setup - Frontend HP Imaging Device Functions 13.0 HP On-Screen Cap/Num/Scroll Lock Indicator HP Photosmart C4600 All-In-One Driver Software 13.0 Rel .5 HP Photosmart Essential 2.01 HP Photosmart Essential2.01 HP Picasso Media Center Add-In HP Print Projects 1.0 HP Smart Web Printing 4.5 HP Solution Center 13.0 HP Total Care Advisor HP Update HPAsset component for HP Active Support Library HPPhotoGadget hpPrintProjects HPProductAssistant hpWLPGInstaller Intel(R) Graphics Media Accelerator Driver Intel(R) Matrix Storage Manager Intel® Viiv™ Software iPhone Configuration Utility iTunes Java Auto Updater Java(TM) 6 Update 18 Java(TM) SE Runtime Environment 6 Update 1 LightScribe 1.6.45.1 Linksys EasyLink Advisor 1.6 (0032) LiveUpdate 3.2 (Symantec Corporation) LiveUpdate Notice (Symantec Corporation) Logitech Legacy USB Camera Driver Package Logitech QuickCam Logitech QuickCam Driver Package Logitech Updater Malwarebytes' Anti-Malware MarketResearch Microsoft .NET Framework 3.5 SP1 Microsoft Application Error Reporting Microsoft Choice Guard Microsoft Default Manager Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Excel MUI (English) 2007 Microsoft Office Home and Student 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Search Enhancement Pack Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft VC9 runtime libraries Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Works MobileMe Control Panel MSN MSN Toolbar MSN Toolbar Platform MSVCRT MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB941833) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) muvee autoProducer 6.0 My HP Games Network Magic Norton Internet Security PC VGA [emailprotected] Plus Pen Tablet PS_AIO_05_C4600_Software_Min PSSWCORE Pure Networks Platform Python 2.5 QuickTime Realtek High Definition Audio Driver Rhapsody Rhapsody Player Engine Roxio Activation Module Roxio Creator Audio Roxio Creator Basic v9 Roxio Creator Copy Roxio Creator Data Roxio Creator EasyArchive Roxio Creator Tools Roxio Express Labeler 3 Roxio MyDVD Basic v9 Safari Scan Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB973704) Security Update for CAPICOM (KB931906) Security Update for Microsoft Office Excel 2007 (KB973593) Security Update for Microsoft Office PowerPoint 2007 (KB957789) Security Update for Microsoft Office system 2007 (972581) Security Update for Microsoft Office system 2007 (KB969613) Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Skype web features Skype™ 4.1 SmartWebPrinting Snapfish Picture Mover Soft Data Fax Modem with SmartCP SolutionCenter Status Suite Specific SUPERAntiSpyware Free Edition Toolbox TrayApp Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office InfoPath 2007 (KB976416) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 (KB974561) Update for Microsoft Office Word 2007 Help (KB963665) VideoToolkit01 Viewpoint Media Player WeatherBug Gadget WebReg Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Messenger Windows Live Photo Gallery Windows Live Sync Windows Live Upload Tool Yahoo! Install Manager Yahoo! Search Protection Yahoo! Software Update Yahoo! Toolbar
==== End Of File =========================== Go to Add or Remove Programs and uninstall:
- Java(TM) SE Runtime Environment 6 Update 1
- Viewpoint Media Player
. ----------
If you already have COMBOFIX be sure to delete it and download a new copy.
Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.
Link #1 Link #2
**Note: It is important that it is saved directly to your Desktop
DO NOT run it yet!
Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system
Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
Delete these files/folders, as follows:
1. Go to Start > Run > type Notepad.exe and click OK to open Notepad. It must be Notepad, not Wordpad. 2. Copy the text in the below code box by highlighting all the text and pressing Ctrl+C
Code: [Select]KillAll::
DDS:: uInternet Settings,ProxyServer = http=127.0.0.1:5555 BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File TB: {A057A204-BACC-4D26-8087-36EE87E26986} - No File TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File mRun: [<NO NAME>]
3. Go to the Notepad window and click Edit > Paste 4. Then click File > Save 5. Name the file CFScript.txt - Save the file to your Desktop 6. Then drag the CFScript (hold the left mouse button while dragging the file) and drop it (release the left mouse button) into ComboFix.exe as you see in the screenshot below. Important: Perform this instruction carefully!
