1.

Solve : can't use BBC4 website?

Answer»

Hi everyone,

I used to listen a lot to BBC4 radio, my favoutite talk radio, and now after a couple of months I want to to do this again but it appears that I can't:

First, it takes ages to access the website via IE7 (too old?) or Mozarella firfox 3.1
Second, the BBC player doesn't work when i click on "Listen Live"- or again it takes ages to download.

It seemed to work at my office computer this morning. But not on my home computer, yesterday nor now. MECK

Also, i don't have any trouble with any other website.

So what could be the problem ?




Sounds like a slow connection...

SpeedTest...Quote from: patio on December 03, 2009, 06:56:44 AM

Sounds like a slow connection...

SpeedTest...

My connection seems fine, 8,000 KBIT per sec.I must go now, I'll be BACK tonight. Thank you.
If nothing comes off it here, I'm going to call the BBC tomorrow.

Quote from: sandra on December 03, 2009, 06:52:50 AM
First, it takes ages to access the website via IE7 (too old?) or Mozarella firfox 3.1
Second, the BBC player doesn't work when i click on "Listen Live"- or again it takes ages to download.

The "BBC player" is just Adobe Flash Player. Right? Do you have the latest version of Flash Player installed, version 10,0,32,18?

BTW, I'm listening to BBC radio right now. My Internet connection is about 1,500 kbit per sec. Quote from: soybean on December 03, 2009, 08:15:45 AM
The "BBC player" is just Adobe Flash Player. Right? Do you have the latest version of Flash Player installed, version 10,0,32,18?

BTW, I'm listening to BBC radio right now. My Internet connection is about 1,500 kbit per sec.

BBC radio is great, innit ? I've also bookmarked an Irish talk radio station, http://www.newstalk.ie/, quite good, but not the same, they probably don't have the same amount of resources, I guess.

No I don't have Flash Player, I have Quick Time which i've never used..

I don't know what BBC i-player means , i'd say it stands for internal player or something...





Visit http://www.adobe.com/software/flash/about/ If you don't have Flash Player installed, that page will confirm this. And if so, then go to http://get.adobe.com/flashplayer/ and download and install it. To verify your installation succeeded, visit http://www.adobe.com/software/flash/about/ again. You may need to close and restart your browser for the installation to take effect.okeedokee

"you have version 10,0,22,87 installed"

Why is it not listed among my programmes?



It does not appear on your Programs menu because it's not a program you run separately from your web browser; it's a browser "plug-in" or "add-on", not a "program". In other words, it only comes into play when using a web browser to view web pages containing Flash content.

However, if you open Programs and Features, from your Control Panel, you will see it listed there and it can be uninstalled.

I see you don't have the latest version of Flash. I'd go ahead an update it, although I can't say for sure this will SOLVE your problem. Quote from: sandra on December 03, 2009, 01:06:56 PM
I don't know what BBC i-player means , i'd say it stands for internal player or something...

It's a radio and TV on-demand service.

http://en.wikipedia.org/wiki/BBC_iPlayer

It is only available in its full form with TV to user with IP addresses within Great Britain, but the radio programmes (UK spelling) should be available world wide.
So, it's somewhat working now but it still takes a bit longer for the site to be accessed (via IE7)...

A colleague told me to empty the cash which i had done but only from within IE.

She SAID do it from the start menu...

THis probably did the trick, who knows?the CACHE (spelling)

Quote
She said do it from the start menu...

Start Menu - Control Panel - Internet Options - General tab - Browsing History - Delete... button - check Temporary Internet Files - OK.



Discussion

No Comment Found