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Answer» I am running Windows XP, SP3 and I noticed several issues: 1) The system was getting slower and slower 2) I run Computer Associates AntiVirus & AntiSpyware and the realtime protection was stopping on a regular basis 3) Started getting blue screens with the following message: STOP: c000021a {Fatal System Error} The Windows Logon Process system process terminated unexpectedly with a status of 0x80000007 (0x00000000 0x00000000) The system has been shut down
I followed the steps as requested; however, there was an issue with SUPERAntiSpyware - I ran it several times but it was never able to successfully remove the issues because the system blue screened. The logs are attached.
Also - thanks in advance for your help!
[Saving space, attachment deleted by admin]I've worked on the system over the past week or so and now know that I have some issues that I cannot resolve. Whenever I run through the suggested process, SuperAntiSpyware ends up not being able to rid the system of three pests: Adware.Vundo/Variant_MSFake, Adware.Vundo/Variant_BigCatch, and Trojan.Downloader-CREW. The program consistently identifies these three issues and then it has problems removing them. Whenever it tries to remove these issues, it states it is cleaning them and then, after about 30-seconds or so, the system blue screens with the message shown in the original post.
Also, MBAM finds multiple instances of Trojan.Vundo.H. It tries to remove them all but, even after requested reboots, there are infected DLLs. I suspect this is because SuperAntiSpyware cannot clean Vundo from the system.
I've tried cleaning the system in Safe Mode, but the results are the same.
Is it going to be possible to remove Vundo and CREW from the system?
Thanks.
[Saving space, attachment deleted by admin]Hello oldschoolcoder. Sorry for the delay.
You have Viewpoint installed.
Viewpoint Media Player/Manager/Toolbar is considered as Foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad".
More information:
* ViewMgr.exe - Useless * Viewpoint to Plunge Into Adware
It is suggested to remove the program now. Go to Start > Control Panel > Add/Remove Programs - (Vista & Win7 is Programs and Features) and remove the following programs if present.
* Viewpoint * Viewpoint Manager * Viewpoint Media Player * Viewpoint Toolbar * Viewpoint Experience Technology
----------
Download DDS from |HERE| or |HERE| or |HERE| and save it to your desktop.
Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)
* XP users Double click on dds to run it. * If your antivirus or firewall try to block DDS then please allow it to run. * When finished DDS will open two (2) logs.
1) DDS.txt 2) Attach.txt
* Save both logs to your desktop. * Please copy and paste the entire contents of both logs in your next reply.
Note: DDS will instruct you to post the Attach.txt log as an attachment. Please just post it as you would any other log by copy and pasting it into the reply.Thanks for the response.
Removed Viewpoint Manager and Viewpoint Media Player.
The logs are below:
DDS Log:
DDS (Ver_09-10-26.01) - NTFSx86 Run by Richard at 16:56:01.51 on Thu 11/12/2009 Internet Explorer: 8.0.6001.18702 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.346 [GMT -5:00]
AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch C:\WINDOWS\system32\svchost -k rpcss C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\System32\svchost.exe -k NetworkService C:\WINDOWS\System32\svchost.exe -k LocalService C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\svchost.exe -k LocalService C:\WINDOWS\Nhksrv.exe C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\ISafe.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe C:\WINDOWS\System32\HPZipm12.exe c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\WINDOWS\System32\svchost.exe -k imgsvc C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS\SM1BG.EXE C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Anti-Spam\QSP-5.1.18.0\QOELoader.exe C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetMsg.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\WINDOWS\DELLMMKB.EXE C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\CAVRID.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Common Files\AOL\1137856837\ee\AOLHostManager.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\AOL\1137856837\ee\AOLServiceHost.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Netropa\OSD.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe C:\WINDOWS\System32\alg.exe C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Microsoft Money\System\urlmap.exe C:\Documents and Settings\Richard\Local Settings\Temporary Internet
Files\Content.IE5\GALAQ0YA\dds[1].pif C:\WINDOWS\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.yahoo.com/ uSearch Page = about:blank uDefault_Page_URL = hxxp://business.dellnet.com/ uSearch Bar = about:blank mSearch Bar = uSearchURL,(Default) = about:blank mSearchAssistant = about:blank mCustomizeSearch = hxxp://ie.search.msn.com BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat
5.0\reader\activex\AcroIEHelper.ocx BHO: Yahoo! Companion BHO: {13f537f0-af09-11d6-9029-0002b31f9e59} - c:\program
files\yahoo!\common\ycomp5,0,2,0.dll BHO: : {2a7edee4-0a75-473e-bb5c-1689fcc69bfe} - c:\windows\system32\pjdfmqz.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} -
c:\progra~1\spybot~1\SDHelper.dll BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar
2.0\aoltb.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program
files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program
files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson
web-to-page\EPSON Web-To-Page.dll BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll TB: Yahoo! Companion: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program
files\yahoo!\common\ycomp5,0,2,0.dll TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 2.0\aoltb.dll TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson
web-to-page\EPSON Web-To-Page.dll EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program
files\yahoo!\messenger\yhexbmes0819.dll EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [EPSON Stylus Photo 1400 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatibua.exe /fu
"c:\docume~1\richard\locals~1\temp\E_S1C0.tmp" /EF "HKCU" mRun: [Auto EPSON Stylus CX4800 Series on XPS] c:\windows\system32\spool\drivers\w32x86\3\e_fatiada.exe
/p38 "auto epson stylus cx4800 series on xps" /o13 "\\xps\Printer" /M "Stylus CX4800" mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide mRun: [UpdReg] c:\windows\Updreg.exe mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r mRun: [SM1BG] c:\windows\SM1BG.EXE mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [QOELOADER] "c:\program files\ca\etrust ez armor\etrust ez anti-spam\qsp-5.1.18.0\QOELoader.exe" mRun: [nwiz] nwiz.exe /install mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [MoneyStartUp10.0] "c:\program files\microsoft money\system\Activation.exe" mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [iRiver Updater] c:\program files\iriver\iriver manager\updater\Updater.exe mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe" mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe" mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe" mRun: [HostManager] c:\program files\common files\aol\1137856837\ee\AOLHostManager.exe mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe" mRun: [dla] c:\windows\system32\dla\tfswctrl.exe mRun: [DellTouch] c:\windows\DELLMMKB.EXE mRun: [cctray] "c:\program files\ca\ca internet security suite\cctray\cctray.exe" mRun: [CAVRID] "c:\progra~1\ca\etrust~1\etrust~2\CAVRID.exe" mRun: [AHQInit] c:\program files\creative\sblive\program\AHQInit.exe mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe"