ComboFix will begin to execute, just follow the prompts. After reboot (in case it asks to reboot), it will produce a log for you. Post that log (Combofix.txt) in your next reply.
Note: Do not mouseclick ComboFix's window while it is running. That may cause your system to freezeI got the programs uninstalled and ComboFix to run, but once it restarted the computer and gave me a log, IE would now longer let me run it saying it was an "Illegal operation attempted on a registry key that has been marked for deletion." The same message was presented when I tried to run Safari (the only other browser installed on that computer). So I saved the log and am posting from a different computer.
ComboFix 10-02-18.09 - Roberta 02/19/2010 9:13.1.2 - x86 MicrosoftÆ Windows Vistaô Home Premium 6.0.6002.2.1252.1.1033.18.2038.697 [GMT -7:00] Running from: c:\users\Roberta\Desktop\ComboFix.exe Command switches used :: c:\users\Roberta\Desktop\CFScript.txt SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7} SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} .
((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) .
c:\$recycle.bin\S-1-5-21-2152478756-3922319563-605102323-500 c:\$recycle.bin\S-1-5-21-2247044132-4097389474-3979866955-1000 c:\$recycle.bin\S-1-5-21-2707314144-2212986238-3296375092-500 c:\$recycle.bin\S-1-5-21-28988871-2951861398-4232707214-500
. ((((((((((((((((((((((((( Files Created from 2010-01-19 to 2010-02-19 ))))))))))))))))))))))))))))))) .
2010-02-19 16:22 . 2010-02-19 16:25--------d-----w-c:\users\Roberta\AppData\Local\temp 2010-02-19 16:22 . 2010-02-19 16:22--------d-----w-c:\users\IUSR_NMPR\AppData\Local\temp 2010-02-19 04:53 . 2010-02-19 04:53--------d-----w-c:\program files\ERUNT 2010-02-19 03:19 . 2010-02-19 03:19--------d-----w-c:\program files\Trend Micro 2010-02-19 00:09 . 2010-02-19 00:09--------d-----w-c:\programdata\SUPERAntiSpyware.com 2010-02-19 00:07 . 2010-02-19 00:07--------d-----w-c:\program files\SUPERAntiSpyware 2010-02-19 00:07 . 2010-02-19 00:07--------d-----w-c:\users\Roberta\AppData\Roaming\SUPERAntiSpyware.com 2010-02-18 23:41 . 2010-02-18 23:41--------d-----w-c:\program files\Common Files\Wise Installation Wizard 2010-02-18 23:37 . 2010-02-18 23:37--------d-----w-c:\program files\CCleaner 2010-02-18 22:42 . 2010-02-19 02:30--------d-----w-c:\users\Roberta\AppData\Local\csnefm 2010-02-12 22:14 . 2010-02-12 22:14--------d-----w-c:\program files\iPod 2010-02-12 22:14 . 2010-02-12 22:15--------d-----w-c:\program files\iTunes 2010-02-12 22:10 . 2010-02-12 22:11--------d-----w-c:\program files\QuickTime 2010-02-09 20:08 . 2009-12-08 20:013600456----a-w-c:\windows\system32\ntkrnlpa.exe 2010-02-09 20:08 . 2009-12-08 20:013548216----a-w-c:\windows\system32\ntoskrnl.exe 2010-02-09 20:06 . 2009-12-04 15:56212992----a-w-c:\windows\system32\drivers\mrxsmb10.sys 2010-02-09 20:06 . 2009-12-04 15:56105984----a-w-c:\windows\system32\drivers\mrxsmb.sys 2010-02-09 17:16 . 2010-02-09 17:16--------d-----w-c:\users\Roberta\AppData\Roaming\SupportSoft 2010-02-09 16:44 . 2010-02-09 16:44--------d-----w-c:\program files\Common Files\supportsoft 2010-01-23 14:49 . 2010-01-23 14:49--------d-----w-C:\WTablet
. (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2010-02-19 16:24 . 2008-05-11 18:42--------d-----w-c:\users\Roberta\AppData\Roaming\WTablet 2010-02-19 16:08 . 2007-08-16 02:06--------d-----w-c:\program files\Java 2010-02-19 16:08 . 2007-08-16 02:06--------d-----w-c:\program files\Common Files\Java 2010-02-19 16:08 . 2010-02-19 16:080----a-w-c:\windows\system32\REN2119.tmp 2010-02-19 16:08 . 2010-02-19 16:080----a-w-c:\windows\system32\REN2118.tmp 2010-02-19 16:08 . 2010-02-19 16:080----a-w-c:\windows\system32\REN2117.tmp 2010-02-19 15:52 . 2009-09-18 00:42--------d-----w-c:\programdata\Viewpoint 2010-02-19 15:52 . 2009-09-18 00:41--------d-----w-c:\program files\Viewpoint 2010-02-19 03:03 . 2009-03-13 21:38411368----a-w-c:\windows\system32\deploytk.dll 2010-02-18 23:46 . 2009-02-17 03:43--------d-----w-c:\program files\Malwarebytes' Anti-Malware 2010-02-18 23:29 . 