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Answer» My Norton Anti-virus can't get rid of it. I have Windows XP. I'm not sure what information you all need but here are the logs.
Thanks, Heather
[SAVING space - attachment deleted by admin]There's not really a WHOLE lot SHOWING up in your logs. Let's give something else a try... Download ComboFix and save it to your desktop. Run the program and read its disclaimer (it's fairly short) and make sure you really pay attention to what it says. Follow the prompts and when finished, it will PRODUCE a LOG at C:\ComboFix.txt. Go ahead and post that here, along with a new HijackThis log. Note: Don't click on the window while it's running; this may cause stalls.
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