/runcleanupscript mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common
files\adobe\calibration\Adobe Gamma Loader.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\americ~1.lnk - c:\program files\america
online 7.0\aoltray.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital
imaging\bin\hpqtra08.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital
imaging\bin\hpqthb08.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft
office\office10\OSA.EXE uPolicies-explorer: = IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program
files\aol\aol toolbar 2.0\aoltb.dll IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD} - c:\program
files\yahoo!\messenger\yhexbmes0819.dll IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} -
c:\windows\system32\Shdocvw.dll IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} -
c:\progra~1\spybot~1\SDHelper.dll IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program
files\microsoft money\system\mnyviewer.dll LSP: c:\windows\system32\VetRedir.dll DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab DPF: RaptisoftGameLoader - hxxp://www.miniclip.com/games/hamsterball/en/raptisoftgameloader.cab DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} -
hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {17492023-C23A-453E-A040-C7C580BBF700} -
hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - hxxp://download.yahoo.com/dl/installs/yinst.cab DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo.walgreens.com/WalgreensActivia.cab DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} -
hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1221779908000 DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} -
hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} -
hxxp://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} -
hxxp://install.wildtangent.com/bgn/partners/shockwave/virtualwarfare/install.cab DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} -
hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100 Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program
files\hp\hpcoretech\comp\hpuiprot.dll Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll Notify: bnwpnphf - pjdfmqz.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} -
c:\windows\system32\WPDShServiceObj.dll SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} -
c:\progra~1\wifd1f~1\MpShHook.dll SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program
files\superantispyware\SASSEH.DLL LSA: Notification Packages = scecli orecac.dll
============= SERVICES / DRIVERS ===============
R1 Ndcprtns;Ndcprtns;c:\windows\system32\drivers\NDCPRTNS.sys [2001-1-1 9328] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-10-12 9968] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-10-12 74480] R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements
3.0\PhotoshopElementsFileAgent.exe [2004-10-20 98304] R2 guzykphi;Microsoft USB Generic Parent Helper;c:\windows\system32\svchost.exe -k netsvcs [2001-8-18
14336] R2 Nhksrv;Netropa NHK Server;c:\windows\Nhksrv.exe [1980-1-1 28672] R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop
elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-20 118784] R3 Msikbd2k;DellTouch;c:\windows\system32\drivers\Msikbd2k.sys [2002-4-24 6942] R3 PPCtlPriv;PPCtlPriv;c:\program files\ca\ca internet security suite\ca anti-spyware\PPCtlPriv.exe
[2007-5-24 189704] S2 MSSQL$VPINSTANCE;SQL Server (VPINSTANCE);c:\program files\microsoft sql
server\mssql.1\mssql\binn\sqlservr.exe [2009-5-27 29262680] S3 CW10;Belkin 11Mbps Wireless Win2K Driver;c:\windows\system32\drivers\CW10.sys [2001-6-3 46036] S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-10-12 7408] S3 USBNET_XP;Instant Wireless XP USB Network Adapter ver.2.6
Driver;c:\windows\system32\drivers\netusbxp.sys [2006-11-24 72576] S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql
server\100\shared\sqladhlp.exe [2008-7-10 47128] S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712] S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql
server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]
=============== Created Last 30 ================
2009-11-11 22:24:03 0 d-----w- c:\docume~1\richard\applic~1\jkaildqf 2009-11-11 20:59:18 54156 ---ha-w- c:\windows\QTFont.qfn 2009-11-11 20:59:18 1409 ----a-w- c:\windows\QTFont.for 2009-10-27 20:44:26 0 d-----w- c:\program files\Trend Micro 2009-10-27 20:34:17 73728 ----a-w- c:\windows\system32\javacpl.cpl 2009-10-27 20:34:17 411368 ----a-w- c:\windows\system32\deploytk.dll 2009-10-27 19:44:21 0 d-----w- c:\docume~1\richard\applic~1\Malwarebytes 2009-10-27 19:44:08 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2009-10-27 19:44:06 19160 ----a-w- c:\windows\system32\drivers\mbam.sys 2009-10-27 19:44:06 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes 2009-10-27 19:44:05 0 d-----w- c:\program files\Malwarebytes' Anti-Malware 2009-10-15 21:55:42 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com 2009-10-15 21:55:24 0 d-----w- c:\program files\SUPERAntiSpyware 2009-10-15 21:55:23 0 d-----w- c:\docume~1\richard\applic~1\SUPERAntiSpyware.com 2009-10-15 21:54:30 0 d-----w- c:\program files\common files\Wise Installation Wizard 2009-10-15 21:48:46 0 d-----w- c:\program files\CCleaner 2009-10-14 13:29:00 0 d-----w- c:\windows\SQLTools9_KB970892_ENU 2009-10-14 13:21:23 0 d-----w- c:\windows\SQL9_KB970892_ENU
==================== Find3M ====================
2009-11-03 01:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe 2009-10-22 09:19:04 5939712 ----a-w- c:\windows\system32\dllcache\mshtml.dll 2009-10-13 17:29:19 739752 ----a-w- c:\windows\system32\drivers\vetefile.sys 2009-10-13 17:29:19 133576 ----a-w- c:\windows\system32\drivers\veteboot.sys 2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll 2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll 2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll 2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll 2009-08-28 10:35:52 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe 2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll 2009-08-26 08:00:21 247326 ------w- c:\windows\system32\dllcache\strmdll.dll 2009-08-20 19:09:06 1193832 ----a-w- c:\windows\system32\FM20.DLL 2003-08-27 19:19:18 36963 ----a-r- c:\program files\common files\SM1updtr.dll 2008-09-18 23:11:55 32768 --sha-w- c:\windows\system32\config\systemprofile\local
settings\history\history.ie5\mshist012008091820080919\index.dat
============= FINISH: 16:58:31.15 ===============
Attach Log:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-10-26.01)
Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume2 Install Date: 4/27/2002 4:52:13 PM System Uptime: 11/12/2009 2:23:34 PM (2 hours ago)
Motherboard: Intel Corporation | | D845PT
Processor: Intel(R) Pentium(R) 4 CPU 1.70GHz |
J1E1 | 1694/100mhz
==== Disk Partitions =========================
A: is Removable C: is FIXED (NTFS) - 37 GiB total, 9.399 GiB free. D: is CDROM () E: is FIXED (NTFS) - 112 GiB total, 20.68 GiB free.