2007-10-25 22:56120824----a-w-c:\users\Roberta\AppData\Local\GDIPFONTCACHEV1.DAT 2010-02-12 22:14 . 2007-11-03 19:40--------d-----w-c:\program files\Common Files\Apple 2010-02-10 10:20 . 2006-11-02 11:18--------d-----w-c:\program files\Windows Mail 2010-02-09 05:28 . 2008-03-02 03:02--------d-----w-c:\users\Roberta\AppData\Roaming\Skype 2010-02-08 23:01 . 2008-02-10 21:18--------d-----w-c:\users\Roberta\AppData\Roaming\skypePM 2010-01-20 15:52 . 2009-10-25 03:22--------d-----w-c:\program files\Microsoft Silverlight 2010-01-19 18:58 . 2010-01-05 15:38--------d-----w-c:\programdata\McAfee Security Scan 2010-01-19 18:58 . 2007-08-16 02:08--------d-----w-c:\program files\Microsoft Works 2010-01-19 16:26 . 2010-01-19 16:26--------d-----w-c:\programdata\Office Genuine Advantage 2010-01-07 23:07 . 2009-02-17 03:4338224----a-w-c:\windows\system32\drivers\mbamswissarmy.sys 2010-01-07 23:07 . 2009-02-17 03:4319160----a-w-c:\windows\system32\drivers\mbam.sys 2010-01-07 15:38 . 2010-01-07 15:38--------d-----w-c:\programdata\McAfee 2010-01-06 15:13 . 2007-10-26 00:03--------d-----w-c:\users\Roberta\AppData\Roaming\MSN6 2010-01-04 20:34 . 2007-08-16 01:57--------d-----w-c:\program files\HP 2010-01-02 06:38 . 2010-01-22 10:47916480----a-w-c:\windows\system32\wininet.dll 2010-01-02 06:32 . 2010-01-22 10:4771680----a-w-c:\windows\system32\iesetup.dll 2010-01-02 06:32 . 2010-01-22 10:47109056----a-w-c:\windows\system32\iesysprep.dll 2010-01-02 04:57 . 2010-01-22 10:47133632----a-w-c:\windows\system32\ieUnatt.exe 2010-01-02 02:46 . 2009-03-13 21:41254----a-w-c:\users\Roberta\jobq.dat 2009-12-11 11:43 . 2010-02-09 20:07302080----a-w-c:\windows\system32\drivers\srv.sys 2009-12-11 11:43 . 2010-02-09 20:0798816----a-w-c:\windows\system32\drivers\srvnet.sys 2009-12-08 20:01 . 2010-02-09 20:07904776----a-w-c:\windows\system32\drivers\tcpip.sys 2009-12-08 17:26 . 2010-02-09 20:0730720----a-w-c:\windows\system32\drivers\tcpipreg.sys 2009-12-04 18:30 . 2010-02-09 20:0712288----a-w-c:\windows\system32\tsbyuv.dll 2009-12-04 18:29 . 2010-02-09 20:071314816----a-w-c:\windows\system32\quartz.dll 2009-12-04 18:28 . 2010-02-09 20:0722528----a-w-c:\windows\system32\msyuv.dll 2009-12-04 18:28 . 2010-02-09 20:0731744----a-w-c:\windows\system32\msvidc32.dll 2009-12-04 18:28 . 2010-02-09 20:07123904----a-w-c:\windows\system32\msvfw32.dll 2009-12-04 18:28 . 2010-02-09 20:0713312----a-w-c:\windows\system32\msrle32.dll 2009-12-04 18:28 . 2010-02-09 20:0782944----a-w-c:\windows\system32\mciavi32.dll 2009-12-04 18:28 . 2010-02-09 20:0750176----a-w-c:\windows\system32\iyuv_32.dll 2009-12-04 18:27 . 2010-02-09 20:0791136----a-w-c:\windows\system32\avifil32.dll 2007-12-02 02:32 . 2007-12-02 02:3222--sha-w-c:\windows\SMINST\HPCD.sys 2007-08-16 02:32 . 2007-08-16 02:288192--sha-w-c:\windows\Users\Default\NTUSER.DAT .
((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & LEGIT default entries are not shown REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920] "HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2007-06-01 1783400] "updateMgr"="c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" [2005-08-18 307200] "ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952] "EasyLinkAdvisor"="c:\program files\Linksys EasyLink Advisor\LinksysAgent.exe" [2007-03-16 454784] "LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-05-16 484904] "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240] "Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-03 111856] "YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-03 111856]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "CCUTRAYICON"="FactoryMode" [X] "Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184] "hpsysdrv"="c:\hp\support\hpsysdrv.exe" [2007-04-18 65536] "KBD"="c:\hp\KBD\KbdStub.EXE" [2006-12-08 65536] "OsdMaestro"="c:\program files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe" [2007-02-15 118784] "RtHDVCpl"="RtHDVCpl.exe" [2008-01-15 4874240] "HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2007-05-24 