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Answer» i have unistalled AVG and trying to install again, i am geting this messege :
"Action failed for file avgcsrvx.exe: creating file.... Specified file was not found."
i have seen other posts on this site and have run dds this is the output :
dds.txt:
DDS (Ver_09-07-30.01) - NTFSx86
Run by dr victor balter at 16:08:08.90 on Fri 09/18/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.248 [GMT 3:00]
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program FILES\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\WINDOWS\ZSSnp211.exe
C:\WINDOWS\Domino.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\dr victor balter\Desktop\dds.scr
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Yahoo! Pager] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [Picasa Media Detector] c:\documents and settings\dr victor balter\my documents\picasa2\PicasaMediaDetector.exe
uRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\MMonitor.exe" -NoStart
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [PPort11reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\11\config\ereg\Ereg.ini"
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [ZSSnp211] c:\windows\ZSSnp211.exe
mRun: [Domino] c:\windows\Domino.exe
IE: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D79B6F43-F214-4E7A-9ECB-CCC8771F2416} - hxxp://www.tapuz.co.il/irc/main/launcher.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
================= FIREFOX ===================
FF - ProfilePath -
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows PRESENTATION foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
============= SERVICES / DRIVERS ===============
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]
S2 gupdate1c95d1655ed8364;Google Update Service (gupdate1c95d1655ed8364);c:\program files\google\update\GoogleUpdate.exe [2008-12-13 133104]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-6-21 66048]
=============== Created Last 30 ================
2009-09-18 15:12 --d----- c:\windows\system32\Lang
2009-09-18 14:39 333,288 a------- c:\windows\system32\sqlite3.dll
2009-09-12 13:40 --d----- c:\program files\OctopUi
2009-09-09 07:14 153,088 -c------ c:\windows\system32\dllcache\triedit.dll
2009-08-19 21:01 91,136 ac------ c:\windows\system32\dllcache\kswdmcap.ax
2009-08-19 21:01 53,760 ac------ c:\windows\system32\dllcache\vfwwdm32.dll
2009-08-19 21:01 43,008 ac------ c:\windows\system32\dllcache\ksxbar.ax
2009-08-19 21:01 91,136 a------- c:\windows\system32\kswdmcap.ax
2009-08-19 21:01 53,760 a------- c:\windows\system32\vfwwdm32.dll
2009-08-19 21:01 43,008 a------- c:\windows\system32\ksxbar.ax
2009-08-19 21:01 61,952 ac------ c:\windows\system32\dllcache\kstvtune.ax
2009-08-19 21:01 61,952 a------- c:\windows\system32\kstvtune.ax
2009-08-19 20:56 57,344 a------- c:\windows\ZSSnp211.exe
2009-08-19 20:56 49,152 a------- c:\windows\Domino.exe
2009-08-19 20:56 1,469,312 a------- c:\windows\system32\drivers\ZS211.sys
2009-08-19 20:56 172,115 a------- c:\windows\system32\ZS211Prp.Ax
2009-08-19 20:56 172,032 a------- c:\windows\amcap.exe
2009-08-19 20:56 81,920 a------- c:\windows\system32\ZS211STI.dll
2009-08-19 20:56 77,824 a------- c:\windows\ZS211Cap.exe
2009-08-19 20:56 --d----- c:\program files\Vimicro
==================== Find3M ====================
2009-08-05 12:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-17 22:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-03 20:09 915,456 a------- c:\windows\system32\wininet.dll
2008-01-17 20:17 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2009-06-05 19:18 0 ---shr-- c:\windows\FFSSET.BIN
2008-11-28 12:54 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008112820081129\index.dat
============= FINISH: 16:08:29.18 ===============
attach.txt:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-07-30.01)
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 1/17/2008 3:07:19 PM
System Uptime: 9/18/2009 3:12:05 PM (1 hours ago)
Motherboard: MSI | | MS-7267
Processor: Intel(R) Pentium(R) Dual CPU E2160 1.80GHz | CPU 1 | 1795/200mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 149 GiB total, 128.991 GiB free.
