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Solve : Brand new MSI windtop with a virus??

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Hey guys,
BOUGHT a NEW MSI windtop and used the free norton trial. On the day it expired I WENT to INSTALL the free AVG I had, and the comp crashed. This is an all-in-one but it says 'no HDMI signal' if I try to switch it on - this doesn't make sense as there's no way the screen and unit could have disconnected - they're attached. I REALLY have no idea, any suggestions please? Thanks for looking, I really appreciate it
Whitney



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