==== Disabled Device Manager Items =============
Class GUID: {4D36E96F-E325-11CE-BFC1-08002BE10318} Description: Microsoft PS/2 Port Mouse (IntelliPoint) Device ID: ACPI\PNP0F03\4&268D196D&0 Manufacturer: Microsoft Name: Microsoft PS/2 Port Mouse (IntelliPoint) PNP Device ID: ACPI\PNP0F03\4&268D196D&0 Service: i8042prt
==== System Restore Points ===================
RP7: 11/12/2009 4:11:24 PM - System Checkpoint
==== Installed Programs ======================
7300 7300_Help 7300Trb Ad-Aware SE Personal Adobe Acrobat 5.0 Adobe Acrobat Reader 3.01 Adobe Flash Player 10 ActiveX Adobe Photoshop Elements 3.0 Adobe Shockwave Player AiO_Scan AiOSoftware AOL Coach Version 1.0(Build:20011028.1) AOL Explorer AOL Toolbar 2.0 AOL Uninstaller (Choose which Products to Remove) Apple Mobile Device Support Apple Software Update ArcSoft PhotoImpression 5 AutoCAD 2008 - English Autodesk DWF Viewer 7 BufferChm CA Anti-Spam CA Anti-Spyware CA Anti-Virus CA Internet Security Suite Canon Camera Access Library Canon Camera Support Core Library Canon Camera Window DC_DV 5 for ZoomBrowser EX Canon Camera Window DC_DV 6 for ZoomBrowser EX Canon Camera Window MC 6 for ZoomBrowser EX Canon G.726 WMP-Decoder Canon MovieEdit Task for ZoomBrowser EX Canon RAW Image Task for ZoomBrowser EX Canon RemoteCapture Task for ZoomBrowser EX Canon Utilities EOS Utility Canon Utilities PhotoStitch Canon Utilities ZoomBrowser EX CCleaner Compatibility Pack for the 2007 Office system Conexant HSF V92 56K RTAD Speakerphone PCI Modem Copy CRB PowerSystem for VantagePoint 8.0 CreativeProjects CreativeProjectsTemplates Critical Update for Windows Media Player 11 (KB959772) CueTour CyberX 2.0 Cypress USB Mass Storage Driver Installation D-Link DFE-530TX+ D-Link PCI Fast Ethernet Adapter Dell Picture Studio - Image Expert 2000 Dell ResourceCD Dell Solution Center DellTouch Destinations Diamond Mine 1.5y Director DocProc DocumentViewer Edmark Zap! (Remove only) EPSON Print CD EPSON Printer Software EPSON SP1400 Reference Guide EPSON Web-To-Page eSignal Fax FXCM Trading Station II GdiplusUpgrade GDR 4053 for SQL Server Database Services 2005 ENU (KB970892) GDR 4053 for SQL Server Tools and Workstation Components 2005
ENU (KB970892) H4 Trading Charts 1.0 Help and Support Customization HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Microsoft Visual C# 2008 Express Edition with SP1
- ENU (KB945282) Hotfix for Microsoft Visual C# 2008 Express Edition with SP1
- ENU (KB946040) Hotfix for Microsoft Visual C# 2008 Express Edition with SP1
- ENU (KB946308) Hotfix for Microsoft Visual C# 2008 Express Edition with SP1
- ENU (KB947540) Hotfix for Microsoft Visual C# 2008 Express Edition with SP1
- ENU (KB947789) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB942288-v3) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) HP Diagnostic Assistant HP Image Zone 4.2 HP Photosmart Essential HP PSC & OfficeJet 4.2 HP Software Update HPSystemDiagnostics IE2K Instant Wireless USB Adapter InstantShare Intel Application Accelerator InterActual Player Interbank FX Trader 4.00 iRiver Manager iRiver Updater iTunes Java(TM) 6 Update 16 LiveReg (Symantec Corporation) LiveUpdate 1.80 (Symantec Corporation) Malwarebytes' Anti-Malware Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB953297) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Application Error Reporting Microsoft Compression Client Pack 1.0 for Windows XP Microsoft IntelliPoint 6.1 Microsoft Interactive Training Microsoft Internationalized Domain Names Mitigation APIs Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 Microsoft Money 2002 Microsoft Money 2002 System Pack Microsoft National Language Support Downlevel APIs Microsoft Office XP Media Content Microsoft Office XP Professional Microsoft Publisher 2002 Microsoft Silverlight Microsoft SQL Server 2005 Microsoft SQL Server 2005 Express Edition (VPINSTANCE) Microsoft SQL Server 2005 Tools Express Edition Microsoft SQL Server 2008 Microsoft SQL Server 2008 Browser Microsoft SQL Server 2008 Common Files Microsoft SQL Server 2008 Database Engine Services Microsoft SQL Server 2008 Database Engine Shared Microsoft SQL Server 2008 Management Objects Microsoft SQL Server 2008 Native Client Microsoft SQL Server 2008 RsFx Driver Microsoft SQL Server 2008 Setup Support Files (English) Microsoft SQL Server Compact 3.5 SP1 Design Tools English Microsoft SQL Server Compact 3.5 SP1 English Microsoft SQL Server Native Client Microsoft SQL Server Setup Support Files (English) Microsoft SQL Server VSS Writer Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C# 2008 Express Edition with SP1 - ENU Microsoft Visual C++ 2008 ATL Update kb973924 - x86
9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Windows SDK for Visual Studio 2008 SP1 Express
Tools for .NET Framework - enu Microsoft Windows SDK for Visual Studio 2008 SP1 Express
Tools for Win32 Modem Helper MSN Music Assistant MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 6.0 Parser (KB933579) MusicMatch Jukebox Network Play System (Patching) NVIDIA Windows 2000/XP Display Drivers Overland PCFriendly PhoneTools PhotoGallery PowerDVD 5.1 PrintScreen ProductContext QFolder QuickProjects QuickTime QuickTime 3.0 Readme RealPlayer Basic RockSim 8.0.1 Demo RTC Client API v1.2 Scan Security Update for CAPICOM (KB931906) Security Update for Step By Step Interactive Training
(KB898458) Security Update for Step By Step Interactive Training
(KB923723) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 8 (KB969897) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Internet Explorer 8 (KB974455) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Shockwave Player SkinsHP1 Sonic DLA Sonic RecordNow! Plus Sonic Update Manager Sound Blaster Live! Value Spybot - Search & Destroy Sql Server Customer Experience Improvement Program SQL Server System CLR Types SUPERAntiSpyware Free Edition TAL Trading Tools TrayApp Unload Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 8 (KB968220) Update for Windows Internet Explorer 8 (KB976749) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB973815) USB Storage Adapter FX (SM1) VantagePoint Intermarket Analysis Software VBA (2627.01) Wealth Charts WebFldrs XP WebReg Windows Defender Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Media Format 11 runtime Windows Media Player 11 Windows XP Service Pack 3 WinMX Yahoo! Companion Yahoo! Internet Mail Yahoo! Messenger Explorer Bar
==== Event Viewer Messages From Past Week ========
11/9/2009 4:14:55 PM, error: Print [19] - Sharing printer
failed + 1722, Printer HP DeskJet 660Cse share name Printer. 11/7/2009 1:06:43 PM, error: DCOM [10005] - DCOM got error
"%1084" attempting to start the service netman with arguments
"" in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E} 11/7/2009 1:06:38 PM, error: DCOM [10005] - DCOM got error
"%1084" attempting to start the service EventSystem with
arguments "" in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF} 11/11/2009 5:15:20 PM, error: DCOM [10009] - DCOM was unable
to communicate with the computer CJR using any of the
configured protocols. 11/10/2009 1:53:51 PM, error: DCOM [10005] - DCOM got error
"%1053" attempting to start the service PPCtlPriv with
arguments "" in order to run the server:
{F974178A-A284-440A-BEFC-5B0D11BCDB68} 11/10/2009 1:53:18 PM, error: DCOM [10005] - DCOM got error
"%1053" attempting to start the service iPod Service with
arguments "" in order to run the server:
{063D34A4-BF84-4B8D-B699-E8CA06504DDE}
==== End Of File =========================== Open Notepad. Start > type in notepad.exe then click OK.
In Notepad go to Format > then click Word Wrap. Close Notepad.