D: is CDROM ()
E: is REMOVABLE
==== Disabled Device Manager Items =============
Class GUID:
Description: Video Controller (VGA Compatible)
Device ID: PCI\VEN_8086&DEV_2772&SUBSYS_72671462&REV_02\3&11583659&0&10
Manufacturer:
Name: Video Controller (VGA Compatible)
PNP Device ID: PCI\VEN_8086&DEV_2772&SUBSYS_72671462&REV_02\3&11583659&0&10
Service:
==== System Restore Points ===================
RP447: 6/20/2009 6:49:05 PM - System Checkpoint
RP448: 6/21/2009 7:17:25 PM - System Checkpoint
RP449: 6/22/2009 9:50:19 PM - System Checkpoint
RP450: 6/23/2009 10:20:39 PM - System Checkpoint
RP451: 6/24/2009 9:08:42 AM - Avg8 Update
RP452: 6/25/2009 3:17:57 PM - System Checkpoint
RP453: 6/26/2009 4:09:27 PM - System Checkpoint
RP454: 6/27/2009 5:08:49 PM - System Checkpoint
RP455: 6/28/2009 5:55:33 PM - System Checkpoint
RP456: 6/29/2009 6:00:27 PM - System Checkpoint
RP457: 7/2/2009 10:09:17 AM - System Checkpoint
RP458: 7/3/2009 10:32:42 AM - System Checkpoint
RP459: 7/4/2009 10:40:31 AM - System Checkpoint
RP460: 7/6/2009 11:33:35 PM - System Checkpoint
RP461: 7/9/2009 6:59:11 PM - System Checkpoint
RP462: 7/10/2009 7:26:10 PM - System Checkpoint
RP463: 7/11/2009 9:30:41 PM - System Checkpoint
RP464: 7/12/2009 10:00:49 PM - System Checkpoint
RP465: 7/14/2009 9:50:43 AM - System Checkpoint
RP466: 7/15/2009 3:12:29 PM - System Checkpoint
RP467: 7/16/2009 1:15:10 AM - Software Distribution Service 3.0
RP468: 7/17/2009 10:12:00 AM - System Checkpoint
RP469: 7/18/2009 10:44:54 AM - System Checkpoint
RP470: 7/20/2009 11:23:18 AM - Avg8 Update
RP471: 7/20/2009 11:24:23 AM - Avg8 Update
RP472: 7/22/2009 3:22:41 PM - System Checkpoint
RP473: 7/23/2009 2:16:42 PM - Software Distribution Service 3.0
RP474: 7/24/2009 2:29:48 PM - System Checkpoint
RP475: 7/25/2009 2:39:28 PM - System Checkpoint
RP476: 7/26/2009 10:22:52 PM - System Checkpoint
RP477: 7/27/2009 10:05:38 PM - Removed Nero 7 Essentials
RP478: 7/27/2009 10:39:03 PM - Installed Nero 7 Essentials
RP479: 7/29/2009 10:10:33 AM - Software Distribution Service 3.0
RP480: 7/31/2009 10:54:36 AM - Software Distribution Service 3.0
RP481: 8/1/2009 11:42:05 AM - System Checkpoint
RP482: 8/2/2009 2:48:18 PM - System Checkpoint
RP483: 8/3/2009 5:14:40 PM - System Checkpoint
RP484: 8/4/2009 5:45:44 PM - System Checkpoint
RP485: 8/5/2009 5:52:53 PM - System Checkpoint
RP486: 8/6/2009 6:48:44 PM - System Checkpoint
RP487: 8/7/2009 8:24:22 PM - System Checkpoint
RP488: 8/8/2009 10:15:54 PM - System Checkpoint
RP489: 8/9/2009 12:46:26 AM - Software Distribution Service 3.0
RP490: 8/9/2009 8:58:07 AM - Printer Driver Microsoft XPS Document Writer Installed
RP491: 8/9/2009 10:15:43 AM - Software Distribution Service 3.0
RP492: 8/11/2009 9:21:19 AM - System Checkpoint
RP493: 8/13/2009 12:23:27 AM - Software Distribution Service 3.0
RP494: 8/14/2009 2:04:48 PM - System Checkpoint
RP495: 8/15/2009 2:15:37 PM - System Checkpoint
RP496: 8/16/2009 9:00:22 AM - Avg8 Update
RP497: 8/16/2009 9:01:43 AM - Avg8 Update
RP498: 8/17/2009 3:24:54 PM - System Checkpoint
RP499: 8/19/2009 8:22:34 AM - System Checkpoint
RP500: 8/19/2009 8:56:16 PM - Installed USB PC Camera(ZS0211)
RP501: 8/19/2009 9:01:50 PM - Unsigned driver install
RP502: 8/21/2009 12:57:30 AM - System Checkpoint
RP503: 8/22/2009 1:30:52 AM - System Checkpoint
RP504: 8/23/2009 4:03:11 PM - System Checkpoint
RP505: 8/24/2009 4:14:02 PM - System Checkpoint
RP506: 8/25/2009 4:22:14 PM - System Checkpoint
RP507: 8/26/2009 5:19:19 PM - System Checkpoint
RP508: 8/27/2009 12:47:15 AM - Software Distribution Service 3.0
RP509: 8/28/2009 2:28:04 PM - System Checkpoint
RP510: 8/29/2009 3:18:54 PM - System Checkpoint
RP511: 8/30/2009 4:05:41 PM - System Checkpoint
RP512: 8/31/2009 11:01:39 PM - System Checkpoint
RP513: 9/2/2009 10:30:45 AM - Software Distribution Service 3.0
RP514: 9/4/2009 9:34:58 AM - System Checkpoint
RP515: 9/5/2009 9:52:21 AM - System Checkpoint
RP516: 9/6/2009 10:28:36 AM - System Checkpoint
RP517: 9/7/2009 2:31:52 PM - System Checkpoint
RP518: 9/8/2009 3:01:30 PM - System Checkpoint
RP519: 9/9/2009 10:28:31 AM - Software Distribution Service 3.0
RP520: 9/10/2009 3:08:55 PM - System Checkpoint
RP521: 9/11/2009 7:24:46 PM - System Checkpoint
RP522: 9/13/2009 9:35:01 AM - System Checkpoint
RP523: 9/15/2009 8:45:02 AM - System Checkpoint
RP524: 9/16/2009 3:14:11 PM - System Checkpoint
RP525: 9/18/2009 11:28:27 AM - System Checkpoint
RP526: 9/18/2009 1:29:02 PM - Installed Google SketchUp Pro 7