71176] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 40048] "SunJavaUpdateReg"="c:\windows\system32\jureg.exe" [2007-04-07 54936] "Adobe Version Cue CS2"="c:\program files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe" [2005-04-05 856064] "Acrobat Assistant 7.0"="c:\program files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe" [2006-01-13 483328] "Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-29 583048] "nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2007-10-02 451896] "PAC7302_Monitor"="c:\windows\PixArt\PAC7302\Monitor.exe" [2007-08-10 319488] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-04-01 141848] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-04-01 166424] "Persistence"="c:\windows\system32\igfxpers.exe" [2008-04-01 133656] "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2008-06-03 178712] "AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440] "LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam\Quickcam.exe" [2008-12-20 2656528] "HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840] "YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-03 111856] "MSN Toolbar"="c:\program files\MSN Toolbar\Platform\4.0.0205.2\mswinext.exe" [2009-08-10 239456] "Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-07-17 288080] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792] "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-01-23 141608]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce] "Launcher"="c:\windows\SMINST\launcher.exe" [2007-04-03 44168]
c:\users\Roberta\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ Adobe Acrobat Speed Launcher.lnk - c:\windows\Installer\{AC76BA86-1033-0000-7760-000000000002}\SC_Acrobat.exe [2007-10-26 25214] Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-3-16 113664] HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768] Snapfish Media Detector.lnk - c:\program files\Snapfish Picture Mover\SnapfishMediaDetector.exe [2007-5-7 1273856]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "EnableUIADesktopToggle"= 0 (0x0)
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks] "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon] 2009-09-03 21:21548352----a-w-c:\program files\SUPERAntiSpyware\SASWINLO.dll
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys] @="FSFilter Activity Monitor"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend] @="Service"
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc] "VistaSp2"=hex(b):74,6e,03,b8,f5,5f,ca,01
R0 SymEFA;Symantec Extended File Attributes;c:\windows\System32\drivers\NIS\1008000.029\SymEFA.sys [1/27/2010 5:42 PM 310320] R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\System32\drivers\NIS\1008000.029\BHDrvx86.sys [1/27/2010 5:42 PM 259632] R1 ccHP;Symantec Hash Provider;c:\windows\System32\drivers\NIS\1008000.029\cchpx86.sys [1/27/2010 5:42 PM 482432] R1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100210.001\IDSvix86.sys [2/12/2010 3:20 PM 343088] R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 10:25 AM 12872] R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2/17/2010 10:15 AM 66632] R2 DQLWinService;DQLWinService;c:\program files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe [9/3/2006 10:32 AM 208896] R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe [1/27/2010 5:42 PM 117640] R2 Seagate Sync Service;Seagate Sync Service;c:\program files\Seagate\Sync\SeaSyncServices.exe [1/18/2007 1:20 PM 24120] R2 TabletServicePen;TabletServicePen;c:\windows\System32\Pen_Tablet.exe [5/11/2008 11:39 AM 1373480] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [8/30/2009 4:51 PM 102448] R3 HCW85BDA;Hauppauge WinTV 885 Video Capture;c:\windows\System32\drivers\HCW85BDA.sys [8/15/2007 6:48 PM 968064] R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\drivers\NIS\1008000.029\symndisv.sys [1/27/2010 5:42 PM 48688] S2 IntelDHSvcConf;Intel DH Service;c:\program files\Intel\IntelDH\Intel Media Server\tools\IntelDHSvcConf.exe [5/10/2006 9:13 AM 29696] S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2/17/2010 10:15 AM 12872] S3 VST_DPV;VST_DPV;c:\windows\System32\drivers\VSTDPV3.SYS [11/2/2006 3:25 AM 987648] S3 VSTHWBS2;VSTHWBS2;c:\windows\System32\drivers\VSTBS23.SYS [11/2/2006 3:25 AM 251904]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] HPZ12REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12 hpdevmgmtREG_MULTI_SZ hpqcxs08 hpqddsvc LocalServiceAndNoImpersonationREG_MULTI_SZ FontCache . Contents of the 'Scheduled Tasks' folder
