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InterviewSolution
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Solve : Buttons and links wont work on certain websites...?? |
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Answer» Let's clear out the programs we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if launched accidentally. These steps will also help secure the work you have done.
. The above procedure will:
---------- DOWNLOAD OTMoveIt2 by OldTimer OTMoveIt2.exe and place it on your desktop. (unless you already have it installed) 1. Double click OTMoveIt2.exe to launch it. Vista users right click and choose Run As Administrator 2. Click on the CleanUp! button. 3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access. 4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?) 5. Once complete exit out of OTMoveIt2 ---------- Set a New Restore Point to prevent possible reinfection from an old one Setting a new restore point AFTER cleaning your system will enable your computer to roll-back to a clean working state if needed.
Windows XP System Restore Guide or Windows Vista System Restore Guide . ---------- Use the Secunia SOFTWARE Inspector to check for out of date software.
---------- Go to Microsoft Windows Update and get all critical updates. ---------- Now try to install Antivirus Personalhi evil Unfortunately, I have hit another problem... I followed your instructions to run Combofix /u but I get an error message: C:\32788R22FWJFE/pv.cfexe is not a valid Win32 application. I also then get an alert from Spyware Doctor saying it has blocked a malicious action by cmd.cfexe and is a High Risk Trojan-PWS Bancos Any ideas? Thanks GinnyJust continue on with the rest of the steps.Hi mr evil Thanks for all your advice so far.. I have tried to install Windows Service Pack 3 for XP but I keep getting a message saying an internal error has occurred. I have tried a few times but still the same RESULT. Earlier on, after uninstalling all the components of Norton Antivirus, I installed a free Anti Virus called Cyberdefender. I have got an inkling that this is causing my problems. I ran a Malwarebytes scan and I have attached it for your perusal. Twice I have removed 11 or 12 infections referring to a Trojan.BHO.. Could you please let me know what this is and should I completely remove Cyberdefender from my machine? Also, is there a reliable Antivirus on the net that I could utilise? I still cant get Antivirus Personal to install properly. Many thanks Ginny [Saving space - attachment deleted by ADMIN]Yes completely remove Cyberdefender. It is a rouge antivirus and will just cause big problems. Download ComboFix by sUBs from one of the below links. Be sure top save it to the Desktop. Link #1 Link #2 **Note: It is important that it is saved directly to your Desktop Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix. Temporarily disable your antivirus, and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them. Double click combofix.exe & follow the prompts. When finished ComboFix will produce a log for you. Post the ComboFix log and a new HijackThis log in your next reply. Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall. Remember to re-enable your antivirus and antispyware protection when ComboFix is complete. ---------- Download the Norton Removal Tool (SymNRT) to your Desktop. Once downloaded please close ALL open browsers, also save any work because this may require a restart.
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