Recently when I try to download Windows Updates, Quicken Updates, or load anything into Windows Media Player or Real Player my browser shuts completely down. It does not matter if it's IE of Firefox.

I had problems in IE with the About: BLANK hijack page, but tried Adaware Away which removed it. I had tried CWS;Shredder, Spybot, Adaware SE, but nothing would remove it until I tried Adaware Away.

I use Norton Professional Works 2004 and it could not find it. Also under Norton, the reports would show that I had 5 virus that it could not remove? I found Kapersky Virus removal, that seems to work except it's find 400-500 virus every time I run it, then it leaves me with 28 virus' that are unremovable UNLESS I have a password.

Does anyone have any ideas on how to clean this baby up. I'm running XP Media Edition.

ThanksWell.... What about your Windows Updates? Can you download any drivers and such from there?

[glb]Flame[/glb]Thanks Flame,

I can't get any updates, because everytime I try to update, the browser shuts down.
Is this a hi-speed connection, or dial-up? Which operating system are you using?

[glb]Flame[/glb]Flame,


I am using a high speed (Roadrunner) connection, running Windows Media XP using Firefox 1.o which I can't update also due to shutdown on trying. The shutdowns also HAPPEN in IE.ljsea.......Several things .....First have you tried running your Norton in Safe Mode? Have you shut down your system restore feature before scanning ......( because if you have attempted to restore while being infected ) the virus may have gotten into those files and your AV cant scan them .) Next.........do you have a list of the viruses or tojans which Norton cant remove .( they should be listed in the threat file ) Perhaps you could POST the names .
It certainly sounds like your pc is infected .
If you are infected with a browser hijacker , then you should D/L ....... hijackthis ..........from
http://www.majorgeeks.com/download3155.html
Then post the log here so we can assist you .



Let us know

dl65
Thanks for your help. I did as requested and I'm clean. I had to uninstall and reinstall my Norton System work again, but after a couple of harrowing days, it (PC) seems to be in good working order.

LJSEA