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Answer» I opened a email that I thought was a legit one to my mistake I think it was a virus. When I go into my cpu my drives come up but I cannot open them by double clicking, the c drive opens system 32 folder when I do, and my f drive(extra HD) says cannot find '''r' makes srue you typed it correctly and try again. But I can right click and open by choosing the open option. Thanks for any help
[attachment deleted by admin]Download ComboFix by sUBs from one of the below links. Be sure to save it to the Desktop.
http://download.bleepingcomputer.com/sUBs/ComboFix.exe http://subs.geekstogo.com/ComboFix.exe
Close any open web browsers (Firefox, Internet Explorer, etc) before starting ComboFix.
Temporarily disable your anti-virus, and any anti-spyware real-time protection before performing a scan. Click this LINK to see a list of security programs that should be disabled and how to disable them.
Double-click combofix.exe and follow the prompts. When finished, ComboFix will produce a log for you. Post the ComboFix log and a new HijackThis log in your next reply.
NOTE: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.
Remember to re-enable your anti-virus and anti-spyware protection when ComboFix is complete.Thks a bunch WORKED gr8 took lke 15 hours to complete all stages and I had to shut my cpu off and turn it back on to reboot everything. One thing I couldnt stop avg from running so I uninstalled it. now after the fix I am getting a meesage trying to install AVG again. I assume its from whatever the combofix did. Any clue how to fix it? thanks again Local machine: installation failed Installation: Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating registry key.... Error 0x80070005
[attachment deleted by admin]Is that the entire ComboFix log you were given? I've never seen it produce a log like yours; PERHAPS you should try it again. As for your HJT log...run another scan and place checkmarks next to these entries...
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost R3 - URLSearchHook: (no name) - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O1 - Hosts: 69.20.16.183 search.netscape.com
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZN
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
Close all windows (including this one) and click on Fix Checked. If you still have Paltalk Messenger installed on your computer, uninstall it. Once you have done everything, post a new log.
Are you still having with AVG trying to install? If so, then try running AVG Remover: http://www.avg.com/download-toolsyeah ran the avg uninstaller tried to reinstall but same message?? I removed those buttons in hijack. Do I need to run combofix again? it took forever, should it have taken all that time? I started like 11am and finished next day around 4am but like I said it wasnt rebooting so I shut the cpu down and restarted but worked fine when I did I can open my files fine.Okay, it looks like this is actually a permissions problem. Take a look at this page here: http://freeforum.avg.com/read.php?13,160321,160327#msg-160327
In that post, a moderator of the AVG forum explains how to fix this issue.
As for ComboFix...it usually only takes a few minutes. I've seen it take up to 20 or 30 minutes on badly infected MACHINES, but I have never heard of it taking SEVERAL hours. I'm going to look into this to see if I can find any information. In the meantime, look through the above link and see if it helps with your error message.
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