Now run DDS again and post the log. The last one is messed up so is hard to read and setting Word Wrap will fix it.Here are the logs:
DDS (Ver_09-10-26.01) - NTFSx86 Run by Richard at 17:25:19.54 on Thu 11/12/2009 Internet Explorer: 8.0.6001.18702 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.339 [GMT -5:00]
AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch C:\WINDOWS\system32\svchost -k rpcss C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\System32\svchost.exe -k NetworkService C:\WINDOWS\System32\svchost.exe -k LocalService C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\svchost.exe -k LocalService C:\WINDOWS\Nhksrv.exe C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\ISafe.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe C:\WINDOWS\System32\HPZipm12.exe c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\WINDOWS\System32\svchost.exe -k imgsvc C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS\SM1BG.EXE C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Anti-Spam\QSP-5.1.18.0\QOELoader.exe C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetMsg.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\WINDOWS\DELLMMKB.EXE C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\CAVRID.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Common Files\AOL\1137856837\ee\AOLHostManager.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\AOL\1137856837\ee\AOLServiceHost.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Netropa\OSD.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe C:\WINDOWS\System32\alg.exe C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Microsoft Money\System\urlmap.exe C:\Documents and Settings\Richard\Local Settings\Temporary Internet Files\Content.IE5\GALAQ0YA\dds[1].pif C:\WINDOWS\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.yahoo.com/ uSearch Page = about:blank uDefault_Page_URL = hxxp://business.dellnet.com/ uSearch Bar = about:blank mSearch Bar = uSearchURL,(Default) = about:blank mSearchAssistant = about:blank mCustomizeSearch = hxxp://ie.search.msn.com BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 5.0\reader\activex\AcroIEHelper.ocx BHO: Yahoo! Companion BHO: {13f537f0-af09-11d6-9029-0002b31f9e59} - c:\program files\yahoo!\common\ycomp5,0,2,0.dll BHO: : {2a7edee4-0a75-473e-bb5c-1689fcc69bfe} - c:\windows\system32\pjdfmqz.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 2.0\aoltb.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll TB: Yahoo! Companion: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\common\ycomp5,0,2,0.dll TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 2.0\aoltb.dll TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\messenger\yhexbmes0819.dll EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [EPSON Stylus Photo 1400 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatibua.exe /fu "c:\docume~1\richard\locals~1\temp\E_S1C0.tmp" /EF "HKCU" mRun: [Auto EPSON Stylus CX4800 Series on XPS] c:\windows\system32\spool\drivers\w32x86\3\e_fatiada.exe /p38 "auto epson stylus cx4800 series on xps" /o13 "\\xps\Printer" /M "Stylus CX4800" mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide mRun: [UpdReg] c:\windows\Updreg.exe mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r mRun: [SM1BG] c:\windows\SM1BG.EXE mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [QOELOADER] "c:\program files\ca\etrust ez armor\etrust ez anti-spam\qsp-5.1.18.0\QOELoader.exe" mRun: [nwiz] nwiz.exe /install mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [MoneyStartUp10.0] "c:\program files\microsoft money\system\Activation.exe" mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [iRiver Updater] c:\program files\iriver\iriver manager\updater\Updater.exe mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe" mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe" mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe" mRun: [HostManager] c:\program files\common files\aol\1137856837\ee\AOLHostManager.exe mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe" mRun: [dla] c:\windows\system32\dla\tfswctrl.exe mRun: [DellTouch] c:\windows\DELLMMKB.EXE mRun: [cctray] "c:\program files\ca\ca internet security suite\cctray\cctray.exe" mRun: [CAVRID] "c:\progra~1\ca\etrust~1\etrust~2\CAVRID.exe" mRun: [AHQInit] c:\program files\creative\sblive\program\AHQInit.exe mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\americ~1.lnk - c:\program files\america online 7.0\aoltray.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE uPolicies-explorer: = IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 2.0\aoltb.dll IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD} - c:\program files\yahoo!\messenger\yhexbmes0819.dll IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll LSP: c:\windows\system32\VetRedir.dll DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab DPF: RaptisoftGameLoader - hxxp://www.miniclip.com/games/hamsterball/en/raptisoftgameloader.cab DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - hxxp://download.yahoo.com/dl/installs/yinst.cab DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo.walgreens.com/WalgreensActivia.cab DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1221779908000 DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} - hxxp://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - hxxp://install.wildtangent.com/bgn/partners/shockwave/virtualwarfare/install.cab DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100 Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll Notify: bnwpnphf - pjdfmqz.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL LSA: Notification Packages = scecli orecac.dll
============= SERVICES / DRIVERS ===============
R1 Ndcprtns;Ndcprtns;c:\windows\system32\drivers\NDCPRTNS.sys [2001-1-1 9328] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-10-12 9968] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-10-12 74480] R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-20 98304] R2 guzykphi;Microsoft USB Generic Parent Helper;c:\windows\system32\svchost.exe -k netsvcs [2001-8-18 14336] R2 Nhksrv;Netropa NHK Server;c:\windows\Nhksrv.exe [1980-1-1 28672] R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-20 118784] R3 Msikbd2k;DellTouch;c:\windows\system32\drivers\Msikbd2k.sys [2002-4-24 6942] R3 PPCtlPriv;PPCtlPriv;c:\program files\ca\ca internet security suite\ca anti-spyware\PPCtlPriv.exe [2007-5-24 189704] S2 MSSQL$VPINSTANCE;SQL Server (VPINSTANCE);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2009-5-27 29262680] S3 CW10;Belkin 11Mbps Wireless Win2K Driver;c:\windows\system32\drivers\CW10.sys [2001-6-3 46036] S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-10-12 7408] S3 USBNET_XP;Instant Wireless XP USB Network Adapter ver.2.6 Driver;c:\windows\system32\drivers\netusbxp.sys [2006-11-24 72576] S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128] S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712] S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]
=============== Created Last 30 ================
2009-11-11 22:24:03 0 d-----w- c:\docume~1\richard\applic~1\jkaildqf 2009-11-11 20:59:18 54156 ---ha-w- c:\windows\QTFont.qfn 2009-11-11 20:59:18 1409 ----a-w- c:\windows\QTFont.for 2009-10-27 20:44:26 0 d-----w- c:\program files\Trend Micro 2009-10-27 20:34:17 73728 ----a-w- c:\windows\system32\javacpl.cpl 2009-10-27 20:34:17 411368 ----a-w- c:\windows\system32\deploytk.dll 2009-10-27 19:44:21 0 d-----w- c:\docume~1\richard\applic~1\Malwarebytes 2009-10-27 19:44:08 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2009-10-27 19:44:06 19160 ----a-w- c:\windows\system32\drivers\mbam.sys 2009-10-27 19:44:06 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes 2009-10-27 19:44:05 0 d-----w- c:\program files\Malwarebytes' Anti-Malware 2009-10-15 21:55:42 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com 2009-10-15 21:55:24 0 d-----w- c:\program files\SUPERAntiSpyware 2009-10-15 21:55:23 0 d-----w- c:\docume~1\richard\applic~1\SUPERAntiSpyware.com 2009-10-15 21:54:30 0 d-----w- c:\program files\common files\Wise Installation Wizard 2009-10-15 21:48:46 0 d-----w- c:\program files\CCleaner 2009-10-14 13:29:00 0 d-----w- c:\windows\SQLTools9_KB970892_ENU 2009-10-14 13:21:23 0 d-----w- c:\windows\SQL9_KB970892_ENU
==================== Find3M ====================
2009-11-03 01:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe 2009-10-22 09:19:04 5939712 ----a-w- c:\windows\system32\dllcache\mshtml.dll 2009-10-13 17:29:19 739752 ----a-w- c:\windows\system32\drivers\vetefile.sys 2009-10-13 17:29:19 133576 ----a-w- c:\windows\system32\drivers\veteboot.sys 2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll 2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll 2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll 2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll 2009-08-28 10:35:52 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe 2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll 2009-08-26 08:00:21 247326 ------w- c:\windows\system32\dllcache\strmdll.dll 2009-08-20 19:09:06 1193832 ----a-w- c:\windows\system32\FM20.DLL 2003-08-27 19:19:18 36963 ----a-r- c:\program files\common files\SM1updtr.dll 2008-09-18 23:11:55 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091820080919\index.dat
