InterviewSolution
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Solve : Can't download and run malwarebytes and explorer opens windows by itself.? |
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Answer» I had malwarebytes' anti-malware on my computer before. After a trip to myspace my computer started running very slow and explorer opens by itself, even when i am running firefox. I have been back to the malwarebytes WEBSITE and tried to download it again and i get an error message: download the c batch file.I'm not sure what file you're talking about. Quote When I try to open up my taskmanager, i get the message that it has been disabled by my administrator!This is a sure sign of infection. If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line. If you can't run any step, just jump to the next one. Please let me know how you are doing or have any questions. Initially, I will need the SuperAntiSpyware, MBAM and HJT logs. Please post any logs that you can generate. |
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