Answer» Running Windows 2000 with DSL and wireless at home.
Recently I have been fighting a virus and spyware. Got those resolved, during that time I updated to SP4 and uninstalled AOL spyware software and installed CA antivirus software. Ever since I have not been able to pay my bills online. I can get to the financial institutions page to enter the $$ and date, but when I hit "pay bill", nothing happens. If I connect with my wireless laptop, it works FINE. I think the SP4 is the issue, IPsec or something got turned on. Any thoughts where to start?
Thanks in advance.what other protections do you have?? what firewall?? look at my signature for some good free protections and basic instruction
do you have zone alarm firewall by any chance?no firewall that I know of. I am going to upgrade my CA software to include the full Suite of protection they offer. when did this start HAPPENING?? maybe try and disable your Antivirus and try it real quicknot sure because i quit attaching to the internet when my computer was just attaching by itself, my harddrive was going crazy so i unplugged my DSL line until i could get AOL off and CA on and then went to Microsoft website to get the SP4 upgrade.
I thought about that also, i will try it tonight. Hope its that simple, i doubt it. CA is just an ANTI Virus, not a firewall or spyware software at this point
please get superantispyware and the other programs in my signature and update them and scan in safe mode with system restore turned off(If applicable to you) just to make sure you are cleanI would avoid using billpay on this computer for the time being. Depending on what kind of infections you were hit with, I don't know how trustworthy it is. First, you definitely need a firewall (such as ZoneAlarm or Kerio). Without one, you are vunerable. Also, having NEVER dealt with CA, I don't know how reliable it is, so download AVG Free, AdAware SE Personal, and Spybot - Search & Destroy. Update all of them and then scan with them (one at a time) in Safe Mode. At some point, you should also clean up with CCleaner (without Yahoo! toolbar).
Once you're done with all of that, post back with a HijackThis log. I suspect that something may still be lurking around on your computer. Don't mind this post; it's just a bit of general maintenance.Sorry, haven't done all the things you guys have recommended. Really busy and with the three day weekend, out of town.
Hope you all had a great weekend.ok what have you done so far if any?
Quote from: catskat on May 29, 2007, 11:47:03 AM Sorry, haven't done all the things you guys have recommended. Really busy and with the three day weekend, out of town.
Hope you all had a great weekend.
Well, when you're ready to work on this with us, come back and let us know so we can start crackin' at it.try using internet explorer that works betterInternet Explorer is better than what? Anti-virus protection software? Care to explain?i recommend firefox with IE tab ext.Due to lack of feedback, I am closing this topic. If you are the original poster and you would like this topic to be re-opened for any reason, PM me or another moderator and it can be arranged.
If you are not the original poster and you require help, please start a New Topic with information about your computer and your problem.
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