2010-02-19 c:\windows\Tasks\User_Feed_Synchronization-{34328BA2-3743-460B-B852-FA2B82D198EA}.job - c:\windows\system32\msfeedssync.exe [2010-01-22 04:56] . . ------- Supplementary Scan ------- . uStart Page = hxxp://homepage.bresnan.net/ mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=Pavilion&pf=desktop uInternet Settings,ProxyOverride = IE: Convert link target to Adobe PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert link target to existing PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert selected links to existing PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Convert selection to Adobe PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert selection to existing PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert to Adobe PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert to existing PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000 DPF: {A1662FB6-39BE-41BB-ACDC-0448FB1B5817} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_5/PhotoCenter_ActiveX_Control.cab . - - - - ORPHANS REMOVED - - - -
HKLM-Run-SunJavaUpdateSched - c:\program files\Java\jre6\bin\jusched.exe AddRemove-HijackThis - c:\program files\Trend Micro\HijackThis\HijackThis.exe
************************************************************************** scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully hidden files:
**************************************************************************
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Norton Internet Security] "ImagePath"="\"c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\diMaster.dll\" /prefetch:1" . --------------------- LOCKED REGISTRY KEYS ---------------------
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . --------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'Explorer.exe'(8356) c:\program files\Pure Networks\Network Magic\nmrsrc.dll c:\windows\TEMP\logishrd\LVPrcInj01.dll . ------------------------ Other Running Processes ------------------------ . c:\windows\SYSTEM32\WISPTIS.EXE c:\program files\Common Files\microsoft shared\ink\TabTip.exe c:\program files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe c:\program files\Symantec\LiveUpdate\ALUSchedulerSvc.exe c:\program files\Bonjour\mDNSResponder.exe c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe c:\program files\Common Files\LightScribe\LSSrvc.exe c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE c:\windows\system32\DRIVERS\xaudio.exe c:\program files\Yahoo!\SoftwareUpdate\YahooAUService.exe c:\program files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe c:\windows\system32\WUDFHost.exe c:\program files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe c:\windows\system32\DllHost.exe c:\windows\SYSTEM32\WISPTIS.EXE c:\program files\Common Files\microsoft shared\ink\TabTip.exe c:\windows\system32\WTablet\Pen_TabletUser.exe c:\windows\servicing\TrustedInstaller.exe c:\program files\Hewlett-Packard\HP Health Check\hphc_service.exe c:\program files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe . ************************************************************************** . Completion time: 2010-02-19 09:34:50 - machine was rebooted ComboFix-quarantined-files.txt 2010-02-19 16:34
Pre-Run: 198,380,818,432 bytes free Post-Run: 198,430,007,296 bytes free
- - End Of File - - 3D85B29514A15D6A197B59588930FA8B Have you tried restarting the computer to see if the error goes away?Upon restarting, i was able to get the internet to work again. Do you need the combo fix log again? Thanks!Quote from: king0913 on February 19, 2010, 03:40:39 PMDo you need the combo fix log again? Thanks! No.