============= FINISH: 17:26:59.29 ===============
DDS (Ver_09-10-26.01) - NTFSx86 Run by Richard at 17:25:19.54 on Thu 11/12/2009 Internet Explorer: 8.0.6001.18702 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.339 [GMT -5:00]
AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch C:\WINDOWS\system32\svchost -k rpcss C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\System32\svchost.exe -k NetworkService C:\WINDOWS\System32\svchost.exe -k LocalService C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\svchost.exe -k LocalService C:\WINDOWS\Nhksrv.exe C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\ISafe.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe C:\WINDOWS\System32\HPZipm12.exe c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\WINDOWS\System32\svchost.exe -k imgsvc C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS\SM1BG.EXE C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Anti-Spam\QSP-5.1.18.0\QOELoader.exe C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetMsg.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\WINDOWS\DELLMMKB.EXE C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\CAVRID.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Common Files\AOL\1137856837\ee\AOLHostManager.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\AOL\1137856837\ee\AOLServiceHost.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Netropa\OSD.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe C:\WINDOWS\System32\alg.exe C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Microsoft Money\System\urlmap.exe C:\Documents and Settings\Richard\Local Settings\Temporary Internet Files\Content.IE5\GALAQ0YA\dds[1].pif C:\WINDOWS\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.yahoo.com/ uSearch Page = about:blank uDefault_Page_URL = hxxp://business.dellnet.com/ uSearch Bar = about:blank mSearch Bar = uSearchURL,(Default) = about:blank mSearchAssistant = about:blank mCustomizeSearch = hxxp://ie.search.msn.com BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 5.0\reader\activex\AcroIEHelper.ocx BHO: Yahoo! Companion BHO: {13f537f0-af09-11d6-9029-0002b31f9e59} - c:\program files\yahoo!\common\ycomp5,0,2,0.dll BHO: : {2a7edee4-0a75-473e-bb5c-1689fcc69bfe} - c:\windows\system32\pjdfmqz.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 2.0\aoltb.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll TB: Yahoo! Companion: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\common\ycomp5,0,2,0.dll TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 2.0\aoltb.dll TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\messenger\yhexbmes0819.dll EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [EPSON Stylus Photo 1400 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatibua.exe /fu "c:\docume~1\richard\locals~1\temp\E_S1C0.tmp" /EF "HKCU" mRun: [Auto EPSON Stylus CX4800 Series on XPS] c:\windows\system32\spool\drivers\w32x86\3\e_fatiada.exe /p38 "auto epson stylus cx4800 series on xps" /o13 "\\xps\Printer" /M "Stylus CX4800" mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide mRun: [UpdReg] c:\windows\Updreg.exe mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r mRun: [SM1BG] c:\windows\SM1BG.EXE mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [QOELOADER] "c:\program files\ca\etrust ez armor\etrust ez anti-spam\qsp-5.1.18.0\QOELoader.exe" mRun: [nwiz] nwiz.exe /install mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [MoneyStartUp10.0] "c:\program files\microsoft money\system\Activation.exe" mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [iRiver Updater] c:\program files\iriver\iriver manager\updater\Updater.exe mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe" mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe" mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe" mRun: [HostManager] c:\program files\common files\aol\1137856837\ee\AOLHostManager.exe mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe" mRun: [dla] c:\windows\system32\dla\tfswctrl.exe mRun: [DellTouch] c:\windows\DELLMMKB.EXE mRun: [cctray] "c:\program files\ca\ca internet security suite\cctray\cctray.exe" mRun: [CAVRID] "c:\progra~1\ca\etrust~1\etrust~2\CAVRID.exe" mRun: [AHQInit] c:\program files\creative\sblive\program\AHQInit.exe mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\americ~1.lnk - c:\program files\america online 7.0\aoltray.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE uPolicies-explorer: = IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 2.0\aoltb.dll IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD} - c:\program files\yahoo!\messenger\yhexbmes0819.dll IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll LSP: c:\windows\system32\VetRedir.dll DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab DPF: RaptisoftGameLoader - hxxp://www.miniclip.com/games/hamsterball/en/raptisoftgameloader.cab DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - hxxp://download.yahoo.com/dl/installs/yinst.cab DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo.walgreens.com/WalgreensActivia.cab DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1221779908000 DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} - hxxp://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - hxxp://install.wildtangent.com/bgn/partners/shockwave/virtualwarfare/install.cab DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100 Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll Notify: bnwpnphf - pjdfmqz.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL LSA: Notification Packages = scecli orecac.dll
============= SERVICES / DRIVERS ===============
R1 Ndcprtns;Ndcprtns;c:\windows\system32\drivers\NDCPRTNS.sys [2001-1-1 9328] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-10-12 9968] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-10-12 74480] R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-20 98304] R2 guzykphi;Microsoft USB Generic Parent Helper;c:\windows\system32\svchost.exe -k netsvcs [2001-8-18 14336] R2 Nhksrv;Netropa NHK Server;c:\windows\Nhksrv.exe [1980-1-1 28672] R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-20 118784] R3 Msikbd2k;DellTouch;c:\windows\system32\drivers\Msikbd2k.sys [2002-4-24 6942] R3 PPCtlPriv;PPCtlPriv;c:\program files\ca\ca internet security suite\ca anti-spyware\PPCtlPriv.exe [2007-5-24 189704] S2 MSSQL$VPINSTANCE;SQL Server (VPINSTANCE);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2009-5-27 29262680] S3 CW10;Belkin 11Mbps Wireless Win2K Driver;c:\windows\system32\drivers\CW10.sys [2001-6-3 46036] S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-10-12 7408] S3 USBNET_XP;Instant Wireless XP USB Network Adapter ver.2.6 Driver;c:\windows\system32\drivers\netusbxp.sys [2006-11-24 72576] S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128] S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712] S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]
=============== Created Last 30 ================
2009-11-11 22:24:03 0 d-----w- c:\docume~1\richard\applic~1\jkaildqf 2009-11-11 20:59:18 54156 ---ha-w- c:\windows\QTFont.qfn 2009-11-11 20:59:18 1409 ----a-w- c:\windows\QTFont.for 2009-10-27 20:44:26 0 d-----w- c:\program files\Trend Micro 2009-10-27 20:34:17 73728 ----a-w- c:\windows\system32\javacpl.cpl 2009-10-27 20:34:17 411368 ----a-w- c:\windows\system32\deploytk.dll 2009-10-27 19:44:21 0 d-----w- c:\docume~1\richard\applic~1\Malwarebytes 2009-10-27 19:44:08 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2009-10-27 19:44:06 19160 ----a-w- c:\windows\system32\drivers\mbam.sys 2009-10-27 19:44:06 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes 2009-10-27 19:44:05 0 d-----w- c:\program files\Malwarebytes' Anti-Malware 2009-10-15 21:55:42 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com 2009-10-15 21:55:24 0 d-----w- c:\program files\SUPERAntiSpyware 2009-10-15 21:55:23 0 d-----w- c:\docume~1\richard\applic~1\SUPERAntiSpyware.com 2009-10-15 21:54:30 0 d-----w- c:\program files\common files\Wise Installation Wizard 2009-10-15 21:48:46 0 d-----w- c:\program files\CCleaner 2009-10-14 13:29:00 0 d-----w- c:\windows\SQLTools9_KB970892_ENU 2009-10-14 13:21:23 0 d-----w- c:\windows\SQL9_KB970892_ENU
==================== Find3M ====================
2009-11-03 01:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe 2009-10-22 09:19:04 5939712 ----a-w- c:\windows\system32\dllcache\mshtml.dll 2009-10-13 17:29:19 739752 ----a-w- c:\windows\system32\drivers\vetefile.sys 2009-10-13 17:29:19 133576 ----a-w- c:\windows\system32\drivers\veteboot.sys 2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll 2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll 2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll 2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll 2009-08-28 10:35:52 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe 2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll 2009-08-26 08:00:21 247326 ------w- c:\windows\system32\dllcache\strmdll.dll 2009-08-20 19:09:06 1193832 ----a-w- c:\windows\system32\FM20.DLL 2003-08-27 19:19:18 36963 ----a-r- c:\program files\common files\SM1updtr.dll 2008-09-18 23:11:55 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091820080919\index.dat
============= FINISH: 17:26:59.29 =============== Much better.
