1.

Solve : Can't reboot to Safemode, gets till mup.sys and them reboots again?

Answer»

Install Java. http://filehippo.com/download_java_runtime/Hi

Done all the updates requested.
At that point,  I can reboot on a safe mode.
Regarding the "Norton Antivirus", I can run a scan as before, but when I push the BUTTON of Liveupdate, nothing hapends, there is no reaction at all.

Please assist

Thanks JonCan you re-install Norton?Hi
I installed it again, if that is what you mean and it still dose not work.

Is it required to un - install the old installation and then install it one more time, if yes what should I have to clean.
Please assist

Thanks
JonTo completely remove Norton/Symantec go to add remove programs and uninstall ANYTHING with Norton, Symantec or LIVE Update in the name.

Download the Norton REMOVAL TOOL (SymNRT) to your Desktop.

Once downloaded please close ALL open browsers, also save any work because this may require a restart.

  • Go to your desktop and double click on the removal tool and then click Setup.
  • Once open Click Next
  • Accept the license agreement and click Next
  • Type in the letters/numbers that you see into the text box then click Next.
  • Then click Next and the tool will start running.
  • Once finished restart the PC and run the tool again to ensure everything has been removed.
  • Delete Nortonremoval tool from your Desktop.
.
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Then re-install it fresh.Sorry, there is nothing on the site (typical symantec) gets an empty page.
Do u have another link or location of download

Thanks
JonHere is the direct download site.

http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039Sorry it gives me "Internet Explorer cannot display the webpage"

Thanks
JonI uploaded it to Rapid Share.

http://rapidshare.com/files/150117149/Norton_Removal_Tool.exe.htmlAmazing I downloaded it , but it want run, no idea why.

In anycase I got to go now.

Thank you very very much for all the Help and effort, the best support I got ever.

I will be online again once I will get back, how you are going to be online too.

Thanks A milion
JonGlad you got it fixed.

Let us know if anything else comes up.Hello Again

I managed to run Norton Removal couple of times, but it wan't let me install Norton again, just opened the fixing instalation window and then stoped.

Any suggestion, please help

Thanks
JonHonestly no.

You might need to contact Norton. http://www.symantec.com/support/index.jsp

Thanks

I have ben a great help

Thank you again
Jon


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