* Click START then RUN - Vista users press the Windows Key and the R keys for the Run box. * Now type Combofix /Uninstall in the runbox * Make sure there's a space between Combofix and /Uninstall * Then hit Enter
* The above procedure will: * Delete the following: * ComboFix and its associated files and folders. * Reset the clock settings. * Hide file extensions, if required. * Hide System/Hidden files, if required. * Set a new, clean Restore Point.
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Clean out your temporary internet files and temp files.
Download TFC by OldTimer to your desktop.
Double-click TFC.exe to run it.
Note: If you are running on Vista, right-click on the file and choose Run As Administrator
TFC will close all programs when run, so make sure you have saved all your work before you begin.
* Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished.
Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
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ESET Online Scan
Scan your computer with the ESET FREE Online Virus Scan
* Click the ESET Online Scanner button.
* For alternate browsers only: (Microsoft Internet Explorer users can skip these steps) * Click on the esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop * Double click on the esetsmartinstaller_enu.exe icon on your desktop. * Place a check mark next to YES, I accept the TERMS of Use.
* Click the Start button. * Accept any security warnings from your browser. * Leave the check mark next to Remove found threats and place a check next to Scan archives. * Click the Start button. * ESET will then download updates, install, and begin scanning your computer. Please be patient as this can take some time. * When the scan completes, click List of found threats. * Next click Export to text file and save the file to your desktop using a name such as ESETScan. Include the contents of this report in your next reply. * Click the <<Back button then click Finish.
In your next reply please include the ESET Online Scan Log It just ran combofix again.... and gave me another log, it didn't uninstall it.. did I do something wrong?You need to type in the command right or it will just run it again.
Copy this blue text and then paste it in the Run window.
Combofix /UninstallI ran ESET Online Scanner, but it never gave me the option to get a List of found threats. There was only an option to uninstall or finish. I clicked finish and now its trying to get me to buy other ESET programs. It didn't find any threats though, both were listed as 0. Did I do something wrong? I hope not because that took over 3 hours.If there are no more malware issues we can finish up now.
Use the Secunia Software Inspector to check for out of date software.
* Click Start Now * Check the box next to Enable thorough system inspection. * Click Start * Allow the scan to finish and scroll down to see if any updates are needed. * Update anything listed.
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Go to Microsoft Windows Update and get all critical updates.
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If you are using or have installed IE6 you are using an outdated and soon to be unsupported version of Internet Explorer and I strongly suggest you update to the latest version directly from Microsoft Internet Explorer 8: Home page.
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I recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no realtime protection so will not interfere with each other. They do not use any significant amount of resources (except a little disk space) until you run a scan.
I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.
SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here
Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. * Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ
Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.
Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.
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