Go to Add or Remove Programs and uninstall:
-LiveReg (Symantec Corporation) -LiveUpdate 1.80 (Symantec Corporation)
----------
If you already have ComboFix be SURE to delete it and download a new copy.
Download ComboFix© by sUBs from one of the below LINKS. Be sure top save it to the Desktop.
Link #1 Link #2
**Note: It is important that it is saved directly to your Desktop
DO NOT run it yet!
Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system
Delete these files/folders, as follows:
1. Go to Start > Run > type Notepad.exe and click OK to open Notepad. It must be Notepad, not Wordpad. 2. Copy the text in the below code box by highlighting all the text and pressing Ctrl+C
Code: [Select]KillAll::
Driver:: guzykphi
DDS:: uSearch Page = about:blank uSearch Bar = about:blank mSearch Bar = uSearchURL,(Default) = about:blank mSearchAssistant = about:blank BHO: : {2a7edee4-0a75-473e-bb5c-1689fcc69bfe} - c:\windows\system32\pjdfmqz.dll EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript uPolicies-explorer: <NO NAME> = IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe Notify: bnwpnphf - pjdfmqz.dll
Folder:: c:\docume~1\richard\applic~1\jkaildqf
3. Go to the Notepad window and click Edit > Paste 4. Then click File > Save 5. Name the file CFScript.txt - Save the file to your Desktop 6. Then drag the CFScript (hold the left mouse button while dragging the file) and drop it (release the left mouse button) into ComboFix.exe as you see in the screenshot below. Important: Perform this instruction carefully!
ComboFix will begin to execute, just follow the prompts. After reboot (in case it asks to reboot), it will produce a log for you. Post that log (Combofix.txt) in your next reply.
Note: Do not mouseclick ComboFix's window while it is running. That may cause your system to freezeHere is the ComboFix log:
ComboFix 09-11-13.04 - Richard 11/12/2009 19:31.1.1 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.395 [GMT -5:00] Running from: c:\documents and settings\Richard\Desktop\ComboFix.exe Command switches used :: c:\documents and settings\Richard\Desktop\CFScript.txt AV: CA Anti-Virus *On-access scanning disabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93} .
((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) .
c:\docume~1\richard\applic~1\jkaildqf c:\docume~1\richard\applic~1\jkaildqf\profiles.ini c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\cert8.db c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\compatibility.ini c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\compreg.dat c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\cookies.sqlite c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\formhistory.sqlite c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\key3.db c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\localstore.rdf c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\permissions.sqlite c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\places.sqlite-journal c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\places.sqlite c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\pluginreg.dat c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\prefs.js c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\secmod.db c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\webappsstore.sqlite c:\docume~1\richard\applic~1\jkaildqf\Profiles\i5x1ghrd.default\xpti.dat c:\documents and settings\Richard\Local Settings\Application Data\{858063C5-0C44-460C-8CA1-E35399E01831} c:\documents and settings\Richard\Local Settings\Application Data\{858063C5-0C44-460C-8CA1-E35399E01831}\chrome.manifest c:\documents and settings\Richard\Local Settings\Application Data\{858063C5-0C44-460C-8CA1-E35399E01831}\chrome\content\_cfg.js c:\documents and settings\Richard\Local Settings\Application Data\{858063C5-0C44-460C-8CA1-E35399E01831}\chrome\content\c.js c:\documents and settings\Richard\Local Settings\Application Data\{858063C5-0C44-460C-8CA1-E35399E01831}\chrome\content\overlay.xul c:\documents and settings\Richard\Local Settings\Application Data\{858063C5-0C44-460C-8CA1-E35399E01831}\install.rdf c:\documents and settings\Richard\My Documents\ZbThumbnail.info c:\program files\malwarebytes' anti-malware\mbam.exe c:\program files\messenger\msmsgs.exe c:\windows\Downloaded Program Files\Install.inf c:\windows\system32\pjdfmqz.dll c:\windows\system32\pwxzqcpz.dll c:\windows\Tasks\At1.job c:\windows\Tasks\At3.job c:\windows\Tasks\At4.job c:\windows\Tasks\At5.job
. ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) .
-------\Legacy_GUZYKPHI -------\Legacy_ZESOFT -------\Service_guzykphi
((((((((((((((((((((((((( Files Created from 2009-10-13 to 2009-11-13 ))))))))))))))))))))))))))))))) .
2009-11-12 23:22 . 2009-11-12 23:22 -------- d-----w- c:\documents and settings\Richard\Local Settings\Application Data\jkaildqf 2009-11-06 19:36 . 2009-11-06 19:36 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\jkaildqf 2009-11-06 19:36 . 2009-11-06 19:36 -------- d-----w- c:\documents and settings\NetworkService\Application Data\jkaildqf 2009-10-27 20:44 . 2009-10-27 20:44 -------- d-----w- c:\program files\Trend Micro 2009-10-27 20:34 . 2009-10-27 20:33 411368 ----a-w- c:\windows\system32\deploytk.dll 2009-10-27 20:33 . 2009-10-27 20:33 -------- d-----w- c:\program files\Java 2009-10-27 20:32 . 2009-10-27 20:32 152576 ----a-w- c:\documents and settings\Richard\Application Data\Sun\Java\jre1.6.0_16\lzma.dll 2009-10-27 19:44 . 2009-10-27 19:44 -------- d-----w- c:\documents and settings\Richard\Application Data\Malwarebytes 2009-10-27 19:44 . 2009-09-10 18:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2009-10-27 19:44 . 2009-10-27 19:44 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes 2009-10-27 19:44 . 2009-09-10 18:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys 2009-10-27 19:44 . 2009-11-13 00:41 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2009-10-15 21:56 . 2009-11-11 22:22 117760 ----a-w- c:\documents and settings\Richard\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL 2009-10-15 21:55 . 2009-10-15 21:55 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com 2009-10-15 21:55 . 2009-10-15 21:55 -------- d-----w- c:\program files\SUPERAntiSpyware 2009-10-15 21:55 . 2009-10-15 21:55 -------- d-----w- c:\documents and settings\Richard\Application Data\SUPERAntiSpyware.com 2009-10-15 21:54 . 2009-10-15 21:54 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard 2009-10-15 21:48 . 2009-10-15 21:48 -------- d-----w- c:\program files\CCleaner 2009-10-14 13:29 . 2009-10-14 13:29 -------- d-----w- c:\windows\SQLTools9_KB970892_ENU 2009-10-14 13:21 . 2009-10-14 13:21 -------- d-----w- c:\windows\SQL9_KB970892_ENU
. (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-11-12 21:52 . 2005-03-19 15:38 -------- d-----w- c:\documents and settings\All Users\Application Data\Viewpoint 2009-11-12 21:52 . 2002-04-24 06:21 -------- d-----w- c:\program files\Viewpoint 2009-11-03 01:42 . 2009-10-03 18:04 195456 ------w- c:\windows\system32\MpSigStub.exe 2009-10-15 21:51 . 2009-04-09 13:54 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy 2009-10-14 13:29 . 2008-09-19 17:43 -------- d-----w- c:\program files\Microsoft SQL Server 2009-10-13 17:29 . 2009-10-13 17:29 739752 ----a-w- c:\windows\system32\drivers\vetefile.sys 2009-10-13 17:29 . 2009-10-13 17:29 133576 ----a-w- c:\windows\system32\drivers\veteboot.sys 2009-10-08 18:25 . 2009-07-05 22:05 -------- d-----w- c:\documents and settings\All Users\Application Data\Skype 2009-10-08 12:28 . 2009-04-09 13:54 -------- d-----w- c:\program files\Spybot - Search & Destroy 2009-09-11 14:18 . 2001-08-18 12:00 136192 ----a-w- c:\windows\system32\msv1_0.dll 2009-09-04 21:03 . 2001-08-18 12:00 58880 ----a-w- c:\windows\system32\msasn1.dll 2009-08-29 08:08 . 2006-06-23 16:33 916480 ----a-w- c:\windows\system32\wininet.dll 2009-08-26 08:00 . 2003-08-12 17:55 247326 ----a-w- c:\windows\system32\strmdll.dll 2009-08-20 19:09 . 2009-08-20 19:09 1193832 ----a-w- c:\windows\system32\FM20.DLL 2003-08-27 19:19 . 2004-11-25 01:23 36963 ----a-r- c:\program files\Common Files\SM1updtr.dll .
