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Solve : Blue screen STOP error when booting? |
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Answer» Hi, my son was downloading music the other day on our computer, he had installed a USB cord for his mp3 player to record it and after he finished, shut it down. Yesterday, i tried to start it when i got home, and when it gets to the windows boot screen, in changes to a blue screen and says, STOP ERROR...you cannot access, you may have a virus.." it then gives me a LITTLE instruction to fix, but each time i try to boot, even in safe mode, it keeps reverting to this blue screen before i can get to any antivirus applications or cursor..windows will not load for me to do anything even in safe...what can i do to restore my computer? It's running Windows 2000, Pentium 3, 1999 model from DELL, deskpro. ....thanksPost the exact STOP error CODE you're getting and any files mentioned on the blue screen.It would be good to go to this post and scroll down to the HJT instructions and post that log also so someone on the malware team can have a LOOK. |
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