RP527: 9/18/2009 1:37:50 PM - Removed Google SketchUp Pro 7
RP528: 9/18/2009 1:39:24 PM - Removed Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
RP529: 9/18/2009 2:02:31 PM - Removed Microsoft Visual C++ 2005 Redistributable
RP530: 9/18/2009 2:03:13 PM - Removed Microsoft SQL Server Compact 3.5 ENU
RP531: 9/18/2009 2:21:12 PM - Configured AVG 8.5
RP532: 9/18/2009 2:29:45 PM - Configured AVG 8.5
RP533: 9/18/2009 2:42:32 PM - Configured AVG 8.5
RP534: 9/18/2009 2:45:46 PM - Removed AVG 8.5
RP535: 9/18/2009 2:46:42 PM - Installed AVG 8.5
RP536: 9/18/2009 3:20:18 PM - Installed AVG 8.5
RP537: 9/18/2009 3:31:01 PM - Installed AVG 8.5
==== Installed Programs ======================
AAC Decoder
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
AutoUpdate
BookScan&Whiteboard Suite
Brother MFL-Pro Suite MFC-250C
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
Critical Update for Windows Media Player 11 (KB959772)
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Version Checker
DivX Web Player
FaceFilter Studio Brother Edition
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
H.264 Decoder
Highlight Viewer (Windows Live Toolbar)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
HP Image Zone Express
Java(TM) 6 Update 5
Java(TM) 6 Update 7
LightScribe 1.4.124.1
Malwarebytes' Anti-Malware
Map Button (Windows Live Toolbar)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft Silverlight
Microsoft SQL Server Compact 3.5 Design Tools ENU
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
MKV Splitter
Mozilla Firefox (2.0.0.16)
MSI Live Update 3
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 Parser and SDK
MSXML 6 Service Pack 2 (KB954459)
Need2Find Bar
Nero 7 Essentials
neroxml
OctopUI Loader
OLYMPUS Master 2
OLYMPUS muvee theaterPack
PaperPort Image Printer
Picasa 3
PokerStars
QuickTime
Realtek High Definition Audio Driver
ScanSoft PaperPort 11
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Skype™ 4.0
Smart Menus (Windows Live Toolbar)
Spelling Dictionaries Support For Adobe Reader 8
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB973815)
USB PC Camera(ZS0211)
VC80CRTRedist - 8.0.50727.762
VLC media player 1.0.1
WebFldrs XP
Windows GENUINE Advantage Notifications (KB905474)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Favorites for Windows Live Toolbar
Windows Live installer
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
WinZip 11.1
XML Paper Specification Shared Components Pack 1.0
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Search Protection
Yahoo! Software Update
Yahoo! Toolbar
YouSendIt Express
==== Event Viewer Messages From Past Week ========
9/18/2009 2:08:33 PM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\AVG\AVG8\avglvex.dll. Reference error message: The operation completed successfully. .
9/18/2009 2:08:18 PM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\AVG\AVG8\avgtray.exe. Reference error message: The operation completed successfully. .
9/18/2009 2:06:05 PM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC80.MFC. Reference error message: The referenced assembly is not installed on your system. .
9/18/2009 2:06:05 PM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\AVG\AVG8\avgui.exe. Reference error message: The operation completed successfully. .
9/18/2009 2:06:05 PM, error: SideBySide [32] - Dependent Assembly Microsoft.VC80.MFC could not be found and Last Error was The referenced assembly is not installed on your system.
==== End Of File ===========================
also attaching logs requested
[attachment deleted by admin]There's really not much going on in your logs. Nothing I would be too concerned about. However, I would suggest removing this entry via HijackThis:
O8 - Extra context menu item: &Search - hxxp://kl.bar.need2find.com/KL/menusearch.html?p=KL
Many people consider it to be malicious. Simply locate it in HijackThis, close all other windows (especially Internet Explorer), and click on Fix Checked.
Although a useful program, AVG can be very finnicky sometimes and it does not like to uninstall properly, which causes problems when reinstalling it. Try downloading and running AVG Remover:
http://www.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe
That should remove all AVG files from your computer and registry. Once the process is complete, try installing AVG again and see if it works.
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