((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-03 866584] "UpdReg"="c:\windows\Updreg.exe" [2000-05-11 90112] "UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 110592] "SM1BG"="c:\windows\SM1BG.EXE" [2003-08-27 94208] "RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2002-04-24 26112] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-02-01 385024] "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2003-07-28 4841472] "MoneyStartUp10.0"="c:\program files\Microsoft Money\System\Activation.exe" [2001-07-25 241714] "MMTray"="c:\program files\MusicMatch\MusicMatch Jukebox\mm_tray.exe" [2001-06-13 102400] "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-02-19 267048] "iRiver Updater"="c:\program files\iRiver\iRiver Manager\Updater\Updater.exe" [2004-03-10 204800] "IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2007-02-05 849280] "HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2004-02-12 49152] "HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2004-05-12 241664] "HostManager"="c:\program files\Common Files\AOL\1137856837\ee\AOLHostManager.exe" [2005-08-02 159832] "DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-04-26 53248] "dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-08-13 122939] "DellTouch"="c:\windows\DELLMMKB.EXE" [2001-09-23 163840] "cctray"="c:\program files\CA\CA Internet Security Suite\cctray\cctray.exe" [2009-07-30 177392] "CAVRID"="c:\progra~1\CA\ETRUST~1\ETRUST~2\CAVRID.exe" [2009-10-14 230664] "AHQInit"="c:\program files\Creative\SBLive\Program\AHQInit.exe" [2001-03-28 102400] "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-27 149280] "nwiz"="nwiz.exe" - c:\windows\SYSTEM32\nwiz.exe [2003-07-28 323584]
c:\documents and settings\All Users\Start Menu\Programs\Startup\ Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2004-10-20 113664] America Online 7.0 Tray Icon.lnk - c:\program files\America Online 7.0\aoltray.exe [2002-4-24 32839] HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2004-5-28 241664] HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-5-28 53248] Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks] "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon] 2009-09-03 19:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend] ="Service"
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\iTunes\\iTunes.exe"=
R1 Ndcprtns;Ndcprtns;c:\windows\SYSTEM32\DRIVERS\NDCPRTNS.sys [1/1/2001 7:52 PM 9328] R3 Msikbd2k;DellTouch;c:\windows\SYSTEM32\DRIVERS\Msikbd2k.sys [4/24/2002 1:08 AM 6942] S3 CW10;Belkin 11Mbps Wireless Win2K Driver;c:\windows\SYSTEM32\DRIVERS\CW10.sys [6/3/2001 9:50 PM 46036]
--- Other Services/Drivers In Memory ---
*NewlyCreated* - MBR *Deregistered* - mbr . Contents of the 'Scheduled Tasks' folder
2009-11-11 c:\windows\Tasks\AppleSoftwareUpdate.job - c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 19:57]
2009-10-04 c:\windows\Tasks\CAAntiSpywareScan_Daily as DANIEL Daniel C at 11 33 PM.job - c:\program files\CA\CA Internet Security Suite\CA Anti-Spyware\CAAntiSpyware.exe [2007-05-24 09:53]
2002-04-27 c:\windows\Tasks\ISP signup reminder 2.job - c:\windows\System32\OOBE\OOBEBALN.EXE [2003-08-12 00:12]
2009-11-13 c:\windows\Tasks\MP Scheduled Scan.job - c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 23:20] . . ------- Supplementary Scan ------- . uStart Page = hxxp://www.yahoo.com/ uSearchURL,(Default) = about:blank IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000 LSP: c:\windows\System32\VetRedir.dll DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab DPF: RaptisoftGameLoader - hxxp://www.miniclip.com/games/hamsterball/en/raptisoftgameloader.cab . - - - - ORPHANS REMOVED - - - -
BHO-{0663E32A-7AE7-4652-AEB7-3D86555DEB48} - c:\windows\system32\pwxzqcpz.dll HKLM-Run-Auto EPSON Stylus CX4800 Series on XPS - c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE AddRemove-HijackThis - c:\program files\Trend Micro\HijackThis\HijackThis.exe
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catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-11-12 19:50 Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully hidden files: 0
************************************************************************** . --------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'winlogon.exe'(636) c:\program files\SUPERAntiSpyware\SASWINLO.dll c:\windows\system32\WININET.dll c:\program files\CA\SharedComponents\PPRT\bin\CACheck.dll c:\program files\CA\SharedComponents\PPRT\bin\CAHook.dll c:\program files\CA\SharedComponents\PPRT\bin\CAServer.dll
- - - - - - - > 'explorer.exe'(2612) c:\windows\system32\WININET.dll c:\program files\CA\SharedComponents\PPRT\bin\CACheck.dll c:\program files\CA\SharedComponents\PPRT\bin\CAHook.dll c:\program files\CA\SharedComponents\PPRT\bin\CAServer.dll c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll c:\windows\system32\ieframe.dll c:\windows\system32\msi.dll c:\windows\system32\webcheck.dll c:\windows\system32\WPDShServiceObj.dll c:\program files\ArcSoft\PhotoImpression 5\share\pihook.dll c:\windows\system32\PortableDeviceTypes.dll c:\windows\system32\PortableDeviceApi.dll . ------------------------ Other Running Processes ------------------------ . c:\program files\Windows Defender\MsMpEng.exe c:\windows\system32\devldr32.exe c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe c:\progra~1\CA\ETRUST~1\ETRUST~2\ISafe.exe c:\windows\System32\CTsvcCDA.EXE c:\documents and settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE c:\program files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe c:\program files\Java\jre6\bin\jqs.exe c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe c:\program files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe c:\windows\system32\nvsvc32.exe c:\windows\System32\HPZipm12.exe c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe c:\progra~1\CA\ETRUST~1\ETRUST~2\VetMsg.exe c:\windows\wanmpsvc.exe c:\windows\System32\MsPMSPSv.exe c:\program files\Canon\CAL\CALMAIN.exe c:\windows\system32\wscntfy.exe c:\program files\Common Files\AOL\1137856837\ee\AOLServiceHost.exe c:\program files\Netropa\OSD.exe c:\program files\iPod\bin\iPodService.exe c:\program files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe c:\program files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe c:\program files\CA\CA Internet Security Suite\ccprovsp.exe c:\program files\HP\Digital Imaging\bin\hpqgalry.exe c:\windows\system32\msiexec.exe . ************************************************************************** . Completion time: 2009-11-12 20:00 - machine was rebooted ComboFix-quarantined-files.txt 2009-11-13 00:59
Pre-Run: 10,042,122,240 bytes free Post-Run: 13,049,155,584 bytes free
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
- - End Of File - - 92F30C5F4129A49FC7E953CA3C16AD1E Do you know what these are?
