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Solve : Big problem with 'generic.dk'?

Answer»

Recently I've been getting notices by my Macafee that I my 'C:\windows\system32\crunner' file is infected with a 'generic.dk' Trojan. I try to delete/quarantine/clean it but apparently its 'write protected'. I specifically scanned the 'crunner' file with Lavasoft adware se and it revealed 6 viruses and I cleaned them all, but I still receive the notices about the Trojan. Is there anyway to GET rid of this WITHOUT completely reformatting my hard drive?Download Trojanhunter 4 from here ...

http://www.misec.net/

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If you are on Windows 2000 or XP ....

Download Ewido/AVG Anti Spyware from here ….

http://www.ewido.net/en/

It has a fully working 30 day trial period.


Install both programs and update them to the latest definitions.

Do NOT use them yet.


Now boot to safe MODE. Here’s a “how to” if you’re not sure ..

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406


When in safe mode run a full system SCAN with each program and let them fix what they want to.

REMEMBER TO SAVE THE SCAN REPORTS and also remember where you saved them.

Reboot to normal mode and use the computer as you would usually do.

[FOOTNOTE > AVGAS is a good program to use as an “on DEMAND” scanner even after the trial period is over. Keep it updated and use it to scan your computer from time to time].

In your next post please include the scan reports from both programs.


Please let us know if anything has improved for you. Is McAfee still reporting any problems?


OJ



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