Code: [Select]2009-11-12 23:22 . 2009-11-12 23:22 -------- d-----w- c:\documents and settings\Richard\Local Settings\Application Data\jkaildqf 2009-11-06 19:36 . 2009-11-06 19:36 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\jkaildqf 2009-11-06 19:36 . 2009-11-06 19:36 -------- d-----w- c:\documents and settings\NetworkService\Application Data\jkaildqfNo, I don't know what those are.Download OTM by OldTimer to your desktop.
Note: If you are running on Vista, right-click on OTM.exe and choose Run As Administrator.
* Save it to your Desktop. * Double-click OTM.exe to run it. * Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy)
Code: [Select]:Processes explorer.exe
:files c:\documents and settings\NetworkService\Application Data\jkaildqf c:\documents and settings\NetworkService\Local Settings\Application Data\jkaildqf c:\documents and settings\Richard\Local Settings\Application Data\jkaildqf
:Commands [purity] [emptytemp] [start explorer]
* Return to OTM, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste. * Click the red Moveit! button. * Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
* Close OTM
Note: If a file or folder cannot be moved immediately you may be asked to reboot your computer in order to finish the move process. If asked to reboot, choose Yes.It did a reboot and here is the log that came up afterwards:
All processes killed ========== PROCESSES ========== Process explorer.exe killed successfully! ========== FILES ========== c:\documents and settings\NetworkService\Application Data\jkaildqf\Profiles\6l0od2lm.default\extensions folder moved successfully. c:\documents and settings\NetworkService\Application Data\jkaildqf\Profiles\6l0od2lm.default folder moved successfully. c:\documents and settings\NetworkService\Application Data\jkaildqf\Profiles folder moved successfully. c:\documents and settings\NetworkService\Application Data\jkaildqf folder moved successfully. c:\documents and settings\NetworkService\Local Settings\Application Data\jkaildqf\Profiles\6l0od2lm.default folder moved successfully. c:\documents and settings\NetworkService\Local Settings\Application Data\jkaildqf\Profiles folder moved successfully. c:\documents and settings\NetworkService\Local Settings\Application Data\jkaildqf folder moved successfully. c:\documents and settings\Richard\Local Settings\Application Data\jkaildqf\Profiles\i5x1ghrd.default folder moved successfully. c:\documents and settings\Richard\Local Settings\Application Data\jkaildqf\Profiles folder moved successfully. c:\documents and settings\Richard\Local Settings\Application Data\jkaildqf folder moved successfully. ========== COMMANDS ========== [EMPTYTEMP] User: Administrator ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: Administrator.DANIEL ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 67 bytes User: All Users User: Daniel C ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 85121 bytes User: Default User ->Temp folder emptied: 2282767 bytes ->Temporary Internet Files folder emptied: 33170 bytes User: Gramps ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 67 bytes User: Jill ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 67 bytes User: LocalService ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 32835 bytes User: NetworkService ->Temp folder emptied: 896 bytes ->Temporary Internet Files folder emptied: 262211 bytes User: Owner ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 67 bytes User: Rachel ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 67 bytes User: Richard ->Temp folder emptied: 1136299 bytes ->Temporary Internet Files folder emptied: 2311194 bytes ->Java cache emptied: 13689500 bytes %SYSTEMDRIVE% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 58371 bytes %systemroot%\System32 .tmp files removed: 2577 bytes Windows Temp folder emptied: 808 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 10006167 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 28.52 mb OTM by OldTimer - Version 3.1.1.0 log created on 11122009_203023
Files moved on Reboot...
Registry entries deleted on Reboot... Thank you.
Let's do some cleanup and then run a scan to make sure we didn't miss anything.
* Click START then RUN - Vista users press the Windows Key and the R keys for the Run box. * Now type Combofix /Uninstall in the runbox * Make sure there's a space between Combofix and /Uninstall * Then hit Enter
* The above PROCEDURE will: * Delete the following: * ComboFix and its associated files and folders. * Reset the clock settings. * Hide file extensions, if required. * Hide System/Hidden files, if required. * Set a new, clean Restore Point.
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1. Double click OTM to launch it. Vista users right click and choose Run As Administrator 2. Click on the CleanUp! button. 3. OTM will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access. 4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?) 5. When finished exit out of OTM.
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ESET Online Scan
Scan your computer with the ESET FREE Online Virus Scan
* Click the ESET Online Scanner button.
* For alternate browsers only: (Microsoft Internet Explorer users can skip these steps) * Click on the esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop * Double click on the esetsmartinstaller_enu.exe icon on your desktop. * Place a check mark next to YES, I accept the Terms of Use.
* Click the Start button. * Accept any security warnings from your browser. * Leave the check mark next to Remove found threats and place a check next to Scan archives. * Click the Start button. * ESET will then download updates, install, and begin scanning your computer. Please be patient as this can take some time. * When the scan completes, click List of found threats. * Next click Export to text file and save the file to your desktop using a name such as ESETScan. Include the contents of this report in your next reply. * Click the <<Back button then click Finish.
In your next reply please include the ESET Online Scan LogFirst things first - Thank you for helping me with this issue. I appreciate your time and patience.
Here is the ESET log:
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\eXactAdvertisingBargainsBuddy2.zip Win32/Bagle.gen.zip worm cleaned by DELETING - quarantined C:\Program Files\MusicMatch\MusicMatch Jukebox\HWUpdateMove.exe Win32/Adware.HiWire application cleaned by deleting - quarantined C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP2\A0000207.exe Win32/Adware.HiWire application cleaned by deleting - quarantined C:\WINDOWS\SYSTEM32\hpqly.bak a variant of Win32/Kryptik.NJ trojan cleaned by deleting - quarantined Looks good. How is the computer running now?
If there are no malware issues remaining we can finish up.
Use the Secunia Software Inspector to check for out of date software.
- Click Start Now
- Check the box next to Enable thorough system inspection.
- Click Start
- Allow the scan to finish and scroll down to see if any updates are needed.
- Update anything listed.
. ----------
Go to Microsoft Windows Update and get all critical updates.
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I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.
SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here
Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ
Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.
Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.
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